Highly skilled and results-oriented professional with solid academic preparation and extensive experience on E-Discovery platforms. Over 4 years of experience in data breach document review within the legal industry. Known for competent troubleshooting, evaluating and managing complex obstacles, and improving customer satisfaction. Demonstrates a strong ability to resolve problems effectively and efficiently.
• Functioned as a subject matter expert in Data Breach Analysis, overseeing the review and management of protected data for clients in the US jurisdiction.
• Conducted reviews of diverse data privacy policies and laws, including HIPAA, GDPR, and FERPA.
• Provided support to the team by addressing queries and troubleshooting challenges related to PII, PHI, FERPA, and GDPR data.
• Acted as a liaison between the review team and the manual extraction team (50+ data) to facilitate effective communication and coordination.
• Demonstrated a comprehensive understanding of the E-Discovery platform, particularly in utilizing Relativity.
• Served as a senior reviewer, overseeing teams ranging from 20-30 members across multiple projects.
• Collaborated with Project Managers on working strategies and generating various reports tailored to project requirements.
• Displayed proficient skills in MS Office tools, including Excel, Word, Power Query, and Power BI.
• Possessed substantial knowledge of relational database management systems (RDBMS), specifically MS SQL.
• Maintained meticulous records of individual and group contributions within the team.
• Worked on data acquisition and data cleaning using different data mining tools to gather information on client requirements.
• Analyzed security breaches in data to identify root causes and provided recommendations for improvement.
• Conducted quality control (QC) to verify that project quality standards were met in accordance with customer specifications.
• Investigated, analyzed, and suggested project enhancements outside of the primary mission, such as review processes, information governance, and data mapping.
• Communicated effectively with direct management, team members, internal and external stakeholders.
• Trained new team members on processes such as DBA reviews and project requirements.
• Managed timelines and ensured project deliverables were met.
Advanced Excel
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Https://codebasics.io/certificate/CB-50-231666