Summary
Overview
Work History
Education
Skills
Timeline
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Love Kumar

Love Kumar

Branch Collection Manager
Sonipat

Summary

Dynamic professional with a proven track record at Chola Business Services Limited, excelling in debt recovery and collection strategy development. Adept at mentoring teams and enhancing customer service, I consistently achieved branch targets while fostering strong client relationships and resolving conflicts effectively. Goal-oriented with exceptional problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Branch Collection Manager

Chola Business Services Limited, Loan
02.2021 - 03.2024
  • Consistently exceeded branch collection targets by closely monitoring team performance, providing coaching and guidance when needed.
  • Mentored junior staff members on effective negotiation techniques, resulting in increased successful payment arrangements with customers in arrears.

Human Resources Manager

J S FLOUR MILLS
01.2018 - 02.2020
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.

Education

BPE(Bachlour in Physical Education) -

Chaudhry Charan Singh University
Meerut, India
04.2001 -

Skills

Debt recovery expertise

Collection strategy development

Goal oriented

Portfolio analysis

Teamwork

Teamwork and collaboration

Customer service

Problem-solving abilities

Client relationship management

Timeline

Branch Collection Manager

Chola Business Services Limited, Loan
02.2021 - 03.2024

Human Resources Manager

J S FLOUR MILLS
01.2018 - 02.2020

BPE(Bachlour in Physical Education) -

Chaudhry Charan Singh University
04.2001 -

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Love KumarBranch Collection Manager