Loveleen Sharma
New Delhi
Summary
Enthusiastic Facilitator fluent in English and Hindi. Passionate about helping students develop linguistic proficiency and obtain well-rounded education. Excellent mentoring, classroom management and lecturing skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
English Instructor
Freedom Employability Academy
07.2022 - 11.2023
- Provided individualized instruction for struggling learners in order to help them reach their academic goals.
- Maintained and updated pedagogy notebooks and manuals.
- Tutored students requiring extra assistance to help improve grades and better understand class material.
- Utilized a variety of assessment methods including oral presentations, portfolios, quizzes and writing assignments.
- Trained 300 youngsters in leadership, communication and productive workplace practices.
- Provided feedback to participants regarding their performance in order to improve their soft skill sets.
- Evaluated progress made by participants during training sessions using appropriate assessment tools.
- Presented observations in constructive ways.
- Assessed younsters strengths and weaknesses in areas of soft skills through one-on-one interviews.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Inside Sales Representative
Skill-Lync
New Delhi
01.2022 - 04.2022
- Consulted with customers to aid selection and purchase of products that met needs.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 30%.
- Took inbound calls on headset, promoting products and services to secure new accounts.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Greeted and assisted customers to foster positive experiences.
- Provided customers with product information, pricing and availability.
Education
Bachelor of Commerce - Commerce
Delhi University
New Delhi, India10-2021
High School Diploma -
Central Board of Secondary Education
05-2018
Skills
- Course Planning
- Curriculum Development
- Lesson Planning
- Community Outreach
- Discussion Facilitation
- Opportunity Identification
- Sales Presentations
- Persuasive Negotiator
- Attention to Detail
- Cold Calling Expertise
- Rapport Building
Certification
- Best Attendance Certificate three times by Freedom Employability Academy
- Best Students Retention Certificate three times by Freedom Employability Academy
- Best Facilitator Certificate by Freedom Employability Academy
- Overtime Excellence Certificate by Freedom Employability Academy
- Google Certified Digital Marketing and Ads expert
- Hubspot Academy Certified Content Marketing Expert
- Hubspot Academy Certified Social Media Marketing Expert
Affiliations
- Participated in English Poem Recitation Conducted by Directorate of Education in the year 2014, 2015, 2016, 2017
- Participated in Science Debate Conducted by Directorate of Education in the year 2015
- Participated in Science Drama Conducted by Directorate of Education in the year 2015
- Participated in Mental Math Quiz Conducted by Directorate of Education in the year 2012, 2013, 2014, 2015
- Participated in Science Fair Conducted by Directorate of Education in the year 2015
- Participated in Punjabi Poem Recitation Conducted by Directorate of Education in the year 2014
- Engaged in Volunteer Programme at AAM Foundation as Educator to Under Privileged Youth.
- Ran for the position of Head Boy in the year 2015
- Participated in Cultural Activities (Singing, Skits) held on Annual Day in the year 2012,2013, 2014, 2015, 2017
Accomplishments
- Won English Poem Recitation competition at State Level in the year 2015.
- Ranked third in Hindi Debate at Zonal Level in the year 2015
- Maintained a Student Attendance of over 97% throughout the year at an English Facilitator
- Won Best Facilitator Award in the entire Area including 50 other facilitators in the year 2023
- Ranked 1st in the Induction conducted by AAM Foundation, demonstrating my Language Proficiency
Languages
Hindi
First Language
English
Advanced (C1)
C1
Spanish
Beginner
A1
Timeline
English Instructor
Freedom Employability Academy
07.2022 - 11.2023
Inside Sales Representative
Skill-Lync
01.2022 - 04.2022
Bachelor of Commerce - Commerce
Delhi University
High School Diploma -
Central Board of Secondary Education
- Best Attendance Certificate three times by Freedom Employability Academy
- Best Students Retention Certificate three times by Freedom Employability Academy
- Best Facilitator Certificate by Freedom Employability Academy
- Overtime Excellence Certificate by Freedom Employability Academy
- Google Certified Digital Marketing and Ads expert
- Hubspot Academy Certified Content Marketing Expert
- Hubspot Academy Certified Social Media Marketing Expert
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