LOKENDER KUMAR
QUALITY ASSURANCE & TECHNICAL MANAGER
Summary
Meticulous Quality Assurance Manager with 22 years of experience. Talented at performing detail-oriented inspections and training employees for excellent service. Accomplished at meeting long-term financial and quality goals.
Overview
22
22
years of professional experience
2003
2003
years of post-secondary education
2
2
Languages
Work History
Quality Assurance & Technical Manager
Apparels International Sourcing
04.2022 - Current
- Conducted regular audits of production processes, utilizing statistical sampling methods to identify areas for improvement and maintain high-quality outputs.
- Trained and mentored staff on quality control procedures, fostering a culture of accountability and continuous improvement within the team.
- Collaborated with suppliers to establish quality benchmarks, ensuring materials met specifications before production commenced.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Recorded, analyzed, and distributed statistical information.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Implemented new quality assurance and customer service standards.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
- Analyzed customer feedback to identify quality trends and areas for improvement.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Mentored junior staff members, fostering a supportive environment and promoting professional development.
- Conducted thorough risk assessments for each project phase, proactively addressing potential issues before they escalated into costly problems.
- Prepared reports and schedules with accuracy.
Sr. Quality Auditor & Tech.
Taffles Exports Pvt. Ltd.
12.2015 - 03.2022
- Conducted regular audits of production processes, utilizing statistical sampling methods to identify areas for improvement and maintain high-quality outputs.
- Trained and mentored staff on quality control procedures, fostering a culture of accountability and continuous improvement within the team.
- Collaborated with suppliers to establish quality benchmarks, ensuring materials met specifications before production commenced.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Recorded, analyzed, and distributed statistical information.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Implemented new quality assurance and customer service standards.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
- Analyzed customer feedback to identify quality trends and areas for improvement.
Quality Assurance Manager
Vishesh Overseas Pvt. Ltd.
08.2013 - 11.2015
- Conducted regular audits of production processes, utilizing statistical sampling methods to identify areas for improvement and maintain high-quality outputs.
- Trained and mentored staff on quality control procedures, fostering a culture of accountability and continuous improvement within the team.
- Collaborated with suppliers to establish quality benchmarks, ensuring materials met specifications before production commenced.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Recorded, analyzed, and distributed statistical information.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Implemented new quality assurance and customer service standards.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
- Analyzed customer feedback to identify quality trends and areas for improvement.
Senior Q.A. & Technician
Montrose Knitwear India Pvt Ltd
06.2011 - 08.2013
- Quality Control is my first priority. I must quality control cut to packed handles to checker & QC report daily.
- Responsibility for the complete Quality Control in-house production along with concerned style running in that unit. My first work all the productivity came smoothly from line.
- Regular inspection to quality work and get any defect in cut to packed process inform to MD and handle the problem with QA, Supervisor, or in-charge & self-control to quality immediate.
- I handle the buyer fit stage to approved fit stage the complete file or particular style handle by me.
- All the buyer and agency comments on initial inspection Q.A responsibility for take care in production.
- I also check in properly those garments are packed as per buyer requirement and try to meet standard of our esteemed buyer. As per A.Q.L audit at level 2.5.
- I also check pattern on size set & Initial stage for buyer comments & measurements.
- I regularly forward quality report to MD of our company.
- Responsible for fit sample and send P.P sample & T.O.P.
- Maintained company SOP according to buyer & department.
- Conducted monthly training program with checkers and supervisor for improvement in quality & production.
Senior Q.A. & Tech.
Shahi Export Pvt. Ltd.
09.2007 - 05.2011
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Q.A. Executive
Magnolia Clothing Pvt. Ltd.
05.2003 - 09.2007
- Collaborated with production teams to address quality issues and facilitate corrective actions promptly.
- Developed and implemented quality control processes to identify defects and improve product consistency.
- Conducted root cause analysis for identified defects, recommending corrective actions to prevent future occurrences.
Education
Bachelor of Arts - Political Science
P.G.D.A.V College Delhi University
H. S. C. - undefined
C.B.S.E Board
S. S. C. - undefined
C.B.S.E Board
One year Diploma - Apparel Manufacturing Technology
ATDC (The Apparel Training And Designing Centre)
One Year Certificate Course - Computer Applications of DTP Job Works MS- Office, PageMaker, Coral Draw & Photoshop
Skills
Strategic Planning
Team Motivation & Performance
Product Knowledge
Reporting
Team Management
Process automation
Problem-solving abilities
Multitasking
Time management
Goal setting
Interests
Reading Books
Traveling
Timeline
Quality Assurance & Technical Manager
Apparels International Sourcing
04.2022 - Current
Sr. Quality Auditor & Tech.
Taffles Exports Pvt. Ltd.
12.2015 - 03.2022
Quality Assurance Manager
Vishesh Overseas Pvt. Ltd.
08.2013 - 11.2015
Senior Q.A. & Technician
Montrose Knitwear India Pvt Ltd
06.2011 - 08.2013
Senior Q.A. & Tech.
Shahi Export Pvt. Ltd.
09.2007 - 05.2011
Q.A. Executive
Magnolia Clothing Pvt. Ltd.
05.2003 - 09.2007
H. S. C. - undefined
C.B.S.E Board
S. S. C. - undefined
C.B.S.E Board
One Year Certificate Course - Computer Applications of DTP Job Works MS- Office, PageMaker, Coral Draw & Photoshop
Bachelor of Arts - Political Science
P.G.D.A.V College Delhi University
One year Diploma - Apparel Manufacturing Technology
ATDC (The Apparel Training And Designing Centre)
Languages
Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Father's Name
Shri Rajender Kumar
Disclaimer
I hereby declare that the information given above is correct. I can produce certificates of all my qualifications, if required.
Personal Information
Date of Birth: 02/12/83
Father's Name
Shri Rajender Kumar
Disclaimer
I hereby declare that the information given above is correct. I can produce certificates of all my qualifications, if required.