Lori Batson
Fortville
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand while also fostering strong customer relations and a positive work environment.
Overview
18
18
years of professional experience
Work History
General Manger
Speedway Gas Station
10.2023 - 07.2025
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and conducting hiring/firing processes
- Led team to exceed sales targets, and implementing motivational incentives
Assistant Manager
Speedway Gas Station
05.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Production Worker
Precision Wireless
04.2013 - 08.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
Shift Supervisor
Taco Bell
03.2007 - 04.2013
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Enforced company policies and regulations with employees.
Education
Franklin Central High School
Indianapolis, INSkills
- Leadership and team building
- Problem resolution
- Time management
- Customer relations
- Inventory control
- Workflow planning
Timeline
General Manger
Speedway Gas Station
10.2023 - 07.2025
Assistant Manager
Speedway Gas Station
05.2022 - 10.2023
Production Worker
Precision Wireless
04.2013 - 08.2020
Shift Supervisor
Taco Bell
03.2007 - 04.2013
Franklin Central High School
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