LOKESH BABU KARASALA
Assistant Manager
Hyderabad
Summary
To be associated with a professional organization to accept challenges and utilize educational, analytical and communication skills to gain experience more meaningfully and work towards reaching mutual goals.
Executive Summary: A competent Finance professional with 11 years of experience in People Management, Transition Management, Wealth Management Operations, Derivatives operations, Transfer agency, Settlements & GL reconciliation. Have expertise in solving critical scenarios and handling phone calls from on-shore, Branches and Clients. Adapting and testing new tools and technologies. Ability to analyze query requirements and understanding the scenario, researching in all client related database based on the query and closing the query as per company SLA (service level agreement).
Achievements:
- Secured Executive Leadership award in MassMutual.
- Awarded as a Best Team for Q4 2022 in MassMutual.
- Awarded as a GEM (Going Extra Mile) for Q4 in MassMutual.
- Awarded twice as a BEST TEAM LEAD in State Street HCL.
- Awarded with Lean basic six sigma bronze certification for giving process improvement ideas for 3 FTE work in Cognizant-2017.
- Secured SPOT LIGHT award in 2016 best productivity and quality in Cognizant.
- Secured OPEL quarterly award for Q2-2015 best productivity and quality in Cognizant.
- Secured UNICORN half year award for 2015 best productivity and quality in Cognizant.
- Achieved STAR OF THE MONTH awards in DST Worldwide Services.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
8
8
Transitions in 4 Companies
2
2
Languages
Work History
Assistant Manager
Massmutual India - Global Capability Center
Hyderabad
06.2022 - Current
- Roles and Responsibilities: End to End Transition Management in the form of initiating pre-discussions with Home office team to understand the FTE requirements.
- Initiation and participation of hiring process at GCC, Onboarding, completing NRF Requirements as per FINRA.
- Tracking of Campus to Corporate and Domain related trainings.
- Preparing Business Training plans, GP Runbook, Training Materials, Process maps, Procedure documents, QA checklists.
- Ensuring all the required systems are available for transition.
- Completed 5 phases of transitions in the span of one year.
- Tracking of Guided Production and initiating Go-No Go calls for respective Transition.
- Perform Development plans, Quarterly Check-ins and performance discussion with team.
- Initiated Ideations/Best practices to save time, FTE and improve Quality.
- Supervised day-to-day New Business operations to meet performance, quality and service expectations.
- Publishing MIS reports to Management on day to day basis to ensure TAT, AHT and Accuracies are well maintained.
- Launched quality assurance practices for each phase of development.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive Home office relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Deputy Manager
State street HCL services
Vijayawada
01.2018 - 06.2022
- Team size: 40
- About project:
- Derivative Operations is responsible for accurately posting derivative shares into the State street accounting system, including Future, Options, Swaps, margins, commission, interest and FX. This project includes resolving trade related issues through interaction with accounting and client service groups in North America and Europe
- Applications: DWS (Derivative work station), D-HUB, MCH (Multi currency horizon), IMT (Inquiry management tool), Instruct light, secured transport, Bloomberg OR MDS (Market data services)
- Roles and Responsibilities: People management with 40 staff along with 3 leads that includes goal settings, performance appraisal, one to one meetings, team meetings, leave approval, attendance management, meeting
- KPI, error reduction/disputes, cross trainings, handling attrition and backup creation
- Preparing consolidated data for every month volumes processed by all the associates in the team for Monthly Governance call with onshore management and also prepares charts in order to analyze previous and current month volume
- Preparing on IR (Incident report), finalizing ATPR’s Governance decks and R&R PPT preparations
- Taking team meetings for addressing key issues and resolutions in BAU
- Taking one on one meeting on performance evaluation and proving feedback to each team member
- Preparing daily workloads for staff & coordinating the daily allocation of work based on the leaves
- Preparing daily/weekly/Monthly NAV as per client requirement and escalating it to respective processing teams in case of any impact
- Taking necessary action in case of trade failure beyond stipulated time period bases on NAV (Net
- Asset Value)
- Calculation of management and performance fee to various client and applying to respective funds
- Working on CAT (Capacity analysis tool) for calculates how many FTE required and calculating SUT’s (Standard Unit Time)
- Introduce and contribute new ideas (Robotics chances)/procedures to further streamline the operational process
- Preparing or reviewing SOP documents and process flow charts
- Motivating the team to achieve high standards and KPI (Key Performance Indicator) targets
- Processing and reconciling all derivative trades into investment accounting systems (DWS/HUB/MCH) accurately and timely as per the fund specifications and deadlines
- This includes processing of futures, options, margins, collateral, commissions, interests and FX into accounting
- Reconciling daily futures margin- calculation to the total position by contract type and unrealized gain/loss to the broker statement or faxed/transmitted instructions for specified funds
- Processing manual accounting entries to MCH for cash collateral and margin movements daily
- Working IMT logs to resolve all matters concerning derivative related money movements and accounting questions
- Completing Derivatives month-end operations and reconciliations as per CM/PM books closing status
- Month end books opening and closing as per the client ops approval to make corrections in prior month trades for all the required funds
- Knowledge of downstream effects and economic impact of the different types of derivatives
- Involving and allocating in the take on of new business and modeling for new on boarding funds.
Process Specialist
Cognizant Technology Services India Private Ltd
Hyderabad
10.2014 - 01.2018
- About the project: RMA / BSA (Resource management Account /Business service account) account under the Wealth Management Americas It provides the flexibility to the UBS clients to perform investment, cash management and Financing activities in one place Clients can manage all the assets with greater efficiency and control.
