Lokesh Sharma
Product Manager - Business Accounts
Gurugram
Summary
A dynamic, achievement-oriented banking professional with more than 20 years of experience in Product Management, VRM Channel process Setup and Management, CMS Sales, Bank Branch Management, TFX Business Relationship Management, Team Handling and Training Experience. Professionally aggressive in pursuit of company goals and delivering impressive bottom-line impact. Demonstrated capabilities in implementing best banking practices in conformance to global standards, Undertaken branch/Unit audits and reconciliation.
Overview
21
21
years of professional experience
1
1
Certification
2
2
Languages
Work History
Vice President) Product Manager – Business Accounts
INDUSIND BANK LTD.
09.2022 - Current
- Chief Task Handled:
- Project Delivered – Bank Level LG -LC Model, E45- Welcome Calling Journey for NTB CA Customers, Beyond Banking Solutions – Partnership & Alliance Management for B2B offers Business Customers, Process Setup of VRM Channel for Current Account / POS / TFX / Business Banking (Starting from preparation of use case, SOP, BRD, IT – Infra Management, Dialler Management, JDs & Goal Sheet Preparation, MIS Management)
- Current Account Product Life Cycle Management
- Train, Motivate and guide the VRM Team, Retail Branch Team, Affluent Team, Business Banking Team on Current Account Product / Digital Banking Product to achieve sales objectives of the organization.
- Managing Bank Level Promotional Campaigns Activities for Customers and Employees.
- Managing the Product Guideline and Identifying opportunities to improve Bank Policies, Procedures and Compliance Requirement.
Vice President < Assistant Vice President < Senior Manager < Manager
YES BANK LTD.
02.2014 - 09.2022
- March 2021 to Sept 2022: Unit Manager – Virtual Relationship Team (Current Account / YFB Book)
- July 2018 to Feb 2021: Product Sales Manager CMS/Digital/Fin-tech Products (Region -Rajasthan)
- Dec 2017 to June 2018: Cluster Sales Leader-Business (Udaipur Cluster)
- Aug 2016 to Nov 2017: Branch Manager (Rajsamand)
- Feb 2014 to July 2016: Yes First Business Relationship Leader (Udaipur)
- Chief Task Handled:
- Handled 5 Team Leaders and 54 VRM as Unit Manager for Current Account / Yes First Business VRM Team based out Mumbai.
- Train, Motivate and guide the Retail Branch Team, Business Banking Team, and Rural Branch Banking teams on Customised CMS Products/ Digital Banking Products to achieve sales objectives of the organization.
- Team Handling as Branch Manager, Cluster Sales Leader (CA) for South Rajasthan Region.
- Identify and Develop new streams for revenue growth of branch by TFX, TPP and Interest Income
- Responsible for sourcing through sales team of EXIM and High Value Current Accounts.
- Organising various sales promotional activities like events/campaigns etc. for enhancing market awareness.
- Managing the banking operations, KYC norms and identifying opportunities to improve productivity, efficiency and ensuring banks policies, procedures & compliance requirements are complied with guidelines.
Relationship Manager (Elite Trade & Relationship Group) - Forex & Trade
ICICI BANK LTD.
09.2012 - 02.2014
- Chief Task Handled:
- Accountable for monitoring the overall “Trade Branches” operations & managing profit centre operations with profitability excellence.
- Identify and Develop new streams for revenue growth for branches by Forex & Trade Services, Factorings Services, Pre-Shipment & Post Shipment Advances, Payment & Collection Management Services, Hedging of Currency Services, Buyers Credit, Letter of Credit Opening, Advising, Confirming and Negotiation/ Discounting.
- Portfolio handling of over 400 TFX+ customers to meet Revenue Targets.
- Conducting product presentations & promotional activities for market development & Service Visibility.
- Performed as a one-point Relationship Manager for all the concerned customers.
Branch Sales Manager (Ajmer, Rajsamand) Assistant Manager
KOTAK MAHINDRA BANK LTD.
08.2007 - 10.2012
- Chief Task Handled:
- Sales Team Handling.
- Train, Motivate and guide the team to achieve sales objectives (CASA/TPP) of the organization.
- Responsible for Generation of Revenues through sales team of Current Accounts/ Savings Account and Third Party Products like Insurance, Mutual Funds, Online Trading, Demat Account etc
- Organising various sales promotional activities like events/campaigns etc. for enhancing market awareness.
- Cost efficiency through process number of customers sourced for CASA from amongst Individuals, Small business, Trusts, Associates, Societies, Corporate.
- Managing the sales and marketing operations for liability products/services.
- Handled Acquisition Manager and Relationship officer profile also for Trade & High Value Current Account for Udaipur Branch
Sales Development Manager (Udaipur & Rajsamand)
HDFC Standard Life Insurance Co.Ltd.
07.2006 - 08.2007
- Winner of Top Performer Award & Foreign Tour
- Chief Task Handled:
- Recruit, train, mentor, motivate and guide the team to achieve sales objectives of the organization and grow up the value chain.
- Organising various sales promotional activities like events/campaigns etc for enhancing market awareness.
- Identifying energetic & reliable Financial Consultants for achieving market expansion.
- Driving business growth through identification & development of untapped market
- Formulating and implementing various selling strategies as per changing market trends.
- Managing the Sales and Marketing operations for insurance products/services.
Team Leader – Business Banking (Udaipur- Rajsamand)
IDBI BANK LTD.
07.2004 - 06.2006
- Winner of Top Team Award for TPP Selling
- Chief Task Handled:
- Team Handling.
- Train, Motivate and guide the team to achieve sales objectives (CASA/TPP) of the organization.
- Organising various sales promotional activities like events/campaigns etc. for enhancing market awareness.
- Cost efficiency through process number of customers sourced for CASA from amongst Individuals, Small business, Trusts, Associates, Societies, Corporates.
- Managing the sales and marketing operations for liability products/services.
Education
Post Graduate Diploma - International Business
M.L.S. University
Udaipur, Rajasthan01.2004
B.com - undefined
M.L.S. University
Udaipur, Rajasthan01.2002
Skills
Product Management/ Product Training/ Sales Planning / Forecasting/ implementation
Certification
FINTECH and THE TRANSFORMATION IN FINANCIAL SERVICES BY COURSERA
Timeline
Vice President) Product Manager – Business Accounts
INDUSIND BANK LTD.
09.2022 - Current
Vice President < Assistant Vice President < Senior Manager < Manager
YES BANK LTD.
02.2014 - 09.2022
Relationship Manager (Elite Trade & Relationship Group) - Forex & Trade
ICICI BANK LTD.
09.2012 - 02.2014
Branch Sales Manager (Ajmer, Rajsamand) Assistant Manager
KOTAK MAHINDRA BANK LTD.
08.2007 - 10.2012
Sales Development Manager (Udaipur & Rajsamand)
HDFC Standard Life Insurance Co.Ltd.
07.2006 - 08.2007
Team Leader – Business Banking (Udaipur- Rajsamand)
IDBI BANK LTD.
07.2004 - 06.2006
B.com - undefined
M.L.S. University
Post Graduate Diploma - International Business
M.L.S. University
COMPUTER LITERACY
Expert knowledge of MS- Office, BI and well conversant with Internet & AI Tools
Hobbies
Jungle Safari