L.Nareshkumar
Hosur
Summary
Enterprising Leader & Planner with 20+ years of experience in streamlining operations and improving systems & procedures; targeting senior level assignments in P&L, Training & Development (Property & Facility Management) and Related Field with an organisation of high repute.
Overview
2027
2027
years of professional experience
Work History
General Manager of Operations
Unisevice Apartment solutions LLP
12.2025 - Current
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Managed financial budgets, forecasting, and reporting, ensuring fiscal responsibility and sustainability.
- Built successful business culture focused on performance optimisation and goal attainment.
- Selected and mentored senior staff, creating successful leadership team.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Analysed market trends and adjusted business strategies to capitalise on new opportunities for growth.
- Led a team of 50+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.
- Oversaw day-to-day functioning of site operation.
- Negotiated and managed high-value contracts, ensuring optimal service provision and cost-efficiency.
- Reviewed reports, recommendations and requests from subordinate leadership.
- Tracked organizational performance against objectives and revamped strategies to better meet targets.
- Conducted comprehensive competitor analysis to inform strategic decision-making and competitive positioning.
- Evaluated departmental performance and developed improvements to key operations.
- Reported successes, failures and new plans to governing body to guide decision-making.
- Established robust risk management frameworks, minimising vulnerabilities and safeguarding assets.
- Enhanced customer satisfaction ratings by 40% through the introduction of comprehensive service improvement programmes.
Zonal Head, Transition & Operations
UPSPL integrated services Pvt Ltd
Chennai, Tamil Nadu
01.2017 - 09.2025
- Review constantly the customer feedback and then suggested ways to improve the process and customer service level which increase the satisfaction rate.
- Assist in Implementing of business continuity plan and managed of audit program.
- Transition the new sites in terms of full filling customer commitment and deploying the agreed manpower and setting up the site as per UPSPL standard & handing over to operations team.
- Developing & streamlining SOPs, process & systems to enhance operational effectiveness & meet operational goals within cost, time & quality parameters.
- Creating monthly reports pertaining to training required for maintaining office infrastructure and facilities.
- Contributing in budget preparation, cost optimization, project management, and business expansion plan implementation.
- Managing the acquisition, installation & commissioning of equipment required for facility, IT systems, air conditioning, and so on.
- Maintaining MIS reports & documentation for strategic business planning & implementation and conducting business control checks, audits, and so on.
- Adhering to statutory compliance; monitoring site operations assets across multiple locations.
- Calculating & comparing costs for required goods & services in order to achieve maximum value for money Proposed value addition done at sites.
- New site survey along with BD Team.
- Site renewal meeting with clients.
- Take the responsible for contract profitability.
- Analysis the billing loss / excess billing on monthly basis and take action against that to avoid in upcoming months.
- Engaged in filling up existing vacancies time-to-time and reduced absenteeism rate.
Asst Mgr. –Receivables
Pace Power Systems Pvt .Ltd.
03.2016 - 12.2016
- Raising the billing input through visual planner based on service or LOI.
- Submitting the invoice to Customer with Necessary Supporting Documents.
- Regular follow up with customer to collect the Payment as per the norms.
- Payment allocation in visual planner.
District Technical Manager
Power links
09.2014 - 02.2016
- Maintaining 99.99% Network availability to site under my maintenance.
- Involved in maintaining 445 sites in ROTN for Infra related coordination.
- Involved in performing PM activity done for 445 ROTN sites with the help of 39 Technicians & 5 supervisors.
- On Daily basis 4 site visit is done to check the Power AC & DG maintenance with the support of Technicians.
- PP, BB, DG and AC faulty addressed in 24 hrs by raising trouble ticket.
- Closing the site pm, Fcu pm &Dg pm as per the SLA.
- Organizing the weekly basis training program for improve the technician performance.
Engineer
GSH India Pvt. Ltd.
01.2014 - 09.2014
- Responsible to maintain the Electrical, Mechanical Equipment & Kitchen Equipment with minimum down time at the various stalls and Factory as per SLA.
- To arrange the required various consumables and spares at site.
- Execute the Additional jobs like Painting, Civil works, Carpentry works (Including Glass work), and Plumbing works, Electrical, Air Conditioning and Signages as per the client requirement through sub vendors.
- To manage employees attendance.
- To monitor daily operational works.
Principle Engineer
EFS Facilities Services Pvt .Ltd.
Cochin
01.2011 - 12.2013
- Transition of sites from projects team to client side by verifying all the documents.
- To maintain the agreed manpower at various sites as per LOI.
- To monitor the scope of works at the designated site.
- To satisfy the customer as per the scope and SLA.
- Responsible to maintain the Electrical and Mechanical Equipment with minimum Network down time at the site.
- To arrange the required various consumables and spares at site.
- Submit proposals for Additional works as per the client requirement and complete the job after receiving the PO.
- To manage employees leave and C-Off.
- To monitor daily operational works.
- To report Equipment Incidents, HR Incidents, Accidents and Property Damage to both the Sector Head and Client.
Technical Supervisor
Icomm Tele Ltd
Chennai
Technician
Sri Sai Telecom Services
Chennai
Technician
Sekar Electrical works
Chennai
Education
Diploma - Elec. & Electronics Engineering
S.A Polytechnic
Avadi01-2003
Skills
- Facility & Property Management
- Training & Development
- Customer handling
- Transition Process
- Vendor Management
- Site Internal Audit
- New site costing preparation
- Technology adoption
- Team building
- Contract negotiation
- Risk assessment
- Operational strategy
- Market analysis
- Leadership development
- Performance tracking
- Budget management
- Equipment maintenance
- Problem-solving
- Willingness to learn
- Calm under pressure
- Team leadership and motivation
- Analytical and critical thinking
- Customer focused
- Strategic planning
- Complaint handling and resolution
- Deadline management
Language
Tamil
English
Telugu
Malayalam
Interests
- Listening music
- Playing foot ball
- Reading books
Timeline
General Manager of Operations
Unisevice Apartment solutions LLP
12.2025 - Current
Zonal Head, Transition & Operations
UPSPL integrated services Pvt Ltd
01.2017 - 09.2025
Asst Mgr. –Receivables
Pace Power Systems Pvt .Ltd.
03.2016 - 12.2016
District Technical Manager
Power links
09.2014 - 02.2016
Engineer
GSH India Pvt. Ltd.
01.2014 - 09.2014
Principle Engineer
EFS Facilities Services Pvt .Ltd.
01.2011 - 12.2013
Technical Supervisor
Icomm Tele Ltd
Technician
Sri Sai Telecom Services
Technician
Sekar Electrical works
Diploma - Elec. & Electronics Engineering
S.A Polytechnic