Lokeshwari V
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Support Engineer
Netmeds
Chennai
10.2022 - Current
- Provided technical support to end-users on a variety of computer software and hardware issues.
- Installed, configured, tested, and maintained operating systems, application software, and system management tools.
- Monitored server performance metrics to identify areas of improvement or optimization.
- Utilized ticketing systems to track the status of help desk tickets throughout the resolution process.
- Configured routers and switches according to organizational specifications.
- Collaborated with vendors in order to acquire necessary hardware components or software licenses at discounted prices.
- Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
Education
Bachelor of Arts
SRM Institute of Science And Technology
Ramapuram, Chennai05-2022
Skills
Soft Skill: Strong problem-solving and communication skills, with a keen eye for detail Quick learner, adept at both teamwork and independent work
Technical Skills:
- Proficient in EC2, S3, IAM, VPC, and R53
- Skilled in Docker and Kubernetes
Projects
- Developed a CI/CD pipeline using Jenkins and AWS services for automating the deployment of a web application.
- Configured and managed a Kubernetes cluster on AWS EC2 instances for container orchestration.
Implemented infrastructure as code using AWS CloudFormation templates for provisioning and managing AWS resources. - Created and maintained Ansible playbooks for automating the configuration of server environments.
- Built a monitoring solution using CloudWatch alarms and custom metrics to track the performance of AWS resources.
Certification
AWS Certified
Timeline
IT Support Engineer
Netmeds
10.2022 - Current
Bachelor of Arts
SRM Institute of Science And Technology
AWS Certified
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