Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Lori Ann Hutcheson-Bennett

Indianapolis

Summary

Decisive, action-oriented quality improvement specialist with expertise defining quality strategy and direction to drive continuous quality improvement. I possess a diverse medical management background in managed healthcare and direct care services. I successfully worked with quality improvement teams both at a local and corporate level to ensure medical management operations for utilization management, case management, and care coordination meet state and federal requirements and ensure processes are followed during service delivery, achieving customer satisfaction, and improving member outcomes. I am a strategic visionary with continuous quality improvements skills and a proven track record in motivating collaborative teams, effective leadership, efficient program & product implementations, project management, quality & process improvements, data analysis and operations in the following areas: medical insurance, healthcare business, Joint Commission and NCQA. Bachelor of Arts Degree in Psychology from an accredited college, 19 years’ experience in clinical social work Excellent knowledge of Centene Data Analytic Tools, Dashboards, SDOH Matrix, Power BI, and NCQA Dashboard HEDIS experience and knowledge including the Quality Compass Familiar with QI Trilogy Documents Knowledge of State Contract Requirements Ability to pull data from various sources for reporting and accreditation needs Familiar with Process Improvement Projects Project Management skills and knowledge Experienced with taking meeting minutes for State and executive leadership meetings as well as presenting Experience working with various departments to brainstorm barriers, opportunities for improvement, interventions as well as implementing action items Familiar with Centene SMARTSHEET QI Workbook Knowledge of NCQA Standards, reports, bookmarking, and annotating Ability to prep files for NCQA File Review Good communicator Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines Able to learn quickly and grasp new procedures and concepts. Capable of exercising good judgment in crisis situations. Able to work and effectively deal with multiple types of personalities in a variety of situations Talented professional considered knowledgeable leader and dedicated problem solver. Brings 29 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

28
28
years of professional experience

Work History

Project Coordinator II

Centene MHS Indiana
01.2023 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.

Accreditation Specialist

Centene MHS Indiana
02.2022 - 01.2023
  • Develop and coordinate delegation oversight mechanisms for complex plans (multiple products, large populations, known gaps, critical time frame for achieving accreditation, etc.)
  • Conduct file review, identify gaps, communicate results and perform re-audits as required
  • Assisted with NCQA file prep for NCQA redetermination as well as mock audits for Utilization Management, Pharmacy and Care Management
  • Reviews and updates tools, process documentation and policies related to accreditation
  • Develop and maintain accreditation readiness schedule
  • Create policy and procedures to support accreditation activities
  • Provide training on complex issues affecting identified NCQA file elements, inclusive of creating appropriate training materials as needed and supporting improvement activity carried out either at the health plans or on a corporate basis
  • Develop QI, NCQA and HEDIS projects with delegated vendors to support accreditation maintenance and HEDIS reporting
  • Coordinate assigned NCQA and HEDIS work plan activities
  • Serves as a SME regarding accreditation standards and continuous quality improvement principles
  • Coordinates and performs accreditation oversight and survey readiness
  • Serves as a lead communicator with health plan and department senior leadership
  • Serve as project manager on several projects across medical management departments with knowledge of State requirements, policies and NCQA standards
  • Knowledge and tools developed for project management
  • Coordinated, tracked, and implemented initiatives to improve member experience and/or NCQA compliance
  • Completed Population Health Reports for Accreditation
  • Policy Management-Archer
  • Utilized Corporate tools for data integration for Population Health Management Reporting and Accreditation
  • Coordination with various teams at a local level to analyze data, identify areas of opportunities, develop interventions, create action steps for improvement and outcomes
  • Collaborated with various departments at a local level to assess community involvement and activities to improve quality outcomes for our members
  • Lead cross-functional meetings with various functional areas to meet overall stakeholder expectations and company’s objectives tied to member experience, NCQA, and state requirements.

Service Coordinator I

Centene Corporation, Meridian Illinois
03.2021 - 02.2022
  • Identify special needs members through the completion of health screens and other resources
  • Work with community outreach/member advocates to coordinate member care
  • Educate providers and community resources on program components and available support services
  • Educate members with special needs to foster compliance with program and positively impact outcomes
  • Conduct site visits as appropriate for programs and provide support to other special programs
  • Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member, medical consenter, or caregiver, Department of Family and Protective Services (DFPS) caseworker and family, if applicable, as well as the managing physician
  • A strategic visionary with a proven track record in motivating collaborative teams, effective leadership, efficient program & product implementations, project management, quality & process improvements, data analysis and operations in the following areas: medical insurance, healthcare business, Joint Commission and NCQA.

