Love Gaur
Business Analyst
Noida,UP
Summary
Experienced business analyst with 9+ years in project management and a strong background in data-driven decision-making. Currently pursuing a transition into data science, with expertise in machine learning, predictive modeling, and data visualization. Passionate about leveraging data to uncover insights and solve real-world problems, particularly in predictive analytics and automation.
Overview
2025
2025
years of professional experience
2012
2012
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Business Analyst
Conduent Business Services India LLP
4 2023 - Current
- Developed and implemented data-driven methodologies to streamline operations and improve efficiency by tracking key performance indicators (KPIs) and generating insights from multiple data sources
- Analyzed cross-functional data to identify trends, dependencies, and risks, transforming raw data into actionable insights that were communicated to stakeholders to support informed decision-making
- Led data analysis efforts to solve strategic business issues, integrating stakeholder interests and providing data-backed recommendations to senior management for optimized decision-making
- Provided mentorship on data-driven decision-making, helping cross-functional teams align with business objectives based on data insights and quantitative analysis
- Built strong relationships with senior leaders, advocating data-backed operational excellence initiatives, driving process optimization through actionable data insights
- Used predictive data models to forecast risks, allocate resources effectively, and support decision-making, ensuring data analysis directly contributed to successful business outcomes
- Conducted advanced data analysis to assess the implications of various business strategies, ensuring alignment with overall business goals through data-driven insights
- Created and maintained data visualization dashboards and reports using tools like Python and Tableau, presenting clear and actionable insights that drove process and service improvements
Team Lead
Integra Software Service Pvt. Ltd
01.2022 - 03.2023
- Led a team of Project Leads, using data analysis to monitor team performance and project progress, ensuring alignment with key performance indicators (KPIs) and client objectives
- Utilized data-driven approaches to plan, schedule, and optimize project timelines using tools like Smartsheet, improving project delivery efficiency
- Coordinated data analysis for sprint reviews, retrospectives, and daily stand-ups, using insights to resolve conflicts, remove obstacles, and optimize team performance
- Facilitated cross-functional collaboration, using data insights to enhance communication and drive effective decision-making
- Monitored and analyzed resource allocation data, leading team growth and improving resource management based on project performance metrics
- Supervised end-to-end project management, leveraging data to manage risks, resolve issues, and optimize the delivery schedule for enhanced project quality
- Performed project performance reviews by analyzing data to identify areas for improvement, ensuring optimal project outcomes and client satisfaction
Sr. Project Lead
Integra Software Service Pvt. Ltd
05.2017 - 12.2021
- Managed the full-service project life cycle, utilizing data analytics to track and optimize turnaround time (TAT) and workflow analysis time (WAT), ensuring efficient project delivery
- Implemented data-driven project management practices, performing initial reviews using key metrics to assess project feasibility and alignment with business goals
- Developed project budgets and schedules by analyzing historical project data, optimizing resource allocation, and ensuring adherence to financial and timeline constraints
- Collaborated with stakeholders and project teams, using data insights to align project objectives, track progress, and deliver results that meet business and client expectations
- Finalized project financials by analyzing billing data, preparing reports for the accounts team, and ensuring accurate invoices for both internal stakeholders and clients
- Trained and mentored trainees/interns on data-driven project workflows, providing insights into process optimization and efficient project tracking
- Maintained project records using data management tools, ensuring accurate tracking of project progress, key performance indicators (KPIs), and outcomes for future analysis and reporting
Senior Executive
MPS Limited
09.2014 - 07.2015
- Played an active role in establishing the process and team leaders
- Successfully managed responsibilities against short- and long-term deadline requirements
- Coordinated with the Executive team, Clearance Specialists and external stakeholders
- Exemplified expertise in handling various roles and meeting deadlines as well as managing staff and facilitating the training of newly hired employees
- Finalizing and raising the billing to the accounts team internally and for the clients
- Elucidating the process and the workflow to trainee/interns
- Archiving and maintaining records of the projects for tracking
Quality Analyst
Aptara corp
02.2013 - 08.2014
- To ensure the quality of the digital LMS modules compatibility for final delivery
- Coordinated with the client and achieved business targets within budget after communicating with Legal right holders across the world
- Developed and maintained quality assurance procedure documentation
- Client Communication, Excel Reporting, Quality Management
- Managing, Forecasting, Planning and Commitments of delivery of projects
- Presenting the project idea and discussing the strategic route with the team
Education
MCA -
G.L.Bajaj Institute Of Technology & Mgmt.
BCA - undefined
Shri Jee Baba Saraswati (V.P) College
Class 12th - undefined
Govt.Inter College
Mathura, U. PClass 10th - undefined
Govt.Inter College
Mathura, U. PSkills
Python
Measures of Central Tendency & Dispersion
Probability
Hypothesis Testing
ANOVA
Exploratory Data Analysis
Principal Component Analysis
Clustering
Decision Tree
Linear Regression
Random Forest
Logistic Regression
Linear Discriminant Analysis
Ensemble Techniques (Bagging & Boosting)
SMOTE
Natural Language Processing (NLP)
ARIMA/SARIMA Modeling
SQL
Tableau
KNIME
Jira
Smartsheet
MS office
Certification
Pursuing Post graduation in Data Science and Business Analytics certification from University of Texas, Austin.
Accomplishments
- Reorganized for SHABASH AWARD in Integra Software Service Pvt. Ltd.
- Got promotion within four months in MPS.
- Got three awards in Aptara for employee of the month.
- First best performer Award received within six months in Aptara.
- Part of MICROSOFT DREAM YATRA 2011.
Datascienceprojects
- Capstone Project: Customer Churn Prediction for an E-commerce/DTH Provider, Developed a predictive model to identify at-risk customers and reduce churn using machine learning techniques, including Logistic Regression, Random Forest, AdaBoost, and Gradient Boosting., Achieved 98% accuracy, 90% recall, and 96% precision on test data through Gradient Boosting after hyperparameter tuning., Delivered business insights from customer segmentation using K-means clustering., Python, scikit-learn, GridSearchCV, SMOTE, K-means clustering, advanced data visualization
- Financial Risk Analysis Project, Developed a Financial Health Assessment Tool for venture capitalists to assess companies' creditworthiness and debt management practices using machine learning techniques., Achieving over 81% accuracy after hyperparameter tuning., Python, scikit-learn, GridSearchCV, SMOTE, statistical analysis
- Data Science Hackathons, Shinkansen Travel Experience, Attrition
Disclaimer
I hereby declare that the information given above is true and correct to the best of my Knowledge.
Personal Information
- Father's Name: Shri Pradeep Gaur
- Gender: Male
- Nationality: Indian
Timeline
Team Lead
Integra Software Service Pvt. Ltd
01.2022 - 03.2023
Sr. Project Lead
Integra Software Service Pvt. Ltd
05.2017 - 12.2021
Senior Executive
MPS Limited
09.2014 - 07.2015
Quality Analyst
Aptara corp
02.2013 - 08.2014
BCA - undefined
Shri Jee Baba Saraswati (V.P) College
Class 12th - undefined
Govt.Inter College
Class 10th - undefined
Govt.Inter College
Pursuing Post graduation in Data Science and Business Analytics certification from University of Texas, Austin.
Scrum Master Certified.
Manual Software Testing from Ducat Education.
Business Analyst
Conduent Business Services India LLP
4 2023 - Current
MCA -
G.L.Bajaj Institute Of Technology & Mgmt.
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