Lorie High
Anderson
Summary
Dedicated healthcare expert with a focus on enhancing clinical workflows and training standards. Proven ability to conduct compliance audits and develop comprehensive training modules, contributing to operational excellence across healthcare facilities. Pursuing a Bachelor of Science in Healthcare Administration to facilitate a transition into leadership and developmental roles.
Overview
1
1
Certificate
31
31
years of professional experience
Work History
Lab/MA Trainer Specialist & Lead MA
CleanSlate Centers
Indiana
07.2016 - Current
- Trained and onboarded new Medical Assistants across 18+ clinics, ensuring understanding of policies, procedures, job expectations, and clinical workflows for seamless integration.
- Developed training materials, competency checklists, and education modules that enhanced onboarding process for new hires and ongoing education for existing staff.
- Provide instruction on PPE, BBP, HIPAA documentation, venipuncture, medical waste handling, and safety protocols.
- Conduct CLIA-based lab audits, mock inspections, and quality assurance reviews to ensure regulatory compliance.
- Collaborated with management on lab updates and safety improvements, contributing to operational changes that support compliance and enhance clinic efficiency.
- Travel statewide to support clinics with new systems, workflow updates, and staff evaluations.
- Key Skills: Leadership, critical thinking, analytical skills, CPR instruction, venipuncture instruction, scheduling, front-office operations, communication, referrals, inventory management.
Phlebotomy Lab Assistant II
St. Vincent Regional
03.2014 - 06.2016
- Performed phlebotomy, specimen collection, ABGs, blood cultures, and special send-outs.
- Ordered and verified tests in LIS and HIM systems, ensuring accurate documentation and efficient specimen processing.
- Assisted with blood banking and chemistry testing while coordinating lab workflow to maintain operational efficiency.
- Communicated with providers to schedule tests and supported registration and front-office duties, enhancing patient experience.
Certified Home Health Aide & Respite Care
Day Break Visiting Nurses
05.2009 - 04.2014
- Supported clients in daily living activities, administered medication reminders, monitored vital signs, and facilitated personal care to enhance overall well-being.
- Delivered companionship, assisted with budgeting, coordinated shopping, and connected clients to essential resources for improved quality of life.
- Recorded care details accurately and relayed changes to nursing staff and families to ensure continuity of care.
Phlebotomist / Lab Tech
St. John’s Hospital
01.1996 - 01.2003
- Collected and processed inpatient and outpatient blood specimens, including ABGs, blood cultures, and type & cross, ensuring accurate results for patient care.
- Ensured proper labeling and documentation for specimens, facilitating safe transport and reliable testing outcomes.
- Assisted with drug testing, strictly adhering to collection procedures to uphold regulatory compliance.
Education
Bachelor of Science - Healthcare Administration
Purdue Global University
Lafayette, IN10-2026
Associate Degree - Human Services
Ivy Tech Community College
Anderson01-2013
Associate of Medical Science - Phlebotomy Technician
Ivy Tech Community College
Anderson, IN01-1997
Skills
- Clinical training delivery
- Laboratory workflow management
- Clinical audits
- Onboarding program development
- Project coordination
- Patient care and Quality Assurance
- Critical thinking
- Analytical skills
- Effective communication
- Clinical workflow collaboration
- Leadership development
Certification
- Certified American Red Cross Instructor, 12/01/26
- Chancellor’s List, Purdue Global, 6a32c0473c7b09657a469ac7
Timeline
Lab/MA Trainer Specialist & Lead MA
CleanSlate Centers
07.2016 - Current
Phlebotomy Lab Assistant II
St. Vincent Regional
03.2014 - 06.2016
Certified Home Health Aide & Respite Care
Day Break Visiting Nurses
05.2009 - 04.2014
Phlebotomist / Lab Tech
St. John’s Hospital
01.1996 - 01.2003
Bachelor of Science - Healthcare Administration
Purdue Global University
Associate Degree - Human Services
Ivy Tech Community College
Associate of Medical Science - Phlebotomy Technician
Ivy Tech Community College