Centene Corporation-Managed Health Services, MHS
07.2016 - 03.2021

Operations Auditor I

07.2016 - 06.2019
  • Quality Assurance & Continuous Improvement
  • Duties:
  • Annotate Utilization Management and Case Management Policies according to National Committee for Quality Assurance (NCQA) Standards/Guidelines, Quality Management, and Improvement Guidelines
  • Coordinate and assist Centene Accreditation Team to implement Quality Improvement Plans for Care Management
  • Prepare /Prep Utilization management, Case Management, and Grievance and Appeal files for NCQA audits
  • Compile audit findings and report to management, making recommendations for modifications and improvements to operations, systems, and procedures
  • Ensure defined goals are implemented and relevant analytics are available to measure goal performance
  • Coordinate auditing outcomes to identify, develop and publish corrective actions and educational material related to audit errors
  • Examine and evaluate information systems, recommending controls to ensure system reliability and data integrity
  • Identify and resolve system issues with data load
  • Research state contract requirements and accrediting body standards and identify areas that present potential risk to the company
  • Work with corporate QI to identify new NCQA requirements, align corporate with local Policy
  • Extensive knowledge of data analytics systems
  • Knowledge of reporting systems/Centelligence
  • Identify trends for reporting to various teams
  • Provide coaching session to staff
  • Assist with workflow projects to ensure alignment with state, federal, corporate and NCQA guidelines
  • Ensure attention is paid to changes in medical charting systems, priorities, shift in workflows and attend relevant leadership meetings regarding process and system changes that effect workflow and auditing
  • Working knowledge of Excel, PowerPoint, Outlook, Word, Publisher, Power Point and other software systems
  • Administer Quality & Assurance Call Reviews such as Uptivity
  • Provides recommendations for quality improvement studies including selection of valid and reliable indicators and coordinates monitoring and evaluation activities upon select implementation
  • Reviews Care Management program descriptions, policies and procedures, step actions, and training materials as well as State Contracts when needed to evaluate alignment of audit elements, departmental processes, staff training, and contractual/regulatory standards
  • Participates in meetings with Care Management and others to discuss audit findings, areas of opportunity and recommendations for improvement
  • Intermediate Ability to effectively present information and respond to questions from peers and management
  • Intermediate Ability to work within tight time frames and meet strict deadlines
  • Advanced Demonstrated interpersonal/verbal communication skills
  • Intermediate Ability to read, analyze and interpret state and federal laws, rules, and regulations
  • Analyzes data and prepares concise, accurate and meaningful quality management reports in accordance with Company procedures; defines opportunities for improvement through trend analysis and communicates information appropriately
  • Assist in implementation and monitoring of quality studies including, but not limited to the development and implementation of preventive health and chronic disease outcomes improvement interventions such as newsletter article, member education and outreach interventions, provider education and outreach interventions, medical record review, focus studies and surveys.

Operations Auditor II

MHS Indiana Membership
03.2013 - 06.2019
  • National Marketplace Quality Improvement Committee, Quality Assurance & Continuous Improvement

Program Specialist/Care Coordinator- Social Worker

Centene Corporation- MHS Indiana
05.2015 - 07.2016
  • Conduct screening and risk assessment interventions per program guidelines
  • Assist with non-medical aspects of the member’s care, including referrals to community resources
  • Identify special needs members through the completion of health screens and other resources
  • Work with community outreach/member advocates to coordinate member care
  • Educate providers and community resources on program components and available support services
  • Educate members with special needs to foster compliance with program and positively impact outcomes
  • Conduct site visits as appropriate for programs and provide support to other special programs
  • Develop and modify care plans in conjunction with member, member’s family and managing physician
  • Development of plan specific literature and education materials in conjunction with medical director and corporate oversight

