Lokanathan Muthuswamy
Dubai
Summary
Experienced Logistics Professional with expertise in International shipping, Warehouse operations, Jebel Ali FZE procedures, Customs clearance, and Documentation. Demonstrated ability to coordinate logistics strategies for efficiency, cost reduction, and customer satisfaction. Strong leadership skills, leading multi-disciplinary teams. Proven track record implementing process improvements to enhance productivity and reduce costs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Key Account Manager - Logistics
STRATA Manufacturing PJSC
Al Ain
11.2020 - Current
- Working as a Logistics Key Account Manager at Strata Manufacturing PJSC for Airlink International UAE.
- Manages the Freight and Warehousing of an aerospace manufacturing operation.
- Coordinating and negotiating with freight forwarders for the best routes, transit time, and cost.
- Working closely with top-level management to organize critical materials from suppliers on an AOG basis, and up to delivering them to the production shop floor.
- Created and enforced policies and procedures for the logistics team.
- Providing regular reports on account activity and performance metrics to stakeholders.
- Forecasting, Planning, and Allocating Manpower, Materials Handling Equipment (MHE), and Space as per the operation requirement.
- Coordinating with Procurement, Quality, Planning, and Production for the day-to-day planning of Manufacturing operation.
- Coordinating with the insurance company for the claims related to material damage.
- Ensured that all materials were quality checked, booked, stored, and issued to production as per schedule.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Inventory Management and organizing regular stock counts (Cycle count and Annual count) of physical inventory to ensure accuracy of system data.
- Implemented WMS, including RFID scanning systems, to improve efficiency.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Preparing and attending regular Aerospace Audits like NADCAP, EN 9100, Client Audits, etc.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Developed reports to track shipment progress, delivery times, and costs associated with transport.
Assistant Logistics Manager
Airlink International UAE
Jebel Ali FZE, Dubai
04.2019 - 10.2020
- Managed 3PL operation for multiple MNC's customers from Jebel Ali FZE (Leprino Foods, Clariant, Unisteel, Schneider Electric, Dubai Tourism, DWTC, etc.).
- Planning and managing logistics, warehouse, transportation, and customer services of Warehouse Customers.
- Managing the warehouse client operation to ensure timely reception and delivery of shipments.
- Lead the setting up of new warehouse customers' operation, such as project site preparation (warehouse, layout preparation, racking, certifications, etc.), process (SOPs, customs documentation, WMS, etc.), and resources (manpower, material handling equipment, etc.)
- Supervising Logistics Coordinators and Operation staff to make sure client expectations are met as per the standard.
- Maintain a good relationship with customers to understand their requirements and provide them with the right solution.
- Implemented WMS as per the FZE standard to track the BOE records.
- Prepared and submitted Jebel Ali FZE Customs Audit Report on behalf of the customer.
- Regular Meeting / Discussion with clients and team members to review the day-to-day operation.
- Maintain good relations with different stakeholders to avail timely support on business requirements.
- Planning and executing the annual and cycle stock counts, and reconciliation, to ensure stock integrity.
- On-the-job training of Logistics Coordinators on Customer Relations, Documentation, WMS, Operation, Billing, and Reporting.
- Prepare multiple reports as per management requirement for decision making and renewing contract with customers.
- Make sure accurate and timely invoicing of jobs to the customer.
- Support business development in coordination with management.
- Preparing Quotations for Warehouse and Logistics Inquiry.
- Coordinating with JAFZA on renewing Logistics License, OFC, Sublease, Special NOC, Plot, and Accommodation Agreement.
- Coordinating with EHS on special approvals, NOC, and other EHS-related approvals.
Logistics Supervisor
Airlink International UAE
Jebel Ali FZE, Dubai
05.2012 - 03.2019
Logistics Coordinator
Airlink International UAE
Jebel Ali FZE, Dubai
01.2008 - 04.2012
Customer Service Executive
Leaap International Private LTD
Chennai, Tamil Nadu
08.2006 - 11.2007
Education
Master of International Business - Logistics Management
Bharathiar University
Tamil Nadu, India04-2006
Bachelor of Commerce - Accounting
University of Calicut
Kerala, India04-2004
Skills
- Key Account Management
- Business Development
- Project Management of new Customers
- Proficient in WMS
- Shipping, Logistics and Warehouse Management
- Inventory Management
- Customs Documentation and Clearance
- Jabel Ali FZE Customs Procedure
- Aerospace Logistics
- Problem Solving and Critical Thinking
- Time Management and Prioritization
- Decision Making and Strategic Planning
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Malayalam
Advanced (C1)
C1
Certification
- JAFZA - Trakhees Accreditation on FZE Industrial Operation Awareness (2016-2022)
- Course in Dangerous Goods Regulations, CAT-6 (Initial) 2014-2016
- UAE Driving License
Accomplishments
- Excellence Award in recognition of outstanding performance for 2018 from Airlink International UAE
Projects
- WMS Implementation in Airlink International UAE
- WMS Implementation in Strata Manufacturing PJSC
- 3PL Operation setup (Process, Warehouse, MHE & Manpower) for multiple customers of Airlink International UAE
- Warehouse Storage (Racking) optimization project in Airlink International UAE
References
References available upon request.
Timeline
Key Account Manager - Logistics
STRATA Manufacturing PJSC
11.2020 - Current
Assistant Logistics Manager
Airlink International UAE
04.2019 - 10.2020
Logistics Supervisor
Airlink International UAE
05.2012 - 03.2019
Logistics Coordinator
Airlink International UAE
01.2008 - 04.2012
Customer Service Executive
Leaap International Private LTD
08.2006 - 11.2007
Master of International Business - Logistics Management
Bharathiar University
Bachelor of Commerce - Accounting
University of Calicut
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