Skilled Solution Architect with a track record of 12 years in managing customer relationships and providing implementation support. Proficient in optimizing database performance and upgrades to drive ongoing efficiency and corporate goal attainment. Expertise includes crafting FRS and Integration Specification documentation for Telecom Online Charging System/IN system, Roaming VAS, Campaign, Fraud Management, as well as installing, commissioning, and implementing Linux-based Hadoop and AI-ML driven Fraud Analytics solutions.
Delivered successful projects during six-month on-site stints in Nigeria (Lagos) and Thailand (Bangkok) involving system upgrades, expansion, customization, and testing. Managed CAP/Diameter protocols and nonfunctional FRS such as backup, GDR, and VCS. Led eight-month on-site engagement in Senegal (Dakar) for Convergent Billing system installation, configuration, documentation, and testing. Contributed to a two-year on-site tenure in Turkey (Istanbul) as Technical Team Lead, overseeing end-to-end project delivery from hardware installation to migration readiness of Customized Charging System/IN. Also, supervised a three-month on-site TI OCS project in Rome, Italy, focusing on deploying Charging systems in virtualized environments.
Worked extensively on Roaming-based VAS services, Fraud analytics, and action systems, utilizing both Hadoop and Oracle-based Fraud management solutions. Proficient in telecom services, including Tariff Quality and Tariff Validation. Adept in technical writing, producing Functional Specifications, Mapping documents, NFR Test cases, and Low-level designs. Well-versed in product customization (Tariff configuration) and known for strong interpersonal skills and a collaborative approach to team dynamics. A quick learner who thrives in adapting to new challenges and is dedicated to project success.
Projects:
Projects:
Projects:
Projects:
Client communication