Director of Social Services / Quality Improvement/ Utilization Review

Kindred Health Care Systems
11.2014 - 05.2015
  • Social, Develops and/or delivers culturally sensitive training to all disciplines to meet the psychosocial needs of the residents
  • Utilizes classroom training and spontaneous "on the floor" training opportunities
  • Participates in new employee orientation, including but not limited to education on resident rights, abuse/neglect, behaviors, and culture change/resident-centered care
  • Perform utilization review duties and quality improvement & assurance functions for compliance and improvement
  • Develops and maintains a comprehensive list of services in the community (such as dentists and eyeglass repair shops that accept Medicaid)
  • The list is available for use by center staff in obtaining needed services for residents and by residents and families upon discharge
  • Social Services Specialists that are the department heads participate as members of the Performance Improvement Committee
  • Works with the resident, family/significant others, and other team members to outline goals of stay at admission, the plan to meet those goals and discharge as appropriate
  • Provides educational materials to resident and/or family/significant others related to advance directives; assists them in completion of advance directives as desired by resident and/or family/significant others
  • Encourages involvement in family council and assists family council with meeting arrangements
  • Works with the Executive Director and Director of Nursing to determine root cause of complaints/concerns and develop ethical solutions
  • Maintains professional networking relationships in the community with other social service organizations
  • Examples of such organizations include but are not limited to local chapters of National Association of Social Workers and local provider groups of social workers in hospitals or care management groups
  • Assists resident/family/significant others in obtaining appropriate forms to gain services, such as Medicaid applications or insurance appeals
  • Advocates for the resident and with the resident, exploring possible compromises that keep the resident's best interest in mind
  • Provides direct psychosocial intervention to residents and residents' families/significant others
  • Assists resident's families/significant others in coping with skilled nursing placement, physical illness and disabilities of the resident, and the grieving process
  • Responsible for timely completion of psychosocial assessments, screening instruments, relevant MDS sections and RAPS
  • Primary liaison with psychological and psychiatric service providers
  • Creates integrated, person-centered care plan based on strengths and preferences of the resident
  • Periodically evaluates the care plan for effectiveness of interventions; updates care plan as needed
  • Document’s observations and events in the resident's medical record as needed; assesses and documents psychosocial impact of life events, health concerns and condition change
  • Facilitates interdisciplinary review of distressing behaviors exhibited by some residents, utilizing a holistic approach to resolve concerns
  • Facilitates interdisciplinary review and reduction attempts of psychotropic drug use
  • Collaborates with Activities Department to develop activities and psychosocial interventions that support resident independence and recovery
  • Performs other tasks as assigned
  • Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

CANS Validation Reviewer- Quality Assurance and Performance, Program Manager

Division of Mental Health and Addictions, DMHA, State of Indiana
07.2014 - 09.2014
  • I
  • Fulfilling work and much fervor for this position, but unfortunately had to leave this position due to unanticipated frequent long-distance travel and consecutive overnight travel that was unknown and unforeseen by the new hiring Deputy of this newly created team
  • DUTIES:
  • Provided DMHA oversight of the required uniform assessment tool: The Adult Needs and Strengths Assessment (ANSA) and Child Needs and Strengths Assessment tool (CANS)
  • Develop written protocol for case reviews based on ANSA training and the DMHA approved manuals
  • Worked with other team members to design a process for on-site quality improvement reviews of providers that are comprehensive and consistently implemented
  • Conducts clinical record reviews on-site, rates an ANSA for each chart reviewed, and compares the rating with the rating in the clinical record and DARMHA
  • Meet with agency's Superusers and management team to discuss local training, supervision, coaching related to the use of the tools and integration of the tools into everyday practice
  • Review provider policies and procedures that govern assessments and validate consistent implementation of the policies and procedures
  • Provide specific feed-back to providers regarding the adequacy of their policies and procedures to ensure utilization of assessment information for treatment planning and on-going evaluation of consumer progress
  • Provide verbal feedback to agency management and Superusers regarding the inter-rater reliability findings
  • Document quality review findings for formal communication regarding on-site review and recommendations to the provider and DMHA staff
  • Consult with DMHA program staff regarding evidence-based practices, specific issues identified during the inter-rater reliability review, and other general treatment issues
  • Participated in on-going review of DMHA administrative rules with specific emphasis on medical or psychiatric requirements
  • Work closely with provider’s clinical staffs, quality assurance staffs and provider management.

Care Coordinator

Midtown Mental Health Services, Eskenazi Health/Hospital
09.2013 - 04.2014
  • In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans
  • Prioritizes and subsequently coordinates treatment activities and interviews patients and significant others to gather information for Biopsychosocial Updates and ANSA/CANS assessments.

