LOKESH PRIYA D
Bangalore
Summary
Over 7 years of experience in the EMS industry, serving in roles such as Electrical Failure Analysis Engineer, NPI Engineer, Hardware Validation and Testing/Troubleshooting Engineer, and ECN Engineer. Skilled in performing root cause analysis and implementing corrective actions across diverse products, including notebooks, desktops, iPhones, Macs, iWatches, iPods, and networking boards. Possess strong problem-solving abilities, and expertise in utilizing analytical tools to troubleshoot complex issues. Proven track record of collaborating effectively with cross-functional teams, and enhancing product reliability through proactive failure prevention strategies.
Overview
11
11
years of professional experience
Work History
Electrical Failure Analysis Engineer
HP
Bangalore
01.2025 - Current
- Conducted triage, failure analysis, and root cause investigations on HP product failures and performance issues across notebooks, all-in-one systems, and desktops at GBU DFE LAB.
- Possess strong knowledge of PCB design and architecture; skilled in product teardown without compromising failure evidence.
- Proficient in reading and interpreting schematics and board layouts for troubleshooting and validation.
- Captured liquid damage, corrosion, and other failure evidence using high-resolution digital microscopes.
- Performed high-cycle hinge and keyboard testing using robotic systems (Autobots Inc. & Doosan software).
- Executed electrical stress testing with Thermotron chambers and conducted X-ray inspections for internal component analysis.
- Conducted ESD and surge testing to ensure product reliability and compliance with industry standards.
- Preparation of detailed Failure Analysis (FA) reports with comprehensive evidence, including root cause findings, corrective actions, and supporting documentation.
Failure Analysis Engineer/NPI support/Process Support Engineer
Wistron Infocom Pvt Ltd
06.2023 - 01.2025
- Perform Failure Analysis, Troubleshooting, Debugging, Testing, Root cause and developing the Corrective Action Plan.
- FA Report, Engineering Metrics report preparation.
- Failure Analysis Process CAPA Preparation.
- Process improvement activity.
- FPRY-MPRY- Daily Repair yield monitoring.
- SMT rework skill.
- POST FA analysis- Daily POST FA data review and root cause analysis for VIQT, QC, CA, OBA failures.
- Training: - Process modification training, periodic E2E process training.
- Trouble shooting PCB for L2 & L3 level by Schematics, Testing Tools & Test Equipment.
- Performing failure / Root cause analysis on MAC devices.
- Performing Fishbone analysis, 5 why analysis, 4M analysis, 7 QC tools.
- 5S methodology.
- Knowledge on CTB file Preparation.
- After FCS training on the new products to operator.
- Line readiness before line qualifications.
- Line Qualification achievement as per the schedule.
- Go Live readiness.
- Meeting presentation, Training skills.
- Received R&R for MAC process improvement in June 2024.
Failure Analysis Engineer
Flextronics Technologies Pvt Ltd
11.2021 - 06.2023
- Perform Failure Analysis, Troubleshooting, Debugging, Testing, Root cause and developing the Corrective Action Plan.
- Understanding with the respective Products HW functional spec, Diagnostic Functional spec and TOI (Transfer of Information) Documents.
- Reproducing the failure of the units according to the customer complaints by performing Bench IOS test Diagnostic test, Target tests and stress tests for Duplicate the customer reported issue.
- Collecting PID details, Manufacturing history, Repair history, BOM, ECO, Site Location, Customer details & Customer site configuration, logs and Installation pics FA cases.
- Troubleshooting the units to resolve the issue with proper evidence by using debugging tools like DC power supply, multimeter, Oscilloscope, thermal imager and X-Ray, LCR meter etc.
- Isolating the issues with Proper evidence Measurements Like Impedance, voltage, clock signals and Continuity and Visual inspection report.
- Prepare and maintain the documents regarding Failure (Isolation Root cause Analysis Report).
- To find out the root cause of failed components supporting different component vendor by giving failure details of the products, sinking this detail with CISCO design, Quality and Manufacturing team to reduce the failures in field.
- Collecting all the evidence relevant to the failure and preparing the report and Update in QMS.
- Preparing FA case closure report and attaching all failure logs, Pics in QMS and discussing with Primary customer.
- Conducting The QIT meeting with customer and submitting the complete Failure Analysis Report.
- Individually monitoring the Technician performance and supporting them for Clearance failures of the PCBA.
- Sharing the Line Performance report to the Management by Month Wise which includes Overall Input, Output, Scrap, shipped, Line Audit status and Individual O/P.
