Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessAnalyst

Lokesh Kumar Jha

Assistant Manager, AP Operations
Delhi,Delhi

Summary

A Management position in which acquired expertise, creative talents, and commitment to excellence will have valuable application. I am willing to bring my innovative talents and accounting knowledge, especially in finance and technology, to effective use and upgrade my skills to the global market trends.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Assistant Manager

EXL Services
Noida
05.2022 - Current
  • Accounts Payable Team Lead for U.K client, Handling Invoice processing and Exception team-span of 11 resources
  • Monitoring all activities end to end in terms of client SLA and creating checkpoints to avoid errors, which involves maintaining records, performance evaluation, and assisting employees for professional growth
  • Resolving queries of teammates in and out
  • Creating SOPs and maintaining optimal capacity planning thereby reducing the operating cost of the process
  • Training new hires Conducting regular feedback and refresher training sessions at regular intervals to ensure good quality as per required project parameters
  • Responding to Business and user faults within agreed timescales
  • Preparing monthly and weekly dashboards and daily reports
  • Supervised the month-end closing process and reconciliation of ledgers, daily accounts payable process, and managed vendor relations, credit memos, and payment transactions
  • Working on supplier aging & reconciliation of critical accounts to ensure items are cleared on a regular basis
  • Performing RCA for failed measures of performance & providing solutions to meet SLAs
  • Taking team huddles daily and discussing cases wherein the team is facing challenges
  • Handling escalations over calls and emails
  • Coordination with internal teams (Vendor management & Payments) to ensure payment is made within timelines
  • A Team Player with excellent Problem solving, Decision making & communication skills.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives and communicated to other team members.
  • Project - Succesfully implemented New Structure and streamlined, to improve performance and reduce wastage.

Management Trainee

Genpact India Pvt Ltd
04.2019 - 05.2022
  • With P2P team for U.S client
  • Reporting RCA report for weekly reported errors of teammates
  • Analysis of Vendor Invoices for aged items
  • Clearing Query of teammates
  • Analysis of duplicate transactions
  • Vendor reconciliation (Priority aged items)
  • Consolidation and reporting daily allocated tasks
  • Sharing process improvement ideas
  • Updating clients for the issues of aged Invoices and resolving to process of invoices
  • Assisting team engagement activities through virtual sessions
  • Training new team members
  • Analysis of credit Invoices aging
  • Clearing intercompany invoices before month-end close
  • Adhering to client SLA
  • Successfully handled one U.S client transition process.

Senior Executive

EXL Services
Noida
09.2016 - 03.2019
  • Executive within P2P team for U.K client
  • Posting the PO and Non-PO invoices
  • Vendor statement reconciliation
  • Handling client queries through emails, calls
  • Maintaining consolidated MIS for the processed invoices for the month
  • Assisting team mates during month end activities
  • Delegation of invoices for processing and vendor set up on system
  • Ensuring SLA adherence
  • Follow-up with client for hold/queried invoices
  • Analysing ageing invoices and highlighting client for early resolution
  • Prioritization of critical vendors to ensure payment before due dates
  • Finalization of invoices batch before payment runs according to budget
  • Provide training to new associates
  • Worked on ERP AX-Dynamics powered by Microsoft
  • Well versed on MS Excel and power point for daily reporting
  • Successfully handled two U.K Clients transitions processes.

Accounts Executive

Vemanya Design Worx Pvt Ltd
11.2014 - 07.2016
  • In an export/manufacturing organization Reconciling sundry debtors, creditors & bank Invoice generation (PO & Non-PO) Managing petty cash/banking transactions Managing daily posts in & out Vendor Management Computation of TDS & Sales Tax on a monthly basis Preparation of fund management plan on a monthly basis

Education

MBA-D.E - Finance

Sikkim Manipal University

BCA - undefined

Sambalpur University

I - undefined

I.S, C.S.E

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Skills

Accounts Payable Operations

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Accomplishments

  • Collaborated with team of 06 in the development of New Structure Implementation.
  • Achieved by introducing Automation for of tasks.

Timeline

Assistant Manager

EXL Services
05.2022 - Current

Management Trainee

Genpact India Pvt Ltd
04.2019 - 05.2022

Senior Executive

EXL Services
09.2016 - 03.2019

Accounts Executive

Vemanya Design Worx Pvt Ltd
11.2014 - 07.2016

MBA-D.E - Finance

Sikkim Manipal University

BCA - undefined

Sambalpur University

I - undefined

I.S, C.S.E

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Lokesh Kumar JhaAssistant Manager, AP Operations