DCS Life Skills Specialist

Cummins Behavioral Health Systems, INC, IUPUI
03.2013 - 09.2013
  • Communicated and collaborated with DCS worker on a consistent basis via telephone, email, face-to-face, and monthly progress reporting to address needs of family
  • Attended and participated in family team meetings when requested by DCS worker and/or family
  • Provided parent education and training for individual families
  • Coordinated transportation with foster families and consumers and assist in providing supervised visits when necessary
  • Assisted families with budgeting and money management
  • Assisted family with meal preparation and nutrition education
  • Provided monthly reports on family’s progress and submit to DCS worker in a timely manner
  • Provided community referrals
  • Made court appearances and provided testimony when requested
  • Responded to crisis calls from consumers; and
  • Provided on-call intervention covering evening, nighttime, and weekend hours
  • 12.) Practiced, utilized, familiar and trained with the ABA model for Autism Spectrum of Disorders
  • 13.) ICCADA Certification at one time
  • 14.) Certified in CANS/ANSA, CPR, CPI, First Aide, Public Passenger Chauffeurs License
  • Role as a DCS life skills specialist entailed providing persons with face-to-face services for the purpose of coaching, teaching, or assisting them in meeting Person-Centered Treatment Plan goals to improve functioning in major life domain areas
  • Provide services in monitoring, staffing the consumer with the psychiatrist, therapist, clinical supervisor, or other treatment team members, and coordinating care
  • Additionally, following best practice treatment models within a Recovery-based perspective that is intended to promote resiliency, optimal community participation, and eventual independence from ongoing professional behavioral health support.

School
06.2012 - 05.2013
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Team Leader/Supervisor of Case Managers

GALLAHUE MENTAL HEALTH – CSP, Health Network
01.2002 - 05.2012
  • Community Support Services for Community

Team Leader/Supervisor

COMMUNITY HEALTH NETWORK EMPLOYEE
01.1998 - 01.2012
  • Work with CPS/DFC/Probation/Courts coordinating Treatment and Progress
  • Risk Management training for hospital & community settings, of case management team which included four (4-5) other case managers
  • Train new staff as well as interview potential candidates for case management
  • Visit inpatient units to monitor clients, as well as coordinate treatment and discharge
  • Performing case management duties for the mentally ill adults and their families and children in schools, homes and community
  • Also attended family meetings with Family Case Managers in social services including DCS
  • Familiar with Systems of Care in Indiana
  • Balance checkbooks and handle finances for those on disability as Payee Representative
  • Perform admission intakes
  • Co-wrote policy for Risk Mode Analysis (Root Cause Analysis) which included research from management and various work levels on the policy/protocol for medication management in group home settings
  • Co-wrote the Protocol and Procedures for On-Call policy
  • Worked on and created the IDDT team to assist with a recovery focused program
  • ANSA Assessments for Division of Mental Health State of Indiana
  • Proficient in suicide assessment and aggression management
  • Develop, implement and monitor treatment plans
  • Utilize community resources on behalf of clients
  • Perform mental status examination for Social Security Administration and Medicaid
  • Complete bio psychosocial assessments
  • Coordinate admissions to inpatient/staff cases with various Psychiatrist
  • Utilize communication/conflict management skills to effectively achieve team goals and facilitate client care
  • Work closely with pharmacies, other physicians and insurance companies to ensure complete client care (prior approvals for medication)
  • Demonstrate knowledge of psychotropic medications
  • Monitor clients in the community, assist with activities of daily living, medication management, link to community resources
  • Demonstrate understanding of legal and ethical issues with patients
  • Provide psycho educational information to individuals and therapeutic intervention when needed
  • PASSR’s for CICOA and Nursing Facilities
  • Practiced Person-Centered Treatment Planning (PCTP), Motivational Interviewing (MI), The Wellness and Recovery Model and Approach

Mental Health Clinician

COMMUNITY HEALTH NETWORK INPATIENT PSYCHIATRIC
01.1999 - 01.2002
  • Psychiatric Pavilion) (Adults, SMI, Children/Youth, and, Performed admission assessments and worked on youth, adolescents, geriatrics and Adult Units
  • Provided supportive counseling, teaching, and referral service to patients and their families
  • Created individualized treatment plans
  • Designed and implemented group therapy
  • Performed emergency procedures (CPR, restraint, aggression management and seclusion)
  • Assessed patients’ response to care plan interventions and progress towards goal attainment
  • Identified characteristics of dysfunctional behavior and appropriate interventions
  • Observed, assessed and documented patient reactions to their environment
  • Served as a preceptor to new employees
  • Provided individualized assignments and reading material to patients and reviewed completed tasks.

