Loveleen .
New Delhi
Summary
Analytical and detail-oriented Technical Operations Analyst with 6+ years of experience in airline maintenance data, reliability reporting, and operational performance analysis. Skilled in identifying trends, performing root cause analysis, and delivering actionable insights to improve fleet reliability and operational efficiency. Adept at collaborating with cross-functional engineering teams, developing dashboards, and supporting data-driven decision-making in aircraft maintenance and reliability programs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Officer
InterGlobe Aviation Ltd. (IndiGo)
Gurgaon
04.2023 - Current
- Monitor fleet health metrics, generate trend analysis reports, and identify recurring reliability issues for leadership and maintenance teams.
- Perform data drill-downs to determine root causes of aircraft delays, defects, and operational disruptions.
- Develop operational dashboards and automate reporting processes, reducing manual effort by 20%.
- Collaborate with Engineering, Quality, and Reliability teams to ensure accuracy and compliance in technical documentation.
Assistant Technical Officer
InterGlobe Aviation Ltd. (IndiGo)
Gurgaon
10.2021 - 03.2023
- Conducted monthly and quarterly reliability performance reviews to identify operational inefficiencies.
- Prepared compliance documentation for scheduled maintenance checks and lease returns.
- Streamlined data validation processes, improving accuracy and reducing reporting time.
Junior Technical Officer
InterGlobe Aviation Ltd. (IndiGo)
Gurgaon
09.2019 - 09.2021
- Assisted in preparing fleet reliability and operational performance reports for internal and regulatory stakeholders.
- Supported engineering teams in tracking maintenance schedules and analyzing recurring system failures.
- Managed technical documentation databases to ensure regulatory compliance readiness.
Education
Bachelor of Technology (B.Tech) - Electronics And Communications Engineering
PDM College of Engineering
Skills
- Aircraft Reliability & Maintenance Data Analysis
- Fleet Health & Performance Reporting
- Root Cause Analysis & Data Drill-Downs
- Tools: Advanced MS Excel, SQL (basic), Power BI (basic)
- Regulatory Compliance: FAA/DGCA Documentation & Reporting
- Cross-Functional Collaboration & Communication
Certification
- Proficient in MS Office Suite (Advanced Excel), SQL (basic), Power BI (basic)
- Experience with large datasets and data normalization techniques
- Strong written and verbal communication skills
Timeline
Technical Officer
InterGlobe Aviation Ltd. (IndiGo)
04.2023 - Current
Assistant Technical Officer
InterGlobe Aviation Ltd. (IndiGo)
10.2021 - 03.2023
Junior Technical Officer
InterGlobe Aviation Ltd. (IndiGo)
09.2019 - 09.2021
Bachelor of Technology (B.Tech) - Electronics And Communications Engineering
PDM College of Engineering