Lopamudra Mohanty
Data Analyst
Hyderabad,TG
Summary
Assistant Program Manager with 9+ years product management experience in Fortune 500 MNCs business environments and also continue to do so in a successfully running Start Up. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
10
10
years of professional experience
Work History
Data Analyst
Zomato
01.2022 - Current
- Produced monthly reports using Excel spreadsheet functions.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Trained junior analysts on best practices, improving overall team performance and productivity.
- Tested data prediction algorithms based on historical data.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
Catalog Lead
Amazon
05.2018 - 01.2022
- Started as a Catalog Specialist with a pilot program named “Transparency”. Was one of the 10 core team member who all started the program from scratch and led the foundation.
- Until mu departure the program was successfully running for 3.5 yrs steadily advancing and had already onboarded more than 10k brands worldwide. The team size had grown from 10 to 320 members worldwide as of Q4 2021.
- I built SOPs, Wikis, Process Setup, QA, metrics publication, data analysis and compilation. Worked closely with multiple
Stakeholders. - Managed 2 sub-programs for 1.5yrs with a team size of 7. Both the teams successfully delivered multiple projects with
outstanding Quality and Productivity Scores. Trained many L3s, L4s and L5s who joined the team. - Got promoted to a Team Lead and an Escalation Specialist where I work on the Investigation requests and escalations received from the Brands that have been enrolled into Transparency.
- Managed a team of 12 members. Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Transaction Risk Investigator
Amazon
11.2016 - 05.2018
- Collaborated with the Marketplace Abuse (MPA) team to address Infringement Notice Issues, managing a diverse range of complaints and appeals encompassing Trademark, Copyright, Counterfeit, and Design Infringement from both Brand Owners and Third-Party Sellers.
- Developed and implemented Standard Operating Procedures (SOPs), securing approval from the legal department, while also identifying and rectifying procedural gaps through strategic planning to accommodate cases falling outside the established SOP framework.
- Tailored concise and comprehensible blurbs to effectively communicate with customers. Played a pivotal role in multiple internal Tool Launches as a key member of the testing team, contributing to months-long pre-launch preparation and meticulously identifying and resolving potential operational deficiencies in collaboration with the Development Team.
- Demonstrated proficiency and leadership, advancing from Tier 2 to Tier 1 responsibilities, effectively managing escalated cases, including those involving high-profile stakeholders like Jeff Bezos, and conducting detailed case studies on various lawsuit scenarios."
- Conducted thorough investigations for suspicious transactions, reducing financial risks and potential losses.
- Collaborated with cross-functional teams to improve fraud detection strategies and minimize organizational risk exposure.
- Implemented targeted training programs to enhance staff knowledge on fraud prevention best practices.
- Prevented significant financial losses by identifying high-risk accounts and initiating appropriate countermeasures.
IT Analyst
Google
11.2014 - 10.2016
- Accumulated two years of invaluable experience as an Analyst specializing in Google Products, including Chrome Browser and Gmail.
- Primarily responsible for rigorously testing new tool launches and providing technical support to beta testers encountering challenges.
- Proficiently utilized Buganizer tool to identify and promptly address bugs, collaborating closely with the Development Team to ensure efficient bug resolution and to facilitate the identification of emerging issues.
- Improved user experience, monitoring feedback and reporting necessary adjustments .
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Collaborated with cross-functional teams to ensure timely project delivery and client satisfaction.
- Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
Education
High School Diploma -
Central Board of Irrigation And Power
Gurgaon, India 04.2001 -
Bachelor of Science - Electronics And Electrical Engineering
Biju Patnaik University of Technology
Bhubaneswar 04.2001 -
Skills
Data Analysis
Data Visualization and Presentations
SQL
AI Tools - Chat GPT, Merlin, Jasper AI, Otter AI
Data formatting
Database Maintenance
Excel Functions
Analytical Problem Solving
Music, Dance, Cooking
Professional Odissi Dancer
Love Listening music, mostly slow bollywood romantic and party songs
Bathroom Singer
Love Cooking
Timeline
Data Analyst
Zomato
01.2022 - Current
Catalog Lead
Amazon
05.2018 - 01.2022
Transaction Risk Investigator
Amazon
11.2016 - 05.2018
IT Analyst
Google
11.2014 - 10.2016
High School Diploma -
Central Board of Irrigation And Power
04.2001 -
Bachelor of Science - Electronics And Electrical Engineering
Biju Patnaik University of Technology
04.2001 -
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