Case Manager and Co-Therapist IOP PROGRAM

COMMUNITY HEALTH NETWORK, Gallahue Mental Health
01.1998 - 01.1999
  • Duties:
  • Participated in group therapy as Co-Therapist
  • Designed and implemented a variety of leisure-based groups
  • Planned and implemented substance abuse education groups
  • Referred clients to outside resources to assist with daily living needs
  • Assisted patients with community-based entitlements.

Counselor and Customer Service Representative

INDIANPOLIS TREATMENT CENTER
01.1996 - 01.1998
  • Performed admission assessments
  • Oriented new patients to the program
  • Prepared treatment plans and updates and conducted individual counseling sessions
  • Maintained clear and concise client progress in treatment records
  • Served as liaison to other social services as needed
  • Made recommendations to the program physician
  • Obtained urine samples (observed and unobserved)
  • Ensured all work is following State and Federal regulations
  • Assisted program director and staff as needed.

Education

2000

ICAADA Certification (Indiana Counselors Association on Alcohol & Drug Abuse) -

1995

Bachelor’s Degree - Psychology

Purdue University
1994

Skills

  • Competencies include:
  • 8 years of managed care operations experience, including Medicaid, Medicare, and Marketplace Direct Care of inpatient and outpatient settings 22 years
  • Develop Performance Improvement projects to improve clinical quality and performance measure outcomes
  • Assist with updating Marketplace Quality Improvement Committee SMARTSHEET with QI focus areas, HEDIS measures, goals, interventions, barriers, opportunities for improvement
  • Policy Manager for MHS QI Policies
  • Develop and coordinate delegation oversight mechanisms and act as liaison for the Plan with Corporate Delegation Oversight
  • Develop and maintain accreditation readiness schedule
  • Update policy and procedures to support accreditation activities
  • Conduct training and education programs for Plan, provider network, delegated vendors to support NCQA and HEDIS activities
  • Develop QI, NCQA and HEDIS projects with delegated vendors to support accreditation maintenance, HEDIS reporting and risk mitigation
  • Coordinate assigned NCQA and HEDIS work plan activities
  • Assist with delegation oversight audits and coordinate corrective action plans to ensure compliance with all state, federal, contract and accreditation requirements
  • Subject matter expert for the National Committee for Quality Assurance accreditation (NCQA), successfully leading initial and Accreditation audits
  • Demonstrated success identifying trends, problems, opportunities and conducting root cause analysis
  • Understands analytics and metrics with the ability to report on findings and outcomes
  • Excellent organizational, teambuilding, training, and time management skills
  • Fosters an environment of partnership, communication, collaboration, and readiness for change
  • Demonstrated ability to influence and work under pressure
  • Strong performance and project management skills
  • Skillful in Microsoft products, Excel, PP presentations and clinical management systems
  • 5 years project management and project implementation, documentation, projects plan and life cycle experience
  • OBJECTIVE:
  • To expand on experience to improve organizational ability to exceed corporate goals and help honor all short and long-term commitments made to customers, stakeholders, and the communities in which we live Provide a work environment where passionate people have the knowledge, tools, opportunity, and freedom to make a positive difference in the lives of our members
  • Strong self-management skills:
  • Ability to organize work and meet timelines
  • Strong skill level with technical writing which includes manuals and standards
  • A expert level of proficiency in using Microsoft Office products, particularly Word, Excel, and PowerPoint, PeopleSoft
  • Ability to communicate effectively, orally and in written materials, to a broad spectrum of stakeholders
  • Expertise with the ANSA/CANS through recertification scores of 90 or above
  • High degree of experince maintaining on-going interactions with DMHA contracted providers and other DMHA certified or licensed entities
  • Skill Building with clients in community
  • Working with families and community resource needs
  • Enroll clients in Fair Market Place and other insurance in Indianapolis
  • Proficient in
  • Microsoft Office Suite, Microsoft Excel, Outlook, Word, Kronos, Citrix, Intranet
  • Performed apprehend and returns, periodic reviews on commitments, Emergency and Immediate Detentions, coordinated Inpatient admissions with crisis, law enforcement and Psychiatrist
  • Microsoft Office Suite, Microsoft Excel, Power Point, Outlook, Word, Citrix, Clinical Data Systems, Intranet Systems and more
  • Productive and result driven