- Supporting for NPI Products like Testing, measurements, and documentation etc.
- Supporting for initiating RCFA Components. Collecting 8D reports from vender and need to discuss in weekly QIT (Quality improvement team) meetings.
Senior Tech. Support Associate
Concentrix Services India Pvt. Ltd
02.2018 - 10.2021
- Have been working as a tech support and customer master data management analyst.
- Successfully handling end to end Customer technical queries and providing complete information and resolution.
- Hands on experience in creation and changes of customers in database tool.
- Understanding and fulfilling business needs and requirements on basis of priority.
- Providing functional knowledge to team members.
- Handling the daily operations call and weekly call with internal management and client.
- Creating Universal Customer Identification Number under Master Data Management by verifying the demographic and other mandatory details.
- Maintaining Daily roster status and updating scorecard in daily basis.
- Reviewing team performance and quality audit, Handling Weekly and Monthly performance reports of team and submitting the report to management.
Associate Engineer - NPI - Engineer
R-Logic Technology Pvt Ltd
Bangalore
08.2014 - 08.2017
- Project management of New Product Introductions (NPI) for the Commodities like Dell Mother Boards, Notebook, Desktop & Tablets.
- Develop and perform installation configuration commissioning processor.
- Manage and mentor technical team in product introduction engineering and project management best practice.
- Provide leadership direction and strategy and make operation decision.
- Develop and update project management training material.
- Proven knowledge of electronic assembly, testing, inspection process.
- Excellent communication skills verbal and written and documentation.
- Facilitate & coordinate project meeting and assist in problem solving for project development.
- SPOC for the customers & handling the customers in on-site for audit.
- Develop Product test Plans and perform production test according to set process.
- Work directly with Cross functional teams like Project Management Operation, Quality and other internal function teams In the Development and Release of new Products as scheduled.
- Maintaining the BOM in ERP systems & set up the C-Track for the Production Line (Error Proof Shop floor control).
- Responsible for getting approval from the customers for the new line layout by providing SPCR (Software Product Compatibility Report).
- Evaluate and update documents according to (PCN's).
- Perform FA during NPI Stage.
- Responsible for making fixtures and jigs with the help of machine shop.
- Ensure compliance to all engineering changes (ECO/ECN/ECR).
Education
B.E - ELECTRONICS AND COMMUNICATION
Yellamma Dasappa Institution of Technology
Bangalore01.2014
PUC -
Vijaya pre university college
Bangalore01.2010
SSLC -
Karnataka Secondary Education Examination Board
Bangalore01.2008
Skills
- Electrical failure analysis engineer, hardware debugging, testing, production engineer
- NPI engineer and NPI support
- Compliance with all engineering changes (ECO, ECN, ECR)
- Root Cause Analysis(RCA)
- Failure Mode and Effects Analysis (FMEA)
- 5 Why analysis
- Pareto Analysis
- Continuous Process improvement
- Project management
- Quality assurance & control
- Reliability testing
- Proficient in MS office tools
- Cisco Agile Tool Management
- ORCAD & Allegro
- ISO standards, ESD and QMS
Tools & Equpments
- Oscilloscope (signal analysis)
- Multimeter & LCR Meter
- Power Analyzer
- Thermal imaging camera
- Keyence Digital Microscope
- Environmental chambers (thermal cycling, humidity testing)
- X-ray inspection systems
- Robotic Testing Systems: Autobot Inc. and Doosan software
Disclaimer
I hereby affirm the information in this document is accurate and true to the best of my knowledge.
Languages
- Kannada
- Tamil
- Hindi
- Telugu
- English
Personal Information
- Father's Name: Dhanashekar
- Mother's Name: Vasantha
- Nationality: Indian
- Marital Status: Married
Timeline
Electrical Failure Analysis Engineer
HP
01.2025 - Current
Failure Analysis Engineer/NPI support/Process Support Engineer
Wistron Infocom Pvt Ltd
06.2023 - 01.2025
Failure Analysis Engineer
Flextronics Technologies Pvt Ltd
11.2021 - 06.2023
Senior Tech. Support Associate
Concentrix Services India Pvt. Ltd
02.2018 - 10.2021
Associate Engineer - NPI - Engineer
R-Logic Technology Pvt Ltd
08.2014 - 08.2017
B.E - ELECTRONICS AND COMMUNICATION
Yellamma Dasappa Institution of Technology
PUC -
Vijaya pre university college
SSLC -
Karnataka Secondary Education Examination Board