Lokesh Panchal
Mumbai
Summary
Dynamic leader with a proven track record at Paisabazaar Marketing and Consulting Pvt Ltd, excelling in team handling and Excel data analysis expertise. Awarded for outstanding performance and adept at fostering client relationships, I've driven teams towards operational excellence and new business acquisition, embodying teamwork and strategic financial insights.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Paisabazaar Marketing and consulting Pvt Ltd
Mumbai
2023.05 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Recruited and trained new employees to meet job requirements.
Senior Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgaon
2022.05 - 2023.04
- Implemented new business workflows.
- Fostered strong connections with potential collaborators.
- Enhanced functionality of digital platforms to modernize business finance.
- Developed training programs for new team members.
Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgaon
2019.04 - 2022.04
- Successfully managed multiple teams of 30-35 telesales experts
- Providing mentorship and efficiency for the organization
- Ensuring quality work and discipline
- Maintaining relationships with customers for existing customer retention by resolving critical issues related to customer service
- Awarded three times Star Team of the Month & two times Star Team of The Quarter
Sr Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgaon
2018.11 - 2019.03
- Maintaining Operational MIS for Clients as well as for the processes within the organization
- Coordinating integration with various support functions viz
- Quality, training, technology, and compliance
- Additional responsibility- testing new products and giving training to the teams for developing new business units in the organization
Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
Gurgoan
2016.05 - 2018.10
- Outbound telesales of unsecured lending in Personal Loan
- Got the 'RISING STAR' award Aug-2016, five times Outstanding Performance Award 2016-18
Education
Web Development
Naresh IT Institute
Hyderabad2015-02
Bachelor of Science -
SHIRDARY UNIVERSITY
Pilani, Rajasthan, India01.2014
12th -
ART SCIENCE AND COMMERCE JUNIOR COLLEGE
Nagpur, Maharashtra01.2011
10th -
MDN Sr Sec School
Jhajjar, Haryana01.2009
Skills
- Microsoft Office Proficiency
- Excel Data Analysis Expertise
- New Business Acquisition
- Brand management
- Team handling
- Teamwork
- Client Relationship Management
- Comprehensive Understanding of Finance
Roles And Responsibilities
- Manpower planning
- Recruitment & Selection
- Talent Management
- Vendor Management
- Employee Engagement
- Business Strategy
Certification
- HTML & PHP3
- JAVA
Hobbies and Interests
- Financial Education
- Learning New Skills
Languages
- Hindi
- Punjabi
- English
- Haryanvi
- Marathi
Personal Information
- Date of Birth: 01/21/94
- Marital Status: Single
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Timeline
Assistant Manager
Paisabazaar Marketing and consulting Pvt Ltd
2023.05 - Current
Senior Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
2022.05 - 2023.04
Team Coach
Paisabazaar Marketing and Consulting Pvt Ltd
2019.04 - 2022.04
Sr Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
2018.11 - 2019.03
Associate Sales Consultant
Paisabazaar Marketing and Consulting Pvt Ltd
2016.05 - 2018.10
Web Development
Naresh IT Institute
Bachelor of Science -
SHIRDARY UNIVERSITY
12th -
ART SCIENCE AND COMMERCE JUNIOR COLLEGE
10th -
MDN Sr Sec School