Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Technical Support Engineer
Itilite Technologies Pvt Ltd (SaaS)
01.2022 - Current
Conducted thorough testing of software releases
Utilized tools like Postman, Greylogs, Redash for data visualization
Provided expert technical support and resolved complex issues
Collaborated with cross-functional teams for product improvement
Developed training materials and maintained the company's knowledge base.
Documented faults and bugs for referral to development staff for use in updates.
Met with team personnel to share details of discovered issues and recurrent custom complaints.
Tested new software and hardware prior to deployment.
Monitored system performance to identify potential issues.
Digital Marketing Executive & Web Developer
Intent Amplify, Pune
04.2021 - 12.2021
Managed daily social media activities
Designed web pages with database integration
Worked on affiliate and digital marketing.
UI/UX Developer
Pangea Global Services
05.2020 - 12.2020
Designed web pages as per client requirements.
Improved and expanded project platforms using JavaScript to develop rich User Interfaces.
Drove UI requirements through to implementation, complete with accurate sizing estimates and task breakdowns.
Worked closely with UX and product teams to define visual and functional requirements.
Education
Bachelor's Degree - Computer Engineering
Godavari College of Engineering
Jalgaon, Maharashtra
08-2019
Skills
Python
MySQL
Java
C
C
PHP
MongoDB
API integration
Troubleshooting
Strong problem-solving skills
Excellent communication
Cricket, Video games, Travelling
I enjoy playing cricket as a fantastic outdoor activity that supports physical fitness.
I also like playing video games, as they present challenges that boost my problem-solving skills.
Additionally, I love traveling, as it helps me connect with new people and explore diverse cultures.
Languages
Marathi
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Technical Support Engineer
Itilite Technologies Pvt Ltd (SaaS)
01.2022 - Current
Digital Marketing Executive & Web Developer
Intent Amplify, Pune
04.2021 - 12.2021
UI/UX Developer
Pangea Global Services
05.2020 - 12.2020
Bachelor's Degree - Computer Engineering
Godavari College of Engineering
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Dinesh TDinesh T
Manager – Sr IT Support Engineer at ITILITE Technologies Pvt. Ltd.Manager – Sr IT Support Engineer at ITILITE Technologies Pvt. Ltd.