Lisa D. Russell
Indianapolis
Summary
Administrative professional with a strong background in office support and customer service. Demonstrates exceptional accuracy in managing confidential records and excels in fast-paced settings. Utilizes strong organizational and communication skills to prioritize tasks and support team objectives.
Overview
2027
2027
years of professional experience
Work History
Front Office Student Services Secretary
Warren Central High School
01.2016 - 06.2026
- Provide exceptional customer service to students, parents, staff, and community members in a high-volume school environment.
- Manage student records, forms, and confidential documentation with accuracy and attention to detail.
- Answer and direct phone calls, emails, and office inquiries efficiently and professionally.
- Coordinate calendars, appointments, meetings, and administrative schedules.
- Support building administrators through clerical and administrative functions.
- Assist with school events, assessments, special projects, and student services initiatives.
- Prepare correspondence, reports, letters, and official documentation.
- Maintain organized office operations while meeting strict deadlines and competing priorities.
- Serve as a reliable resource for students, families, and staff by providing information and resolving concerns.
Secretary
The Faith Church
01.2008 - 01.2015
- Served as the first point of contact for members and visitors.
- Provided administrative and clerical support for ministry leaders and program staff.
- Prepared correspondence, reports, and office documents.
- Managed office communications and assisted with scheduling activities.
- Maintained organized records and provided exceptional customer service.
Administrative Assistant
Little Angels Christian Daycare
- Streamlined daily office operations through effective administrative and organizational support.
- Utilized strong keyboarding, communication, and organizational skills to support management.
- Developed spreadsheets, reports, and business correspondence to enhance communication and data management.
- Organized records and facilitated document preparation to ensure accurate information flow.
Education
Associate of Applied Science - Administrative Assistant and Secretarial Science
Indiana Business College
Indianapolis, INSkills
- Front Office Operations
- Customer Service Excellence
- Administrative Support
- Calendar management
- Data management
- Microsoft Office Suite
- Report Preparation
- Document Management
- Event Coordination
- Task prioritization
- Team Collaboration
- Problem Solving
- Office compliance
Timeline
Front Office Student Services Secretary
Warren Central High School
01.2016 - 06.2026
Secretary
The Faith Church
01.2008 - 01.2015
Administrative Assistant
Little Angels Christian Daycare
Associate of Applied Science - Administrative Assistant and Secretarial Science
Indiana Business College