Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
AccountManager

Lonka ShivaKumar

Attapur, Hyderabad

Summary

Approachable coaching professional talented at delivering tailored training programmes based on learning needs. Builds rapport with groups and provides inclusive spaces for professional development. Skills include teaching and motivational speaking.

Overview

7
7
years of professional experience

Work History

INTERNAL TRAINER

Jayabheri Automotive PVT LTD
Hyderabad
03.2023 - Current
  • Organizing and oversee the completion of the 15-day Prarambh course for new employees, ensuring they receive comprehensive training
  • Coordinating and monitoring the completion of refresher training programs for existing employees to update their skills and knowledge.
  • Ensure 100% achievement in ILEARN courses by providing necessary support and resources to employees
  • Nominate suitable employees for MSIL training as per the MSIL Calendar to enhance their skills and knowledge.
  • Monitoring and managing DPI parameters to optimize sales performance and customer satisfaction.
  • Regularly checking all app percentages and address any issues to ensure seamless operations.
  • Prepare and maintain accurate manpower and sales retail data for effective decision-making.
  • Conduct knowledge assessments for sales manpower and update live demos to enhance their selling skills.
  • Implement strategies to decrease the percentage of zero selling data through targeted initiatives.
  • Analyze and identify gaps in the work of sales manpower to improve overall efficiency and effectiveness.
  • Actively participate in FSDM meetings to contribute to sales and marketing strategies and initiatives.
  • Monitor and manage the HROS score to ensure employee satisfaction and retention.
  • Regularly visit all branches to oversee operations, address challenges, and provide support as needed.
  • Continuously evaluate the sales process to identify areas for improvement and implement best practices.
  • Conduct mystery shopping in other dealers and brands to gather insights on schemes, competition, and sales assessments for strategic planning.

INTERNAL TRAINER

Dwaraka Hyundai
Hyderabad
06.2021 - 02.2023
  • Providing product & sales process training to sales team
  • Preparing monthly training and sharing to all the heads in the dealership and regional trainer in Hyundai
  • Conducting mystery shopping to competitors' brand to understand their sales pitch and objection handling
  • Make sure everything is updated in Hyundai E-Learning website and team is securing minimum 75 % marks in online tests
  • Need to submit KPI and performance analysis report to Regional Trainer
  • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions
  • Updates job knowledge by participating in educational opportunities; reading Autocar India, Top gear magazines, Wikipedia related to automobiles.

Technical PRODUCT SPECIALIST

Dhanalakshmi Nissan & Datsun
Hyderabad
03.2017 - 05.2021

Education

Mechanical Engineering, English -

Samskruti College of Engineering and Technology
05.2015

Skills

  • Teaching
  • Motivational speaking
  • Classroom experience
  • Training and development
  • Problem-solving
  • Video instruction
  • Google Workspace
  • Communication skills

Accomplishments

  • Enthusiastic Sales Officer with record of improving sales and elevating brand image
  • Developed strong customer relationships while expanding business opportunities
  • Motivated team player, eager to collaborate on upselling techniques, market strategies and company

Languages

  • Telugu, First Language
  • English, First Language
  • Hindi, C2

Timeline

INTERNAL TRAINER

Jayabheri Automotive PVT LTD
03.2023 - Current

INTERNAL TRAINER

Dwaraka Hyundai
06.2021 - 02.2023

Technical PRODUCT SPECIALIST

Dhanalakshmi Nissan & Datsun
03.2017 - 05.2021

Mechanical Engineering, English -

Samskruti College of Engineering and Technology

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Lonka ShivaKumar