Summary
Overview
Work History
Education
Skills
Interests
Timeline
Languages
Father's Name
Disclaimer
Personal Information
Father's Name
Disclaimer
Generic
LOKENDER KUMAR

LOKENDER KUMAR

QUALITY ASSURANCE & TECHNICAL MANAGER

Summary

Meticulous Quality Assurance Manager with 22 years of experience. Talented at performing detail-oriented inspections and training employees for excellent service. Accomplished at meeting long-term financial and quality goals.

Overview

22
22
years of professional experience
2003
2003
years of post-secondary education
2
2
Languages

Work History

Quality Assurance & Technical Manager

Apparels International Sourcing
04.2022 - Current
  • Conducted regular audits of production processes, utilizing statistical sampling methods to identify areas for improvement and maintain high-quality outputs.
  • Trained and mentored staff on quality control procedures, fostering a culture of accountability and continuous improvement within the team.
  • Collaborated with suppliers to establish quality benchmarks, ensuring materials met specifications before production commenced.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Recorded, analyzed, and distributed statistical information.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
  • Implemented new quality assurance and customer service standards.
  • Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
  • Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
  • Analyzed customer feedback to identify quality trends and areas for improvement.
  • Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
  • Mentored junior staff members, fostering a supportive environment and promoting professional development.
  • Conducted thorough risk assessments for each project phase, proactively addressing potential issues before they escalated into costly problems.
  • Prepared reports and schedules with accuracy.

Sr. Quality Auditor & Tech.

Taffles Exports Pvt. Ltd.
12.2015 - 03.2022
  • Conducted regular audits of production processes, utilizing statistical sampling methods to identify areas for improvement and maintain high-quality outputs.
  • Trained and mentored staff on quality control procedures, fostering a culture of accountability and continuous improvement within the team.
  • Collaborated with suppliers to establish quality benchmarks, ensuring materials met specifications before production commenced.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Recorded, analyzed, and distributed statistical information.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
  • Implemented new quality assurance and customer service standards.
  • Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
  • Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
  • Analyzed customer feedback to identify quality trends and areas for improvement.

Quality Assurance Manager

Vishesh Overseas Pvt. Ltd.
08.2013 - 11.2015
  • Conducted regular audits of production processes, utilizing statistical sampling methods to identify areas for improvement and maintain high-quality outputs.
  • Trained and mentored staff on quality control procedures, fostering a culture of accountability and continuous improvement within the team.
  • Collaborated with suppliers to establish quality benchmarks, ensuring materials met specifications before production commenced.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Recorded, analyzed, and distributed statistical information.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
  • Implemented new quality assurance and customer service standards.
  • Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
  • Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
  • Analyzed customer feedback to identify quality trends and areas for improvement.

Senior Q.A. & Technician

Montrose Knitwear India Pvt Ltd
06.2011 - 08.2013
  • Quality Control is my first priority. I must quality control cut to packed handles to checker & QC report daily.
  • Responsibility for the complete Quality Control in-house production along with concerned style running in that unit. My first work all the productivity came smoothly from line.
  • Regular inspection to quality work and get any defect in cut to packed process inform to MD and handle the problem with QA, Supervisor, or in-charge & self-control to quality immediate.
  • I handle the buyer fit stage to approved fit stage the complete file or particular style handle by me.
  • All the buyer and agency comments on initial inspection Q.A responsibility for take care in production.
  • I also check in properly those garments are packed as per buyer requirement and try to meet standard of our esteemed buyer. As per A.Q.L audit at level 2.5.
  • I also check pattern on size set & Initial stage for buyer comments & measurements.
  • I regularly forward quality report to MD of our company.
  • Responsible for fit sample and send P.P sample & T.O.P.
  • Maintained company SOP according to buyer & department.
  • Conducted monthly training program with checkers and supervisor for improvement in quality & production.

Senior Q.A. & Tech.

Shahi Export Pvt. Ltd.
09.2007 - 05.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Q.A. Executive

Magnolia Clothing Pvt. Ltd.
05.2003 - 09.2007
  • Collaborated with production teams to address quality issues and facilitate corrective actions promptly.
  • Developed and implemented quality control processes to identify defects and improve product consistency.
  • Conducted root cause analysis for identified defects, recommending corrective actions to prevent future occurrences.

Education

Bachelor of Arts - Political Science

P.G.D.A.V College Delhi University

H. S. C. - undefined

C.B.S.E Board

S. S. C. - undefined

C.B.S.E Board

One year Diploma - Apparel Manufacturing Technology

ATDC (The Apparel Training And Designing Centre)

One Year Certificate Course - Computer Applications of DTP Job Works MS- Office, PageMaker, Coral Draw & Photoshop

Skills

Strategic Planning

Interests

Reading Books
Traveling

Timeline

Quality Assurance & Technical Manager

Apparels International Sourcing
04.2022 - Current

Sr. Quality Auditor & Tech.

Taffles Exports Pvt. Ltd.
12.2015 - 03.2022

Quality Assurance Manager

Vishesh Overseas Pvt. Ltd.
08.2013 - 11.2015

Senior Q.A. & Technician

Montrose Knitwear India Pvt Ltd
06.2011 - 08.2013

Senior Q.A. & Tech.

Shahi Export Pvt. Ltd.
09.2007 - 05.2011

Q.A. Executive

Magnolia Clothing Pvt. Ltd.
05.2003 - 09.2007

H. S. C. - undefined

C.B.S.E Board

S. S. C. - undefined

C.B.S.E Board

One Year Certificate Course - Computer Applications of DTP Job Works MS- Office, PageMaker, Coral Draw & Photoshop

Bachelor of Arts - Political Science

P.G.D.A.V College Delhi University

One year Diploma - Apparel Manufacturing Technology

ATDC (The Apparel Training And Designing Centre)

Languages

Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Father's Name

Shri Rajender Kumar

Disclaimer

I hereby declare that the information given above is correct. I can produce certificates of all my qualifications, if required.

Personal Information

Date of Birth: 02/12/83

Father's Name

Shri Rajender Kumar

Disclaimer

I hereby declare that the information given above is correct. I can produce certificates of all my qualifications, if required.

LOKENDER KUMARQUALITY ASSURANCE & TECHNICAL MANAGER