Logesh KM
Associate Consultant
Bengaluru,KA
Summary
Practical Associate Consultant with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and excellent ability to learn new concepts quickly.
Overview
4
4
Certificates
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Associate Consultant
Servian
Bengaluru, Karnataka
04.2019 - Current
- Worked on configuring and provisioning AWS instance and other AWS components for various clients
- Managing the Kubernetes clusters in the Google cloud platform environment
- Used Kubernetes to orchestrate the deployment, scaling and management of Docker Containers.
- Strong knowledge on various AWS and GCP components
- Experience of working with the development teams and other administrators to perform health checks, performance tests, and capacity planning
- Monitoring and diagnosis of systems for optimal performance
- Generating well defined and documented standard processes for the enterprise
- Monitor and report on service level objectives for a given applications services. Work with business
and product owners to establish key performance indicators - Assist with testing and validating production applications
- Works with the team to develop, maintain, and communicate current development schedules,timelines and development status
- Define and execute cloud automation strategy for enterprise applications and application components
Systems Engineer
Infosys
Bengaluru, Karnataka
11.2015 - 03.2019
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users
- Incident management, change management and problem management. Resolving Priority 1 critical production issues within SLA and providing RCA.
- Working experience in ticketing tool HP Service manager, Service now.
- Performing OS patching. Disk management and configuration. Creation of new filesystems and configuration. File permission management
- Analyzing of CPU, memory, paging and disk utilizations.
- Fixing server vulnerability during audit. Configuration of various server daemons
- Troubleshooting of OS errors. Experience with server hardware
- Co-ordination with vendor supports for H/W replacement
- Network configuration and troubleshooting. Configuration of NFS servers and clients
Education
Bachelor of Science - Computer Technology
CMS College of Science And Commerce
Coimbatore 07.2012 - 04.2015
Skills
Consultancy and advisory
Cloud Computing
Team Leadership & Development
Processes and procedures
User support
Configuration management
Server Management
Certification
ITIL V4
Accomplishments
- Nominated for Excellence award
- Awarded for best performer
Timeline
Scrum Master
05-2021
GCP Professional Cloud Architect
12-2020
ITIL V4
08-2019
AZ 900
08-2019
Associate Consultant
Servian
04.2019 - Current
Systems Engineer
Infosys
11.2015 - 03.2019
Bachelor of Science - Computer Technology
CMS College of Science And Commerce
07.2012 - 04.2015