Results-driven Human Resources Specialist with proven success in managing recruitment processes, enhancing employee relations, and utilizing workforce analytics to optimize hiring strategies.
Overview
3
3
years of professional experience
Work History
Human Resources Specialist
U.S. Customs and Border Protection
Indianapolis
02.2025 - Current
Managed recruitment processes for diverse positions, enhancing candidate fit and reducing time-to-hire.
Responded to employee inquiries regarding policies and benefits effectively.
Utilized HR information systems to streamline administrative tasks efficiently.
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Maintained confidential personnel files in accordance with applicable laws and regulations.
Provided essential support to address individual HR needs of employees.
Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
Established and maintained trusted relationships across the organization, improving collaboration and employee satisfaction.
Drafted offer letters and employment contracts according to company guidelines.
Reviewed job descriptions, identified necessary changes and updated accordingly.
Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
Analyzed workforce data to identify trends and develop targeted recruitment strategies.
Assisted with recruitment initiatives by interviewing and talent sourcing.
Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
Lead Human Resources Assistant
TeleSolv/Vision Cent Inc (contractor)
Indianapolis
02.2023 - 02.2025
Managed employee onboarding processes and documentation for new hires.
Conducted new hire orientations and onboarding processes.
Facilitated new hire orientations and employee training sessions.
Coordinated interdepartmental communication on HR policies and procedures to ensure clarity and compliance.
Responded to inquiries from employees regarding HR policies and procedures.
Provided guidance to employees on various HR issues such as benefits, compensation.
Conducted exit interviews to identify trends and improve retention strategies based on employee feedback.
Responded to internal and external HR-related inquiries or requests.
Organized employee records and maintained confidentiality of personnel information.
Managed confidential employee information with discretion and integrity.
Collaborated with other departments to ensure smooth operations of the organization's HR functions.
Facilitated communication between management and employees to foster a collaborative work environment.
Assisted employees with automated self-service platform for attendance tracking and queries, enhancing user experience.
Assisted with payroll preparation by collecting timekeeping information and processing reports.