Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
21
21
years of professional experience
Work History
HR – Admin Specialist
LACTALIS India (Tirumala Milk Products Pvt Ltd)
12.2024 - Current
Travel Management Pan India and International
Managing the travel plan of Top Management domestic and international bookings
Managing the travel plan of Pan India employees domestic and international bookings
Coordinating with travel consultant and organizing end to end services like providing accurate travel options, booking flights, booking train tickets and booking travel passes, accommodation, cabs & coordinate transportation and arranging airport transfers
Identifying priorities from the travelers and streamlined process
Enforcing travel policies and ensuring compliance with corporate guidelines
Assisting with travel consultant handing visa applications and formalities promptly
Handling all incoming travel requests and the processes that follow after
Documenting and maintaining records of payments, invoices, and other travel-related bookings in a timely and accurate manner
Handling corporate employees travel expenses management and reimbursement procedures
Handling relocation corporate employees travel expenses and reimbursement procedures
Handling Cab booking for LACTALIS based on cab Usage Guidelines
Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels
Maintaining MIS report of Travel
Group Reporting of Air Travel Expenses, Hotel Expenses and Local Transfer
Managing the facilities staff, contractors, and external suppliers
Controlling activities like parking space allocation, waste disposal, building security etc
Maintaining register of water, Drainage - Checking invoice, raising PO & GRN for payment process
Sr. Executive Administration
ICRA Ltd
02.2022 - 09.2022
Facility Management (Security & Housekeeping)
Supervising all facilities staff
AMC managing for office fixing and civil/electrical work coordination
Front Office, stationary and technical team (HVAC and Elec) management
Leave Management for Facilities staff
Inventory management, asset audits and new assets ID preparations
Sr. Executive Administration
Lumina Datamatics Ltd
05.2017 - 03.2019
Administrative activities involving purchase and maintenance of Stationary, Housekeeping materials, First Aid medicine
Manage vendor, receive quotations from the vendors, analyze and negotiate rates
Ensure all admin related activities are in Line with the internal process requirements & external audit compliance - Coordinate with building Help desk for visitors
Handle office Petty cash
Ensuring smooth functioning of Housekeeping, Security, and Machinery/Equipment services -Experience in organizing internal events
Take care of joining & exit formalities
Providing fundamental requirements such as PC, workstation, and required facility to the new joiners
Planning and Organize Event Management like employees Birthday celebrations, Ethnic Wear, Festival Celebrations, Team Building etc
Handling accommodation and logistic arrangements during Client & Senior Management Visit
Preparing monthly reports pertaining to office infrastructure cost and seat utilization
Admin SPOC for Female grievances
Clearance of all bills after due diligence
Executive - Administration
Sysbiz Technologies Pvt Ltd
07.2012 - 08.2016
Ensuring smooth functioning of Housekeeping, Security, and Machinery/Equipment services
Proper checking of contract labor attendance
Maintaining the records of logs and confidential file system with high security
Scheduling and coordinating external & internal events, induction programs, training & conferences
Developed comprehensive supply administration policies, adhering to industry best practices.
Front Office Executive
Hanu Reddy Realty India Pvt
06.2010 - 04.2011
Responding to visitors & phone calls, take messages, and redirect calls to appropriate offices
Organize and maintain files and records
Oversee sorting and distribution of incoming mail
Prepare outgoing mail (envelopes, packages, etc.)
Team Leader
Optimus Global Services Ltd (A Polaris Company)
12.2005 - 01.2009
Create an inspiring team environment with an open communication culture
Set clear team goals & Motivate team members
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Customer Support Executive
Solutions Integrated Marketing Services Pvt Ltd
10.2004 - 12.2005
Understanding the products and services provided by the company
Developing training lessons with service delivery systems
Managing a team of Customer Support Representatives
Supporting the customer through an email ticketing system and phone calls
Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
Education
MBA -
KARNATAKA UNIVERSITY
Bengaluru, India
08-2011
Skills
Customer relations
Team collaboration
Management collaboration
Analytical thinking
Timeline
HR – Admin Specialist
LACTALIS India (Tirumala Milk Products Pvt Ltd)
12.2024 - Current
Sr. Executive Administration
ICRA Ltd
02.2022 - 09.2022
Sr. Executive Administration
Lumina Datamatics Ltd
05.2017 - 03.2019
Executive - Administration
Sysbiz Technologies Pvt Ltd
07.2012 - 08.2016
Front Office Executive
Hanu Reddy Realty India Pvt
06.2010 - 04.2011
Team Leader
Optimus Global Services Ltd (A Polaris Company)
12.2005 - 01.2009
Customer Support Executive
Solutions Integrated Marketing Services Pvt Ltd
10.2004 - 12.2005
MBA -
KARNATAKA UNIVERSITY
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