- Applications: UBS Page center, UBS Key link, UBS bank settlement excel formats, Consult works, GL pages, Service works, Wells Fargo card payments app, TSYS (Total system)
- Roles and Responsibilities: Working for RMA operations and settlements under the banking operations wing in Wealth management America’s
- Performing daily EFT settlement to reconcile all the EFT (Electronic fund transfer) transactions made by clients between the UBS and Wells Forgo bank and processing Wire, running journals
- Debit and GL recon: Reconcile all the GL’s related to RMA/BSA accounts by using the operational data base of T-1
- Calculating all open and close items in each GL and updating the open items in recon tracker
- Researching on open items and reaching out to the respective departments and clearing bank to make the open items close in 4 business days
- Performing all banking activities like placing a stop on lost/stolen checks, issuing new checks with new checking account number, check amount corrections, check number corrections and payee name corrections in client activity(statement) page
- Working on fraud check service work cases and making correct decisions to protect the clients from future frauds
- EFT investigation: Understanding and investigating the EFT transfers and services as per the client request by using all UBS data bases like Cognos, yellow box and EFT/Bill pay system
- Researching and making correct decisions on the risk checks presented in RMB5 (RUMBA) system (risk system)
- Need to contact the branches in all exception scenarios
- Tacking feedback and guidance through monthly 1-1s from the management and working as per the requirements
- Ensuring all emails (common & personal mailbox) are read, understood and tacking action appropriately
- Additional Responsibilities:
- Reviewing the daily production issues and providing supervisory sign off on critical tasks
- Preparing daily workloads for staff & coordinating the daily allocation of work based on the leaves
- Preparing training plans and conducting cross training sessions to juniors and new staff
- Providing process improvement ideas and improving Robotics chances
- Working on CAT (Capacity analysis tool) for calculates how many FTE required
- Calculating SUT’s (Standard Unit Time)
- Preparing and reviewing SOP (Standard Operating Procedure) documents on every new rule/updates/amendments
- Working on RCA (Root cross analysis) report on a monthly basis and tacking the sign off from the management.
Senior Process Associate
DST Worldwide Services India Private Ltd
Hyderabad
04.2009 - 10.2014
- About the project: DST Worldwide services provides solutions for share owner record keeping and distribution support for U.S and international asset management companies, as well as investment management, asset servicing and asset gathering solutions offered to global investment managers and fund accountants
- Applications: TA 2000, Smart desk (SD2), Service works, AWD (Automatic work distribution), RUBMA (3270)
- Roles and Responsibilities: End to end Hedge fund account management and maintenance, Hedge fund reconciliations
- Quality checking to ensure clients KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business
- Sourcing external identifiers pertaining to legal entities such as SSN, TIN, etc
- Handling KYC processes for Hedge fund & Investment Banking clients and apply relevant State specific standards
- Ability to handle different risk level of customers (high, medium & low)
- Responsible for managing the daily processing for all Hedge fund Shareholder Transactions both
- Financial & Non financial
- Primary functions include Purchases, Redemptions, Systematic Plans, brokerage & Dividend
- Purchases: Processing the Shareholders request for their direct purchase of shares bases on the
- NAV into their accounts, with the TAT of 24 hours
- EFT - Responsible to apply payment received by the way of ACH (Automated Clearing House) &
- Wire Transfers
- Taking necessary action in case of payment failure beyond stipulated time period bases on NAV (Net Asset Value)
- Conducting research on past customer data, using information already presented in the system or by contacting internal & external stakeholders
- Need to apply funds received by the way of checks for share purchases and yearly maintenance charges as per client instructions
- Transfer of Hedge fund shares from one custodian to other custodian
- While doing so strictly following the good order review of the document
- Expertise in processing of both Financial & Non financial transactions
- Need to achieve monthly SLA / TAT for processing & Quality consistently
- Preparing Daily Productivity Report (Client wise), No calls & Customer Reported Error Reports
- Prepare and maintain monthly and yearly reports for Route cross analysis (Error reports).
Education
MBA - Finance & Marketing
Vignan University
Guntur, AP 06.2009 - 08.2023
Bachelor of Science - Computers
Sri Venkateswara University
Tirupati, AP 06.2006 - 03.2009
High School Diploma -
Board of Intermediate Education
Kavali, AP 06.2004 - 03.2006
S.S.C -
Board of Secondary Education
Kavali, AP 06.2003 - 03.2004
Skills
Transition Management
Certification
Derivatives
Additional Information
Personal Details:
Present address : Pragathi Nagar, Hyderabad - 500090.
Permanent address : D.No: 4-76, Chagollu (PO), Ulavapadu (M.D),
Prakasam (D.T), Andhra Pradesh,
Pin: 523292.
Date of Birth : July 01, 1989
Passport number : L6960578.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Massmutual India - Global Capability Center
06.2022 - Current
Deputy Manager
State street HCL services
01.2018 - 06.2022
Process Specialist
Cognizant Technology Services India Private Ltd
10.2014 - 01.2018
MBA - Finance & Marketing
Vignan University
06.2009 - 08.2023
Senior Process Associate
DST Worldwide Services India Private Ltd
04.2009 - 10.2014
Bachelor of Science - Computers
Sri Venkateswara University
06.2006 - 03.2009
High School Diploma -
Board of Intermediate Education
06.2004 - 03.2006
S.S.C -
Board of Secondary Education
06.2003 - 03.2004
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