Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Liza Manju John

Liza Manju John

Bangalore

Summary

Dynamic Senior Manager with extensive experience at Wipro Technologies, excelling in IT staffing and resource management. Proven track record in team leadership and problem-solving, driving timely project fulfillment and achieving significant revenue growth. Recognized for outstanding performance with multiple awards, demonstrating strong communication and interpersonal skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Manager

Wipro Technologies
Bangalore
06.2023 - Current
  • Managing a team of 10 people
  • I am resilient with enormous energy and known as an influential and motivational Recruitment Manager
  • Closely working with HR for HR issue, abscondee, maternity, medical leave & high ageing cases
  • Demand Planning- Meeting Delivery leaders regularly & understanding their critical requirements
  • Independently arranging various meetings with mangers & business unit heads to understand the criticality of requirements and any resource related issues
  • Handling escalations by reaching to nearest amicable situation
  • Tracking and maintain Overdue positions to realize revenue at the earliest.
  • Focusing on T&M and Onsite positions fulfilment to earn higher revenue.
  • Preparing NETADD projection for the Quarter and tracking it on daily basis.
  • Attending Management Review and GEO / Fulfilment calls.
  • Coordinating with Talent Acquisition Team for external hiring.
  • Making the new joiners billable at the earliest to reduce NJNB count.
  • Daily calls with Practice Delivery Leader to get the view of project team performance.
  • Ensuring Delivery of project happening on time without missing fulfilment timeline.
  • Keeping track of Train to Bill, ensuring associates are well trained before getting allocated to project.
  • Preparing strategy and calendar for upcoming QTR to deliver training and assure fulfilment on time as per pipeline demands.

Manager

Wipro Technologies
Bangalore
06.2019 - 06.2023
  • Managing a team of 10 people
  • Closely working with HR for HR issue, abscondee, maternity, medical leave & high ageing cases
  • Demand Planning- Meeting Delivery leaders regularly & understanding their critical requirements
  • Independently arranging various meetings with mangers & business unit heads to understand the criticality of requirements and any resource related issues
  • Handling escalations by reaching to nearest amicable situation
  • Best team award and individual award in 2020 -21

Assistant Manager

Wipro Technologies
Bangalore
07.2015 - 06.2019
  • Help existing bench resources identify demand/opportunities and do resource planning accordingly thus assisting in better forecasting and demand fulfilment.
  • Tracking and reporting utilization of bench resources. Publishing the Demand and Supply trackers to senior management for weekly calls.
  • Managing fulfilment of US, EURP, APMEA region.
  • Tracking Onsite & Offshore bench to move/align resource to projects.
  • Received Best team award in 2018
  • Received award for “Above & Beyond Contribution 2018-2019
  • Managing a team of 10 people

Restaurant Manager

Wipro Technologies
Bangalore
09.2011 - 05.2015
  • Engaged in project fulfilment quarterly, yearly & share the consolidated analysis to leadership teams for Netadd projections
  • Maintaining & understanding the demands created by the PM’s in collaboration with Client
  • Working with the leadership on controlling the bench cost by analyzing the high ageing bench
  • Coordinating with Recruitment team for fulfilling the resource requirement if resources internally not found then flag for external hiring
  • Coordinating with Capability leads and Delivery head to identify demand and projects where bench resources can be utilized
  • Resource Assignment & Bench Classification: To ensure the resource become billable with various delivery teams in the company
  • Analyses on the Variance by Ramp up and Ramp downs of the Projects and Resources
  • Maintaining Skill repository of the practice and sharing the resumes to Projects and Follow-up it to closure

  • Provided regular updates to stakeholders on the status of resource allocations and availabili
  • Sharing suitable sample profiles to customers through delivery team for new RFPs to win new projects
  • Provide support to Business leads to identify and forecast resource requirements through planning & insights
  • Responsible for the Exit Procedure and No Due clearance for onsite and off shore employees of Wipro
  • Involved in Recruitment and selection Procedure
  • Provide support to the team by acting as the first line escalation of customer related queries to accomplish the goal
  • Assisting employees for Final Settlement and ensuring experience & relieving letters are handed over on last day
  • Providing quarterly, monthly feedback and educating the team members and conducting performance appraisals as per the organizational guidelines
  • Ensuring team complies with, Internal and Statutory audit
  • Received best RM award in 2014-2015
  • Got best team award in 2011 -2012
  • Received many appreciation emails and certificates/ Points in winner’s circle

