Dynamic Corrections Officer with a proven track record at Tippecanoe County Community Corrections, skilled in crisis management and inmate supervision. Enhanced safety protocols, reducing altercations significantly through effective policy enforcement and de-escalation techniques. Strong leadership and relationship-building abilities fostered a collaborative environment, ensuring compliance and security within the facility.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Corrections Officer
Tippecanoe County Community Corrections
Lafayette Indiana
08.2024 - Current
Monitored compliance with facility rules to enhance safety and security for all personnel and inmates.
Performed systematic evaluations of facilities to uphold safety standards and address compliance concerns.
Monitored between 100-1300 inmates conduct to maintain safety and security within the facility.
Contributed to creation and execution of rehabilitation initiatives aimed at reducing recidivism among inmates.
Utilized de-escalation strategies to manage emergency situations efficiently, ensuring safety.
Partnered with law enforcement to maintain safety and compliance during inmate transport and court proceedings.
Completed continuous training initiatives to remain informed on best practices in corrections management.
Maintained rule enforcement to ensure a safer environment and minimize inmate conflicts.
Conducted well- over 100 comprehensive inspections of inmates and visitors to safeguard facility integrity and maintain safety protocols.
Facilitated real-time monitoring of radio transmissions to enhance operational responsiveness during critical situations.
Route Sales Representative
Flowers Bakery
Lafayette Indiana
09.2022 - 08.2024
Delivered products efficiently on established routes, ensuring timely service to 10-15 customers per day.
Maintained accurate inventory records, tracking product availability and stock levels.
Built strong customer relationships through regular communication and reliable service delivery.
Assisted in training new team members on route procedures and safety protocols.
Route Sales Representative
Aunt Millies Bakery
Lafayette, IN
07.2020 - 08.2022
Coordinated with warehouse personnel to optimize loading processes for timely deliveries.
Implemented strategies for improving route efficiency, reducing delivery times consistently.
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of 7-10 account holders daily.
Maintained positive relationships with customers using good communication and follow-through abilities.
Boosted revenues by upselling and cross-selling products to new and established customers.
Displayed products properly at customer sites and according to company specifications and policies.
Trained new Route Sales Representatives, sharing best practices for success in the role.
Maintained accurate inventory records, ensuring sufficient product availability for customers.
Maintained up-to-date knowledge of products and services to address customer inquiries
Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
Established strong relationships with clients, resulting in increased repeat business and referrals.
Represented wide range of products and brands.
Assistant General Manager II
Carrols Corporation
Lafayette Indiana
07.2015 - 11.2020
Thoroughly managed inventory and product ordering.
Properly counted and handled cash deposits.
Handled over 200 new hires throughout their intake process.
Completed weekly employee schedules for 15-40 individuals and occasionally the Supervisors schedule.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH
11-2025
High School Diploma - General Studies
Clay City Jr Sr High School
Clay City, IN
05-2015
Skills
Verbal communication
Security procedures
De-escalation techniques
Integrity and honesty
Leadership qualities
Relationship building and management
Crisis management
Discretion and confidentiality
Excellent problem solver
Contraband inspections
Accountability
Conflict resolution skills
Mental health awareness
Accomplishments
Completed Police 1 trainings.
Completed Corrections 1 trainings.
Certification
Certified Taser user (X2 & Taser 10) by Tippecanoe County Community Corrections.
CPR Certified by Tippecanoe County Community Corrections.