Lokesh Kumar Jha
Assistant Manager, AP Operations
Delhi,Delhi
Summary
A Management position in which acquired expertise, creative talents, and commitment to excellence will have valuable application. I am willing to bring my innovative talents and accounting knowledge, especially in finance and technology, to effective use and upgrade my skills to the global market trends.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Assistant Manager
EXL Services
Noida
05.2022 - Current
- Accounts Payable Team Lead for U.K client, Handling Invoice processing and Exception team-span of 11 resources
- Monitoring all activities end to end in terms of client SLA and creating checkpoints to avoid errors, which involves maintaining records, performance evaluation, and assisting employees for professional growth
- Resolving queries of teammates in and out
- Creating SOPs and maintaining optimal capacity planning thereby reducing the operating cost of the process
- Training new hires Conducting regular feedback and refresher training sessions at regular intervals to ensure good quality as per required project parameters
- Responding to Business and user faults within agreed timescales
- Preparing monthly and weekly dashboards and daily reports
- Supervised the month-end closing process and reconciliation of ledgers, daily accounts payable process, and managed vendor relations, credit memos, and payment transactions
- Working on supplier aging & reconciliation of critical accounts to ensure items are cleared on a regular basis
- Performing RCA for failed measures of performance & providing solutions to meet SLAs
- Taking team huddles daily and discussing cases wherein the team is facing challenges
- Handling escalations over calls and emails
- Coordination with internal teams (Vendor management & Payments) to ensure payment is made within timelines
- A Team Player with excellent Problem solving, Decision making & communication skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Project - Succesfully implemented New Structure and streamlined, to improve performance and reduce wastage.
Management Trainee
Genpact India Pvt Ltd
04.2019 - 05.2022
- With P2P team for U.S client
- Reporting RCA report for weekly reported errors of teammates
- Analysis of Vendor Invoices for aged items
- Clearing Query of teammates
- Analysis of duplicate transactions
- Vendor reconciliation (Priority aged items)
- Consolidation and reporting daily allocated tasks
- Sharing process improvement ideas
- Updating clients for the issues of aged Invoices and resolving to process of invoices
- Assisting team engagement activities through virtual sessions
- Training new team members
- Analysis of credit Invoices aging
- Clearing intercompany invoices before month-end close
- Adhering to client SLA
- Successfully handled one U.S client transition process.
Senior Executive
EXL Services
Noida
09.2016 - 03.2019
- Executive within P2P team for U.K client
- Posting the PO and Non-PO invoices
- Vendor statement reconciliation
- Handling client queries through emails, calls
- Maintaining consolidated MIS for the processed invoices for the month
- Assisting team mates during month end activities
- Delegation of invoices for processing and vendor set up on system
- Ensuring SLA adherence
- Follow-up with client for hold/queried invoices
- Analysing ageing invoices and highlighting client for early resolution
- Prioritization of critical vendors to ensure payment before due dates
- Finalization of invoices batch before payment runs according to budget
- Provide training to new associates
- Worked on ERP AX-Dynamics powered by Microsoft
- Well versed on MS Excel and power point for daily reporting
- Successfully handled two U.K Clients transitions processes.
Accounts Executive
Vemanya Design Worx Pvt Ltd
11.2014 - 07.2016
- In an export/manufacturing organization Reconciling sundry debtors, creditors & bank Invoice generation (PO & Non-PO) Managing petty cash/banking transactions Managing daily posts in & out Vendor Management Computation of TDS & Sales Tax on a monthly basis Preparation of fund management plan on a monthly basis
Education
MBA-D.E - Finance
Sikkim Manipal University
BCA - undefined
Sambalpur University
I - undefined
I.S, C.S.E
undefined
Skills
Accounts Payable Operations
Team Handling, Invoice Processing, Reconciliation, Query management, Payments, Journals, Vendor Management, Reporting weekly & monthly, Client calls, emails, etc
Accomplishments
- Collaborated with team of 06 in the development of New Structure Implementation.
- Achieved by introducing Automation for of tasks.
Timeline
Assistant Manager
EXL Services
05.2022 - Current
Management Trainee
Genpact India Pvt Ltd
04.2019 - 05.2022
Senior Executive
EXL Services
09.2016 - 03.2019
Accounts Executive
Vemanya Design Worx Pvt Ltd
11.2014 - 07.2016
MBA-D.E - Finance
Sikkim Manipal University
BCA - undefined
Sambalpur University
I - undefined
I.S, C.S.E