Accomplishments

  • Utilize Statistical program to enter scores from ANSA/CANS tools to compare with clinical record
  • Assist Licensure, Re-Certification and Certification Process for all stakeholders
  • Worked with Liaison Team assisting with provider and consumer complaints as well as followed up on critical incident reports
  • Qualities on the job:
  • Expert knowledge of the ANSA/CANS assessment tool, the standard rating conventions, and use of tool for total quality improvement
  • Certified Trainer for CANS/ANSA TOOLS
  • Extensive knowledge of clinical treatment services for persons with mental illness and substance abuse
  • Knowledge of current evidence based practices related to services for individuals receiving treatment for mental illness and/or substance abuse
  • Knowledge of Evidenced Based Practices and Recovery Model(Strengths Based)
  • Knowledge of State amd Federal Codes and Regulations for all stakeholders
  • Ensure stakeholders are in compliance with DMHA standards
  • Monitor Licensures and Certiciations of stakeholders and assistance Certification team at times
  • Knowleadge of BPHC and AMHC / MRO changes and worked with MRO team to coordinate information
  • Thorough knowledge of MRO package LON as it correlates to ANSA/CANS (Is ANSA/CANS reflected accurately with clinical chart

Affiliations

Self-motivated and research oriented Possess and demonstrate good problem-solving skills Comfortable with Diversity Extensive experience working in the mental health field and all areas of case management and assisting clients with activities of daily living. Experience working with providers and insurance companies in completing Prior Approvals. Proficient with auditing charts consistently for proper documentation that meets compliance with billing and payer regulations as well as Federal and State requirements, codes, compliance, and statues Excellent communication skills both written and verbal Detail oriented and able to multitask in a timely and efficient manner Working towards CPHQ for National Association for Healthcare Quality (NAHQ) Quality Assurance & Performance Experience Utilization Review and Auditing experience

Timeline

Project Coordinator II

Centene MHS Indiana
01.2023 - Current

Accreditation Specialist

Centene MHS Indiana
02.2022 - 01.2023

Service Coordinator I

Centene Corporation, Meridian Illinois
03.2021 - 02.2022

Centene Corporation-Managed Health Services, MHS
07.2016 - 03.2021

Operations Auditor I

07.2016 - 06.2019

Program Specialist/Care Coordinator- Social Worker

Centene Corporation- MHS Indiana
05.2015 - 07.2016

Director of Social Services / Quality Improvement/ Utilization Review

Kindred Health Care Systems
11.2014 - 05.2015

CANS Validation Reviewer- Quality Assurance and Performance, Program Manager

Division of Mental Health and Addictions, DMHA, State of Indiana
07.2014 - 09.2014

Care Coordinator

Midtown Mental Health Services, Eskenazi Health/Hospital
09.2013 - 04.2014

Operations Auditor II

MHS Indiana Membership
03.2013 - 06.2019

DCS Life Skills Specialist

Cummins Behavioral Health Systems, INC, IUPUI
03.2013 - 09.2013

School
06.2012 - 05.2013

Team Leader/Supervisor of Case Managers

GALLAHUE MENTAL HEALTH – CSP, Health Network
01.2002 - 05.2012

Mental Health Clinician

COMMUNITY HEALTH NETWORK INPATIENT PSYCHIATRIC
01.1999 - 01.2002

Team Leader/Supervisor

COMMUNITY HEALTH NETWORK EMPLOYEE
01.1998 - 01.2012

Case Manager and Co-Therapist IOP PROGRAM

COMMUNITY HEALTH NETWORK, Gallahue Mental Health
01.1998 - 01.1999

Counselor and Customer Service Representative

INDIANPOLIS TREATMENT CENTER
01.1996 - 01.1998

ICAADA Certification (Indiana Counselors Association on Alcohol & Drug Abuse) -

Bachelor’s Degree - Psychology

Purdue University
Lori Ann Hutcheson-Bennett