Lokesh Sasubilli

Bank Of Baroda

06.2014 - Current

Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Leveraged data and analytics to make informed decisions and drive business improvements.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Defined clear targets and objectives and communicated to other team members.
Managed senior-level personnel working in marketing and sales capacities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Joined as an officer, initially performed operational services in various bank branches and later on went to credit department.
worked as a branch manager from June 2021 to June 2023. During this period learnt how to manage branch and staff effectively.
Since june 2023 to till now working as a fraud monitoring officer in Baroda Corporate Centre, Mumbai.

Summary