Summary
Overview
Work History
Education
Skills
References
Timeline
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LOUIS MELTON

New Albany

Summary

Experienced Produce Department Manager with a track record in leading high-performing teams and boosting store sales. Known for skills in inventory management, product freshness, and customer service. Have consistently improved department operations, pioneered innovative merchandising strategies, and fostered relationships with local farmers to ensure quality produce supply.

Have increased sales from 10.2% to over 35% over last year and still climbing with growing sales.

Overview

31
31
years of professional experience
1997
1997
years of post-secondary education

Work History

Produce Department Manager

Kroger
Louisville
04.1994 - Current
  • Managed daily operations of produce department to ensure product freshness.
  • Trained and supervised staff on proper handling and storage techniques.
  • Collaborated with vendors to maintain inventory levels and quality standards.
  • Monitored product displays to create appealing layouts for customers.
  • Conducted regular inspections of produce to identify spoilage or quality issues.
  • Facilitated communication between departments to optimize supply chain efficiency.
  • Assisted in budgeting and forecasting for seasonal produce needs.
  • Monitored inventory levels of fresh produce, ensuring optimal stock levels were maintained.
  • Implemented strategies to increase sales volume within the department.
  • Analyzed sales data from previous months to identify trends in purchasing behaviors.
  • Ensured that displays were properly stocked with attractive product presentations while adhering to merchandising guidelines.
  • Established quality control systems to ensure all products met company standards.
  • Resolved customer complaints promptly and professionally.
  • Inspected incoming shipments for quality assurance purposes.
  • Assisted customers with selection of produce items upon request.
  • Maintained cleanliness of work area by sweeping floors, cleaning shelves, disposing of trash bins regularly.
  • Conducted regular department meetings to discuss goals, objectives, performance reviews, and any necessary corrective action.
  • Supervised staff members in the Produce Department, providing guidance on customer service standards and procedures.
  • Organized promotional activities such as discounts or special offers for seasonal items.
  • Provided training to new staff members on proper handling techniques of produce items as well as customer service expectations.
  • Collaborated with other department managers to ensure efficient ordering processes and timely deliveries.
  • Participated in weekly store meetings discussing issues related to the operation of the store.
  • Adhered to all health codes and safety regulations when handling produce goods.
  • Received produce deliveries and unloaded produce.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Trained and coached new team members.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Replenished, rotated and culled displays several times daily.
  • Participated in quarterly inventory counts and conducted inventories.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Proposed or approved modifications to project plans.
  • Implemented safety protocols to ensure a safe working environment for employees.
  • Managed store budget for Produce Department expenses such as labor costs, supplies.
  • Coordinated with vendors regarding order placement and delivery schedules.
  • Inspected incoming shipments of fruits and vegetables for freshness, quality, quantity accuracy, and compliance with food safety regulations.
  • Collaborated with other departments to coordinate promotional activities.
  • Maintained department equipment and advised general manager of equipment repair needs.
  • Trimmed, washed, and bundled produce.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Provided clear, attractive and consistent signage.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Recruited and trained new employees to meet job requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Analyzed business performance data and forecasted business results for upper management.
  • Implemented quality control measures to uphold company standards.

Education

Shelby County High School
Shelbyville, KY

Skills

  • Produce quality assurance
  • Inventory management
  • Vendor collaboration
  • Merchandising techniques
  • Customer relations
  • Food safety compliance
  • Customer relationship management
  • Budget forecasting
  • Supply chain coordination
  • Problem solving
  • Effective communication
  • Team leadership
  • Performance evaluation
  • Conflict resolution
  • Employee scheduling
  • Ordering procedures
  • Merchandising strategies
  • Product rotation
  • Task delegation
  • Promotion planning
  • Operational efficiency
  • Department supervision
  • Budget development
  • Pricing strategy
  • Inventory counting
  • Promotional planning
  • Resource management
  • Waste reduction
  • Hospitality and accommodation
  • Retail management experience
  • Stock rotation
  • Product merchandising
  • Quality control analysis
  • Customer service
  • Produce management
  • Retail inventory management
  • Display production
  • Health department standards
  • Inventory replenishment
  • Department leadership
  • Display replenishment
  • Display creation
  • Business planning
  • Professionalism
  • Time management abilities
  • Employee development
  • Scheduling and coordinating
  • Reporting and documenting
  • Profit and loss management
  • Crisis management
  • Active listening
  • Communication skills
  • Adaptability and flexibility
  • Strategic planning

References

References available upon request.

Timeline

Produce Department Manager

Kroger
04.1994 - Current

Shelby County High School

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LOUIS MELTON