Versatile operations and compliance specialist with 8+ years’ experience managing client, assignee, and tax return lifecycle coordination across 1,000+ global client engagements. Proven track record in leading end-to-end processes including client onboarding, multi-country team collaboration, compliance delivery, billing, budgeting, and stakeholder engagement. Combines strong execution in service delivery with project management and PMO principles acquired through certification and practical exposure. Known for exceeding KPIs and SLAs while ensuring transparency, governance, and continuous improvement.
Operations management
Performance monitoring
Process improvement
Coaching and mentoring
Attention to detail
Resource allocation