Logesh R.M.
Quality Assurance Lead
Chennai,Tamil Nadu
Summary
Product Quality Assurance Lead with over 12 years of experience, committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to the scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation and release notes to verify technical accuracy and completeness and to mitigate risks.
Overview
13
13
years of professional experience
Work History
Quality Assurance Lead
Breakwater Solutions
10.2021 - Current
- Authored and maintained well-organized, efficient and successful manual test cases for entire team as per the product requirements.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Managed test case creation and execution to ensure comprehensive coverage of all feature sets.
- Developed and maintained defect databases for known issues.
- Created requirements for milestones and monitored completion of tasks for QA team.
- Coached and motivated Junior team to develop competencies.
- Documented testing procedures for developers and future testing use.
- Improved customer satisfaction with high-quality products through meticulous QA processes.
- Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.
- Gained strong leadership skills by managing projects from start to finish.
Quality Assurance Engineer
IBM
05.2013 - 10.2021
- Covered all the corner cases using excellent Test Plan and Test Cases
- Consistently did Unit Testing and then do Functional Testing and Regression Testing
- Expert in using JIRA and RTC for defect tracking
- Proposed ideas in Requirement Analysis and Design Discussions
- UX wireframes using Balsamiq and Sketch
- Train the Service and Sales team after every release on what new features have been added
- Consistently met deadlines and requirements for all the releases
- Trained all the new members in the team about the product
- Showcased my work in Sprint Wraps
- Provided documentation to the Technical Writer on new features in each release.
- Reduced defect rates by designing and executing comprehensive test plans and test cases.
Quality Assurance Engineer
StoredIQ
12.2012 - 04.2013
- Nicknamed as "Eagle Eye" by the CTO for my Proficiency in Finding Bugs
- Explored the basics and acquired strong knowledge about the product by verifying lot of bugs
- Learnt basics of Agile and was part of a cross functional team
- Built reports using BIRT.
Quality Analyst
Relsci (FKA, N.G. Connectivity Data Systems)
06.2011 - 12.2012
- Part of a small newly created Quality Team that is responsible for quality of all the Data generated by the Data Analysts
- Being my first Job, it's still close to my heart and here is where I learnt all the skills that I need to be a professional
- There was a machine learning Algorithm they created which will parse details about different people on the globe and Data Analysts have to Parse them and send it to us, this comes in a MS Excel format to me and I have to quality check on them and then give feedback to both Data Analyst and the Parser.
Education
Bachelor of Technology - Information Technology. - 75%
Jeppiaar Engineering College
Chennai 04.2001 -
Higher Secondary School - HSC. - 64%
V.S.Boys Higher Secondary School
Thiruvarur, India 04.2001 -
Secondary School - SSLC. - 74%
Veludayar Higher Secondary School
Thiruvarur, India 04.2001 -
Skills
Test Planning, Software Defect Documentation, Multitasking, Training and Onboarding, Cross-Functional Team Collaboration, Root Cause Analysis, User Acceptance Testing
Project Management, Team Collaboration, Agile Best Practices, Task Prioritization, Customer Service, Software Release and Versioning
Act as an end user representative in all the design discussions and make sure that the epics and stories are as per the requirement
Over the years I have been trained to reduce the number of bugs with knowledge from design discussions and the requirements
Reproducing customer issues by working closely with the support team
Troubleshooting with logs and backend information, comfortable with Linux, postgres, K8s, OpenSearch, ElasticSearch
Review Product Documentation and Release Notes
Product feature training to the Technical sales and Support team at the end of each release
Deploying, Configuring and Managing Virtual Servers & Services in Softlayer and VMware
Experienced in working with various unstructured Data sources like SharePoint, NewsGator, NFS, CIFS, Exchange and Box as Test Data Sources
Timeline
Quality Assurance Lead
Breakwater Solutions
10.2021 - Current
Quality Assurance Engineer
IBM
05.2013 - 10.2021
Quality Assurance Engineer
StoredIQ
12.2012 - 04.2013
Quality Analyst
Relsci (FKA, N.G. Connectivity Data Systems)
06.2011 - 12.2012
Bachelor of Technology - Information Technology. - 75%
Jeppiaar Engineering College
04.2001 -
Higher Secondary School - HSC. - 64%
V.S.Boys Higher Secondary School
04.2001 -
Secondary School - SSLC. - 74%
Veludayar Higher Secondary School
04.2001 -