LOKESH SG
Lead Business Analyst
Bengaluru,KA
Summary
Having accumulated 14 years of industry experience, I have effectively collaborated with stakeholders and worked across multiple lines of business to accomplish overarching business goals. Throughout my career, I consistently exhibited a successful history in business analysis within dynamic corporate settings, highlighting exceptional analytical and problem-solving skills. My proficiency lies in comprehending intricate business requirements and converting them into practical strategies that enhance performance. Currently, I aim to utilize these adaptable skills in a different domain to propel innovative solutions and operational enhancements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Business Analyst
Oracle India Pvt Ltd
09.2018 - Current
- Responsible for Handling Customer refunds and misdirect payments
- Providing the payment solutions
- Support Pass through payments collections
- Application of cash
- Engaging with Financing institutions (Leasing banks)
- Working with Funding and Credit risk analysis team
- Co-ordinations with AVP's of Leasing banks
- Reconciliation of payments
- Amending the financial contracts
- Working with Financial controllers on any reconciliation issues.
- Working with Legal teams on Terminations
Senior Analyst
Oracle India Pvt Ltd
10.2016 - 08.2018
- Team that work towards identifying and resolving any potential impact to the production or revenue leakage in the business via reports, finance controls and the Auto incident
- Reviewing the Finance control alerts triggered due to system (SPM) issue
- Responsible for prepare RCA's based on the business analysis done and provide process recommendations to Global process owner & Project managers
- Responsible for create use cases and recommend solutions
- Verifying the UAT cases
- Worked on the Billing hold report which has potential revenue impact for Oracle and work with different LOB's to remove the billing holds
- As part of Accruals team working on various reports which are provided by Global Revenue Accounting Team
- Managed 3 different Accruals (Revenue Impact) projects
- Prepare the Metrics, trend and RCA's for these projects and present it to Top Management from various LOB's on a weekly Accruals calls
Order Management Specialist
Convergys India Pvt Ltd
12.2013 - 09.2016
- Client- Avaya
- Responsible for validating the booking documents like Purchase orders, Quotation
- Responsible for post booking change request from ROM/PM/Sales/BMO
- Supporting Product line managers to issue the Delivery notes
- Supporting the Finance team by providing the supporting documents to recognize revenue
Senior Process Associate
Hewlett-Packard India Pvt Ltd
03.2010 - 06.2013
- Handling Returns and Act primarily as an interface between business and channel partners
- Updating of trackers (IE, TAT tracker, and KPI, etc.) required for the smooth running of the operations on a daily or monthly basis
- Doing Quality Check on a daily basis
- Ability to suggest addition/modification of the process to Production Leads
- Training new Joiners in the Team- Subject Matter expert
- Review CAPA with the help of Production Lead and identify proper corrective and preventive actions and ensure that the errors are not repeated
Education
PGDBA - Finance
Symbiosis University
Bachelor of Business management (BBM) - undefined
Kuvempu University
Shimoga, KarnatakaSkills
Business analysis
Certification
RPA Business Analyst, UIPath
Personal Information
Date of Birth: 05/01/88
Vernaculars Known
- English
- Kannada
- Hindi
- Tulu
Timeline
Lead Business Analyst
Oracle India Pvt Ltd
09.2018 - Current
Senior Analyst
Oracle India Pvt Ltd
10.2016 - 08.2018
Order Management Specialist
Convergys India Pvt Ltd
12.2013 - 09.2016
Senior Process Associate
Hewlett-Packard India Pvt Ltd
03.2010 - 06.2013
Bachelor of Business management (BBM) - undefined
Kuvempu University
PGDBA - Finance
Symbiosis University
Similar Profiles
S Vivek RajuS Vivek Raju
Business Analyst at Oracle India Pvt Ltd Through Adecco India Pvt LtdBusiness Analyst at Oracle India Pvt Ltd Through Adecco India Pvt Ltd
Hariharan N Hariharan N null
Accountant at Hiregenics India LLP (Oracle India PVT LTD)Accountant at Hiregenics India LLP (Oracle India PVT LTD)
CHARAN KUMARCHARAN KUMAR
Hyperion Consultant at Oracle India Pvt LtdHyperion Consultant at Oracle India Pvt Ltd