LOGESWARI M
Chennai
Summary
Support Analyst with a background in diagnosing and resolving technical issues. Strength include analytical skills, the ability to work under pressure and a commitment to improving operation efficiency
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Analyst
BNP PARIBAS INDIA SOLUTIONS PVT LTD
Chennai
06.2023 - Current
- Managing both functional and technical topics in Transcom application
- Handled monitoring tools and job scheduling like Dynatrace, Autosys and Geneos
- Incident Management in servicenow and deployment
- Worked on MYIAM and Cyberark
Education
MCA - Master of Computer Applicatiom
College of Engineering,Anna University
CHENNAI04-2023
Bsc - Computer science
Meenakshi College For Women
06-2021
SSLC & Higher secondary -
Vysa Vidyalaya Matriculation Higher Secondary School
04-2018
Skills
- Incident management
- Technical support
- Dynatrace monitoring
- ServiceNow deployment
- Application support
- Basics of C Programming
- Python
- SQL Oracle
- Unix
Certification
- Completed certification course in Hebeon, TCSION and Skill Sigma
- Completed one year hardware course in NIELIT
Hobbies and Interests
- Reading books
- Gardening
Languages
- English, Proficient
- Hindi, Intermediate
- Tamil, Proficient
Affiliations
- Stress Analysis and yoga recommendation system
- Movie recommendation sysytem
- Fabric defect detection system
Timeline
Support Analyst
BNP PARIBAS INDIA SOLUTIONS PVT LTD
06.2023 - Current
MCA - Master of Computer Applicatiom
College of Engineering,Anna University
Bsc - Computer science
Meenakshi College For Women
SSLC & Higher secondary -
Vysa Vidyalaya Matriculation Higher Secondary School
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