Senior Executive - HR

IonIdea
Bangalore
02.2007 - 09.2011
  • Company Overview: IonIdea is an ISO 9001, CMM Level 3 Software Solutions Company headquartered in Virginia, US with development centers in Simferopol, Ukraine and Bangalore, India
  • IonIdea is a US corporation, incorporated in 1994 in the Commonwealth of Virginia
  • Responsible for HR round of interview and rolling out the offer letter and salary break up for selected candidates
  • Ensuring smooth on boarding of new hires, brief Introduction about the Company, Management and Policies, Creating email ID, Bank accounts and update personnel files and HRIS
  • Sending the appraisal form to the reviewee and reviewer at the beginning of the anniversary month
  • Tracking Performance Improvement Plan, also tracking appraisal plan by issuing increment letter with revised salary break–up
  • Tracking employment verification details with Name, previous company experience, duration of experience for smooth on boarding
  • Tracking resignation details, coming up with retention plan, co-ordinating for No Dues Clearance Form, exit interview form and KT
  • Collecting Full and Final settlement details by the 15th of the subsequent month from Finance dept
  • Accordingly issue Relieving letter, Experience letter and final settlement cheque to the employees
  • Working with different insurance companies / agents for building up a strong insurance policy for the employees
  • Sending timely addition and deletion of employees to the insurance company and Single point contact for employees in filing the claims and ensuring prompt release of benefits (payouts/reimbursements)
  • Keeping record of all new joinees, their designation, cost center, level and salary break up
  • Keeping record of resignation, LOP details, Leave Balance and LTA
  • Also tracking Referral bonus or other incentives
  • Handled Visa processing for US, Malta, UAE, UK and Israel
  • Coordinate with VFS for Visa processing and ensure complete documentation and formalities
  • IonIdea is an ISO 9001, CMM Level 3 Software Solutions Company headquartered in Virginia, US with development centers in Simferopol, Ukraine and Bangalore, India
  • IonIdea is a US corporation, incorporated in 1994 in the Commonwealth of Virginia
  • Got an award for best Exemplary Performance - for the year 2007-2008

Sr. Client Relationship Executive

Veeday Consultants
Bangalore
08.2004 - 02.2007
  • Company Overview: www.veeday.com
  • Handling the complete recruitment cycle including the sourcing, scheduling of interviews and acting as an active coordinator between the client and the candidate
  • Sourcing of candidates (database, referrals, and portals) as per the client requirements
  • Scheduling of candidates for first and subsequent round of interviews
  • Take continuous feedback from the client and the candidate and acts as a mediator between the client and the candidate
  • Handling end-to-end recruitment of entry level, middle and senior management position
  • Www.veeday.com

Education

PG Diploma in Personal Management and Labour Law -

12.2004

MBA/ MSW - Specialized in HRM - Human Resource Management

12.2003

Skills

  • HR Functions
  • IT Staffing
  • Resource Management
  • Communication
  • Interpersonal skills
  • MS Office proficiency
  • Team Management
  • Customer Relationship Management
  • Problem-solving abilities
  • Supply chain management

Accomplishments

  • 3rd Rank Holder in University – MSW- (Bharathidasan University, Trichy-Year- 2003)
  • State Player in Shuttle Badminton & Soft Ball, Kerala.

Certification

  • Completed training

Languages

English
First Language
Malayalam
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Timeline

Senior Manager

Wipro Technologies
06.2023 - Current

Manager

Wipro Technologies
06.2019 - 06.2023

Assistant Manager

Wipro Technologies
07.2015 - 06.2019

Restaurant Manager

Wipro Technologies
09.2011 - 05.2015

Senior Executive - HR

IonIdea
02.2007 - 09.2011

Sr. Client Relationship Executive

Veeday Consultants
08.2004 - 02.2007

PG Diploma in Personal Management and Labour Law -

MBA/ MSW - Specialized in HRM - Human Resource Management

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Liza Manju John