Summary
Overview
Work History
Education
Skills
Additionalinformation - Language
Summary
Skills
Personal Information
Certification
Timeline
Generic
LOKESH K

LOKESH K

Bengaluru

Summary

Versatile Supply chain management Professional with Career Success of around Years in supply Chain, Logistics, Warehouse domains in Fulfillment Center, Looking for a SCM best Role in E- commerce Sector, SAP MM, P2P Process, B2B operation. Operational process ows, Process update procedure, Online Store management, Grocery Store operations. Online training experience, Team management. Communication skill.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Manager

Printo Document Services Pvt Ltd
05.2023 - Current
  • Provide all printing solutions for corporate industry & Small industries
  • Mail & Calls handling
  • Managing team of 6 to 7 employees
  • Prepares duty Roaster
  • Guiding grooming standard for employees
  • Managing the end-to-end store / Store operations
  • Inventory management
  • Making sure that Customer orders are Processed and delivered on time
  • Performing RCA for Customer Feedback
  • Prepares Hourly sale report & Daily sales report
  • Meeting Customer to generate quote for requirements
  • Achieving monthly target with 95%
  • Planning for next months sales target.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.

Assistant Store Manager - Operations

Dunzo, Hypersquare Pvt Ltd
05.2021 - 05.2023
  • 19 minutes delivery of grocery & F&V category
  • Carried out day-day-day duties accurately and efficiently
  • Managed team of 25-30 employees, overseeing hiring, training, and professional growth of employees
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Managing the end-to-end store/warehouse operations( Inbound, Inventory & Outbound) making sure that customer orders are processed and deliver the best
  • Performing RCA and straitening mitigation Plan Ensuring Inventory Hygiene & losses RECO with necessary documents & data
  • Daily reports of store to higher management
  • Profit & Losses allies of the store
  • Perform cost analysis and set appropriate benchmarks
  • Manage every aspect of the supply chain and notify the senior management team of any possible obstacles to ideal efficiency
  • Create policies and procedures for risk management and mitigation
  • PR & PO creation at Shop tree
  • GRN & Invoice Handling for Documentation
  • Last mile operations
  • Inventory Management
  • FIFO, LIFO.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Sale Executive

Innov Source Service Pvt Ltd
01.2020 - 05.2021
  • Credit cards Activation Process
  • Closing Sales Target day to Day operation
  • Increased sales by an average of $[x] per day
  • Established personal connections with customers, exceeding customer service expectations
  • Built rapport with clients by providing quality customer service and problem solving
  • Communicated with customer support for clarity on questions that were not answered in the online FAQs.

Education

Bachelor of commerce -

KLE's Nijalingappa College
Bengaluru
07.2024

H.E.B.A -

Ramana Shree Udaya Pre-University College
Bengaluru
04.2018

Skills

  • Decision-Making
  • Employee Training
  • Workplace Safety
  • Punctual and Reliable
  • Handling Customer Complaints
  • Relationship Building
  • Team Development
  • Quality Assurance
  • Inventory Control
  • Problem-Solving
  • Computer Skills
  • Inventory Management

Additionalinformation - Language

Kannada, English, Hindi, Tamil, Telugu

Summary

  • Printo Document Services Pvt Ltd, Bangalore, Karnataka, Shift Manager, Retail Store provide all printing solutions for corporate industry & Small industries Managing team of 6 to 7 employees. Prepares duty Roaster Guiding grooming standard for employees Managing the end-to-end store / Store operations Inventory management Making sure that Customer orders are Processed and delivered on time Performing RCA for Customer Feedback Prepares Hourly sale report & Daily sales report Meeting Customer to generate quote for requirements. Achieving monthly target with 95%. Planning for next months sales target., 05/01/23, Present
  • Dunzo, Hypersquare Pvt Ltd, Bangalore, Karnataka, Assistant Store Manager - Operations, Its a 19 minutes delivery of grocery & F&V category Carried out day-day-day duties accurately and eciently. Managed team of 25-30 employees, overseeing hiring, training, and professional growth of employees. Delivered exceptional level of service to each customer by listening to concerns and answering questions. Managing the end-to-end store/warehouse operations( Inbound, Inventory & Outbound) making sure that customer orders areprocessed and deliver the best. Performing RCA and straitening mitigation Plan Ensuring Inventory Hygiene & losses Reco with necessary documents & dataDaily reports of the store to higher management. Prot & Losses alliges of the store.Perform cost analysis and set appropriate benchmarks. Manage every aspect of the supply chain and notify the senior management team of any possible obstacles to ideal eciency. Create policies and procedures for risk management and mitigation. PR & PO creation at Shoptree. GRN & Invoice Handling for Documention. Lastmile operations.I nventory Managment. FIFO, LIFO., 05/01/21, 05/01/23
  • Innov Source Service Pvt Ltd, Bangalore, Karnataka, Sale executive, Credit cards Activation Prcosess.Closing Sales Traget day to Day operation. Increased sales by an average of $[x] per day. Established personal connections with customers, exceeding customer service expectations Built rapport with clients by providing quality customer service and problem solving Communicated with customer support for clarity on questions that were not answered in the online FAQs, 01/01/20, 05/01/21

Skills

Male, Indian, Single

Personal Information

Date of Birth: 05/14/99

Certification

  • ATTENDED RAPPORT BUILDING WORKSHOP DONE BY "MUKHAND RAGHAVAN" [Shift manager, [Printo] - [Timeframe]

Timeline

Shift Manager

Printo Document Services Pvt Ltd
05.2023 - Current

Assistant Store Manager - Operations

Dunzo, Hypersquare Pvt Ltd
05.2021 - 05.2023

Sale Executive

Innov Source Service Pvt Ltd
01.2020 - 05.2021

Bachelor of commerce -

KLE's Nijalingappa College

H.E.B.A -

Ramana Shree Udaya Pre-University College
LOKESH K