Lohitha G
Chennai
Summary
Seeking an opportunity in a challenging environment to effectively utilize my experience and skills for the success of the organization. Committed to continuously improving personal skills, making a positive impact on the team, and achieving collective goals.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Recruiter
Star Health And Allied Insurance
- Current
- I was placed as a recruiter for hiring people all over India. Where I have recruited more than 500 members.
- I had been a part of campus recruitment and various out sourcing recruitment campaigns.
- As a whole I am under this recruiter process for 3 years.
- I played multiple roles in conducting various rounds like aptitude, group discussion, one to one, first level screening & document verification.
- I was also into bulk hiring and traveled to various placement events for both voice and non voice process.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Assistant Team Leader
Star Health Allied Insurance
04.2019
- Handling Queries of customers for Star health Insurance products and complaints
- Registering the Claim intimations and assisting the customer on how to proceed with their claim procedure
- Registering complaints for customers related to service (Underwriting, Cashless claims, Reimbursement claims, Website related, Online Renewal issues)
- Maintaining Teams data like Daily Attendance Report, Email reports, Escalation call tracker (As well as Complaints which have been Opened, Closed and Escalated to Grievance Department)
- Involved in handling CMD & CEO escalation cases
- Supporting to the customer in online transaction related queries and managing payment gateway issues with technical department
- Resolving the customer queries through calls and mail
- Currently handling a team of 25 people across India
- Handled corporate company clients through mail and calls
- Placed under customer feedback & satisfaction cell to improve the NPS score.
Education
MBA -
Loyola college, Chennai, Pondicherry University
B. Com - undefined
Meenakshi College for Women, Chennai, Madras university
12th STD - undefined
Sri Sankara Vidyalaya, Chennai, State board
10th STD - undefined
Sri Sankara Vidyalaya, Chennai, State board
Skills
- Customer oriented with good communication and interpersonal skills
- Good communication skills
- Adaptability, Flexibility and Hardworking Attitude
- Team Supervision
- Microsoft Office Suite
- People Management
- Zoho Software
- Talent Acquisition
- Resume scanning
- Partnership Development
- Process Improvement
Certification
Lean Six Sigma Yellow Belt Certification
Languages
Tamil, English, Kannada, Telugu
Timeline
Assistant Team Leader
Star Health Allied Insurance
04.2019
B. Com - undefined
Meenakshi College for Women, Chennai, Madras university
12th STD - undefined
Sri Sankara Vidyalaya, Chennai, State board
10th STD - undefined
Sri Sankara Vidyalaya, Chennai, State board
Recruiter
Star Health And Allied Insurance
- Current
MBA -
Loyola college, Chennai, Pondicherry University
Similar Profiles
M. Sathish KumarM. Sathish Kumar
Executive at Star Health and Allied Insurance company LtdExecutive at Star Health and Allied Insurance company Ltd
Brellin RajBrellin Raj
Insurance Verification Specialist at Star Health And Allied Insurance CoInsurance Verification Specialist at Star Health And Allied Insurance Co
Gagandeep Singh ReenGagandeep Singh Reen
AREA MANAGER at Star Health And Allied Insurance CoAREA MANAGER at Star Health And Allied Insurance Co