Love Chopra
New Delhi
Summary
Dynamic Product Consultant with TATA Consultancy Services Ltd., skilled in domain-specific presales and market analysis. Proven experience in enhancing product strategies and driving sales through effective RFP solutioning and gap analysis. Adept at optimizing business processes, ensuring client satisfaction, and identifying upsell opportunities to boost revenue.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Consultant
TATA Consultancy Services Ltd.
Delhi-NCR
04.2018 - Current
- Lead market analysis for defining the product vision, strategy, and roadmap, taking into account technology trends, business, and customer requirements.
- Engaged with stakeholders and analyzed competitor offerings to brainstorm ideas for new features and improvements in the existing product.
- Facilitated detailed architectural discussions and custom demonstrations of TCS iON offerings to provide better insight into the product fitment with the client's business processes.
- Created solutions for tenders and RFIs, with the responsibility to submit commercial proposals based on detailed fitment and gap analysis.
- Assisted sales with go-to-market strategies to enhance the target pipeline and track closures.
- Supported post-sales activities to ensure customer satisfaction and retention.
- Identified opportunities for upsells, or additional services related to existing engagement.
- Assisted in developing marketing collateral that highlighted products' features and benefits.
Functional Consultant
TATA Consultancy Services Ltd.
Delhi-NCR
07.2016 - 04.2018
- Conducted transactional analysis for understanding and documenting the BRD and FRD.
- Assisted in the project to verify and validate the product's conformance to the requirements laid out by the customer, and allowed for solution design and implementation.
- Conducted training sessions and developed best practices for product delivery and implementation.
- Responsible for defect triaging and remediation during UAT testing.
- Provided functional consulting services to clients in the areas of business process analysis and optimization.
- Worked closely with various stakeholders and acted as liaison between client's IT team and TCS solution engineering team to efficiently resolve issues raised by client.
Education
Masters of Business Administration -
University School of Management Studies, GGSIPU
Delhi06.2016
B.Tech - Electrical & Electronics Engineering
Bhagwan Parshuram Institute of Technology, GGSIPU
Delhi07.2013
Skills
- Product Consulting
- Market analysis
- Presales Consulting
- RFP/RFI solutioning
- GAP Analysis
- Sales strategy
- Business process optimization
- Functional consulting
- Go-to-market planning
- Stakeholder engagement
Certification
- Business Analytics Certification powered by TCS iON, with A Grade
- ION Edu Sales Enablement Certification powered by iON Academy, TCS with A+ Grade
Accomplishments
- Received the Special Achievement Award for outstanding contributions to the organization from TATA Consultancy Services Ltd
- Certificate of appreciation for extended support and dedication toward timely project deliveries of TCS iON
- CLP Faculty Award for contribution as a faculty/SME toward talent development through training program (04/2020 - 05/2020)
- Organized national-level marketing and IT conferences (2014 - 2015)
Hobbies and Interests
- Music
- Travel
- Cooking
Languages
- English, Native or Bilingual Proficiency
- Hindi, Native or Bilingual Proficiency
Timeline
Product Consultant
TATA Consultancy Services Ltd.
04.2018 - Current
Functional Consultant
TATA Consultancy Services Ltd.
07.2016 - 04.2018
Masters of Business Administration -
University School of Management Studies, GGSIPU
B.Tech - Electrical & Electronics Engineering
Bhagwan Parshuram Institute of Technology, GGSIPU
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