Loganathan V
Salem
Summary
Goal-oriented Business Analyst with expertise in CRM tools, Power BI, and SQL. Skilled in analyzing data and implementing Agile methodology to enhance business processes and provide data-driven solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
BDA
NxtWave Disruptive Technologies Private Limited
12.2023 - Current
- Actively engage with leads provided by the sales team on a daily basis, utilizing CRM tools to track interactions and analyze client needs for informed decision-making.
- Demonstrated resilience and adaptability while navigating sales conversations, utilizing CRM data to address objections and establish rapport with potential clients.
- Consistently meet or exceed assigned targets for lead conversion, providing valuable insights through CRM analytics to enhance the sales process and business strategies.
- Maintain accurate records of lead interactions and outcomes using CRM software, ensuring effective pipeline management and supporting the overall success of business analysis initiatives.
Education
B.Sc CS -
Sona College of Arts And Science
01.2023
Skills
- Business Analysis Planning and Monitoring
- Elicitation and collaboration
- Requirements Analysis and Design Definition
- Requirement Life cycle definition
- Strategy Analysis
- Solution Evaluation
Technical Skills
- Documentation Tools : MS Suite
- Prototyping & Wireframes Tools:Axure & Balsamiq
- Modeling Tools : MS Visio Draw.io
- Database:SQL
- Project Management tool: JIRA
- Reporting Tools:Power BI
Certification
- Acted as a Resource person for a Webinar, titled Cloud Computing Technology for my Juniors
- Udemy - Microsoft Power BI (Basic to Advanced)
- Pargavan Cyber Solution - Cloud Computing (AWS)
Profile Summary
- In-depth knowledge of SDLC in various phases (Waterfall & Agile)
- Proficient in Waterfall Model: Gathered requirements using Elicitation Techniques and prepared BRD, FRD, SRS, prepared RACI Matrix, BCD, created UML Diagrams and Prototypes and requirements tracking through RTM, well versed with UAT handling Change Request.
- Expert in Agile Scrum: Creation of user stories and added Acceptance Criteria, BV & CP, Sprint & Product Backlogs, conducted various Sprint Meetings, Sprint & Product Burndown charts, ensured DOR and DOD checklist.
- Skilled in lead generation, client prospecting, and sales pipeline management along with in-depth experience in cold calling, cross-selling, upselling, and policy sales.
- Managed customer retention, policy renewal, and claims assistance.
Project
CRM Upgrade Project
Worked on upgrading the CRM system to include new features and functionalities
- Gathered and analyzed business requirements through stakeholder meetings and workshops.
- Documented functional and non-functional requirements in a BRD.
- Collaborated with cross-functional teams to ensure the timely delivery of each phase.
- Conducted UAT to validate that the system met business needs.
- Ensured successful implementation of new features without disrupting ongoing CRM operations.
Timeline
BDA
NxtWave Disruptive Technologies Private Limited
12.2023 - Current
- Acted as a Resource person for a Webinar, titled Cloud Computing Technology for my Juniors
- Udemy - Microsoft Power BI (Basic to Advanced)
- Pargavan Cyber Solution - Cloud Computing (AWS)
B.Sc CS -
Sona College of Arts And Science
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