Open To Work
Longshithung M Ovung
Dimapur
Work Preference
Summary
Dynamic Supervisor with extensive experience at Cleaning Buddies, excelling in staff training and quality assurance. Proven track record in enhancing customer satisfaction through effective problem-solving and strong client relations. Skilled in inventory management and safety compliance, fostering a motivated team to achieve operational excellence.
Overview
2
2
years of professional experience
Work History
Supervisor
Cleaning buddies
Dimapur Nagaland
06.2021 - 08.2023
- Supervised daily cleaning operations for residential and commercial clients.
- Scheduled staff assignments to ensure adequate coverage and efficiency.
- Trained new staff on cleaning procedures and safety protocols.
- Conducted quality checks on completed cleaning tasks for consistency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved client concerns and feedback to improve service satisfaction.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Supervisor
Cleaning buddies
Dimapur Nagaland
06.2021 - 08.2023
- Supervised daily cleaning operations to maintain high standards of cleanliness.
- Trained and mentored team members on proper cleaning techniques and safety protocols.
- Conducted quality checks to ensure compliance with company cleanliness standards.
- Resolved customer complaints promptly to maintain service satisfaction levels.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Managed inventory of cleaning supplies and equipment for efficient workflow.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
12th Pass
Dimapur Nagaland Skills
- Team leadership
- Staff training
- Employee performance
- Quality assurance
- Workplace safety
- Risk management
- Inventory management
- Decision making
- Problem solving
- Attention to detail
- Time management
- Customer service
- Client relations
- Staff education
Languages
English
Native language
Address:
Sewak rd lotha colony
Timeline
Supervisor
Cleaning buddies
06.2021 - 08.2023
Supervisor
Cleaning buddies
06.2021 - 08.2023
12th Pass