Lokkesh S
Coimbatore
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
HDFC Ltd
04.2021 - Current
- Working as a Credit Appraiser of Housing Loans for Employed RI & NRI customer.
- Developed loyal & highly satisfied customer base through proactive management & customer service strategies.
- Learning Customer Interaction & Negotiation involving financial requirements.
- Managing over 15 customer calls per day.
- Offering hands-on assistance to customers, assessing needs & maintaining current knowledge of customer preferences.
Programmer Analyst Trainee
Cognizant Technology Solutions India Pvt Ltd
07.2016 - 08.2017
- Worked in support team involving overseas support and Data Warehousing for US clients.
- Analyzed customer needs to create and implement appropriate solutions.
- Gained good competence in Client Communication.
Education
MBA - Finance
PSG Institute of Management
Coimbatore03.2021
B. Tech - Mechanical Engineering
Amrita School of Engineering
Coimbatore05.2016
High School Diploma -
Bharatiya Vidya Bhavan
Coimbatore05.2012
Matriculation -
Bharatiya Vidya Bhavan
Coimbatore05.2010
Skills
- Financial Ratio Analysis
- Credit Analysis
- Customer Interaction
- Financial Statement Analysis
- Customer Interaction
- Employer Due Diligence
- ETL Tool Monitoring
- MIS Communication
- Negotiation
- Staff Management
Websites
Accomplishments
- Conducted Market Research for Rane NSK Steering Systems Pvt Ltd to measure Customer's Satisfaction on the products and services provided by the company.
- Used Microsoft Excel to develop Inventory Tracking spreadsheets.
- Supervised team of 15 staff members.
- Achieved 150 loan sanctions in a month by completing credit analysis with accuracy and efficiency.
Certification
- Global Immersion Program on Design Thinking in Multimedia University in Cyberjaya, Malaysia- 2019.
- Basics on Blockchain Technology in University of Buffalo, New York through Coursera - 2020.
Languages
English
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Tamil
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Assistant Manager
HDFC Ltd
04.2021 - Current
Programmer Analyst Trainee
Cognizant Technology Solutions India Pvt Ltd
07.2016 - 08.2017
MBA - Finance
PSG Institute of Management
B. Tech - Mechanical Engineering
Amrita School of Engineering
High School Diploma -
Bharatiya Vidya Bhavan
Matriculation -
Bharatiya Vidya Bhavan
- Global Immersion Program on Design Thinking in Multimedia University in Cyberjaya, Malaysia- 2019.
- Basics on Blockchain Technology in University of Buffalo, New York through Coursera - 2020.
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