Summary
Overview
What I Bring To The Table
Work History
Education
Skills
Timeline
Lishika Gola

Lishika Gola

Logistics Operations | Dispatched | Last Mile Deliveries | Courier | E-Commerce | Handling Large Scale Team | Ex -DTDC Express | Bizlog |SMC
Delhi,New Delhi

Summary

I am a Logistics & E-commerce Operations Professional with 10+ years of hands-on experience driving end-to-end supply chain efficiency, operational excellence, and high-performance delivery networks. Over the years, I have built a strong track record in warehouse management, last-mile operations, inventory control, vendor coordination, 3PL management, team leadership, and process optimization across fast-paced e-commerce environments. My expertise includes reducing operational costs, improving fulfillment speed, enhancing order accuracy, and building smooth workflows that support business scalability. I have successfully worked with multiple stakeholders-delivery partners, warehouse teams, category managers, and customer support-to ensure seamless operations from inbound to customer delivery.

Overview

13
13
years of professional experience

What I Bring To The Table

  • Strong understanding of E-Commerce Operations, 3PL, Hub Management & Last-Mile Delivery
  • Proven ability to improve TAT, reduce shrinkage, and control operational leakages
  • Skilled in Inventory Management, Cycle Counts, Bin Audits, and Stock Health
  • Experience managing high-volume hubs, manpower planning, and performance tracking
  • Ability to implement SOPs, quality checks, and data-driven process improvements
  • Hands-on leadership style with a focus on team performance, training & productivity

Work History

Client Relationship Manager

Neuhorizone (one stop solution for startup)
Noida , Noida
09.2025 - Current

Team lead Operations & Customer support executive

Dispatch Solutions
06.2025 - 07.2025

Senior executive_Channel management

DTDC Express Limited
10.2022 - 05.2025
  • Interviewed, recruited and trained new onboarding candidates.

Senior Operations Executive

Bizlog Value Chain
Delhi
01.2018 - 09.2022

Quality Analyst

Smc pneumatics India pvt Ltd
Noida
10.2012 - 09.2016

Education

Diploma of Education - Electronics & Telecommunication

Karnataka State Open University
08.2015

Associate's degree - Information Technology & Electronics system maintenance

Government Industrial Training Institute, India
08.2012

Bachelor of Fine Arts - BFA - Arts

Central Board of Secondary Education
03.2010

Associate's degree - Accounts / Telly / balance sheet

BHARTIYA VIDYA BHAWAN

Skills

  • Team Leadership
  • Operations Management
  • Client Relations

Performance monitoring

Workflow management

Coaching and mentoring

Strategic planning

Relationship building

Operations management

Cross-functional teamwork

Disciplinary techniques

Timeline

Client Relationship Manager - Neuhorizone (one stop solution for startup)
09.2025 - Current
Team lead Operations & Customer support executive - Dispatch Solutions
06.2025 - 07.2025
Senior executive_Channel management - DTDC Express Limited
10.2022 - 05.2025
Senior Operations Executive - Bizlog Value Chain
01.2018 - 09.2022
Quality Analyst - Smc pneumatics India pvt Ltd
10.2012 - 09.2016
Karnataka State Open University - Diploma of Education, Electronics & Telecommunication
Government Industrial Training Institute - Associate's degree, Information Technology & Electronics system maintenance
Central Board of Secondary Education - Bachelor of Fine Arts - BFA, Arts
BHARTIYA VIDYA BHAWAN - Associate's degree, Accounts / Telly / balance sheet
Lishika GolaLogistics Operations | Dispatched | Last Mile Deliveries | Courier | E-Commerce | Handling Large Scale Team | Ex -DTDC Express | Bizlog |SMC