Highly self-motivated and quick learner with a can-do attitude. Proven experience in operations, customer service, and field support across financial and technical services.
Overview
13
13
years of professional experience
Work History
Operation Executive
Jakkur Techno Parks Pvt Ltd (Child company of Integra Micro Systems Pvt Ltd)
Kannur
07.2024 - 06.2025
Door step banking services
IB Cart product promotion and sales
Enablement and support of IRCTC ticket booking platform
Processing and documentation for SBI agricultural loans
ATM Operator
Sisco Prosegur Holdings Pvt Limited, Kannur
Kannur
02.2023 - 05.2024
Resolved ATM cash dispense and card reader issues
Addressed network communication and print receipt faults
Supported day-to-day ATM operations and field-level servicing
Junior Executive
Brinks India PVT LTD, Kannur
Kannur
12.2014 - 08.2022
Managed ATM EOD operations and cash replacement
Handled FLM/SLM calls within TAT
Diagnosed and resolved ATM hardware issues
Electronic Technician
Bajaj Electronics, Kannur
Kannur
11.2013 - 11.2014
Supported circuit troubleshooting and soldering tasks
Conducted preventive equipment maintenance
Validated showroom-based customer complaints
AC Technician
Popular Maruthi, Kannur
Kannur
08.2012 - 06.2013
Diagnosed and repaired vehicle AC systems
Conducted gas refilling and leak detection
Maintained records of services and parts used
Education
ITI - Refrigeration and AC Mechanic
Newtronix Pvt ITI
Kannur
01.2010
Higher Secondary School -
Pallikunnu Higher Secondary School
Kannur
01.2009
SSLC -
Azhikode High School
01.2007
Skills
Troubleshooting & Maintenance
Technical Support & Installation
Field Operations
Communication & Teamwork
Documentation & Compliance
Adaptability & Work Ethic
Timeline
Operation Executive
Jakkur Techno Parks Pvt Ltd (Child company of Integra Micro Systems Pvt Ltd)