Summary
Overview
Work History
Education
Skills
Timeline
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Logan Kelly

Jeffersonville

Summary

Dynamic leader with a proven track record at Chick-fil-A, excelling in complaint resolution and mentoring. Enhanced team performance through strategic recruitment and training. Skilled in complex problem-solving and technical support, driving service improvements and fostering professional growth. Passionate about growing and optimizing business systems.

Overview

9
9
years of professional experience

Work History

Team Leader

Chickfila
01.2019 - Current
  • Established open and professional relationships with team members to achieve quick resolutions.
  • Assisted in recruitment and training to build team of top performers.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Trainer

McDonald's
01.2017 - 01.2019
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Analyzed and perfected training effectiveness and program outcomes.
  • Trained and mentored over 20 new personnel hired to fulfill various roles.

Education

High School Diploma -

Jeffersonville Highschool
Jeffersonville, IN
01-2020

Skills

  • Complaint resolution
  • Coaching
  • Mentoring
  • Complex Problem-solving
  • Technical support
  • Cash handling

Timeline

Team Leader

Chickfila
01.2019 - Current

Trainer

McDonald's
01.2017 - 01.2019

High School Diploma -

Jeffersonville Highschool

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Logan Kelly