Responsible Cargo Agent familiar with inspecting, operating for cargo shipment. Successful in accurately transshipment shipping documents and arranging for cargo movements. Over 7 years of experience in the Supply Chain and Logistics domain.
Overview
9
9
years of professional experience
Work History
Freight Coordinator
UPS Logistics (P) Ltd.
Pune
01.2023 - Current
Reviewing freight invoices for accuracy and compliance with service agreements.
Coordinating shipments with carriers, customers, and vendors to ensure timely deliveries.
Communicating regularly with customers and suppliers regarding shipment status updates.
Tracking orders from origin through destination ensuring accurate documentation is received and sent out timely.
Planning routes that would minimize delays while maximizing efficiency of deliveries.
Achieved cost-effective procurement outcomes by establishing strong
relationships with vendors and partners, and negotiating well.
Reviewed equipment orders and ensued supply is met.
Maintained record of 80% acquisitions success - rate.
Accountable for ensuring accurate and timely recorded and payment of all
third-party supplier invoices.
Sr. Executive
Dexters Logistics Pvt. Ltd.
Pune
12.2021 - 08.2022
Coordinated with customers (B2B) and vendor for appointment delivery of the
shipments.
Created a plan for special projects, taking demand and supply into consideration.
Compiled reports and made presentations to the management for a success review.
Managed branches of 8 locations for the Operational deliveries and taking the
proper follow-up to clear the escalations and on-time booking of the shipments.
Customer Support Associate
Tech Mahindra Ltd.
Pune
12.2019 - 12.2021
Developed strong working relationships with customers for the business.
Resolved 83.6% of issues without escalation(s).
Maintained a good level of customer service, resolved customer complaints via
e-mails and calls.
Made recommendations for streamlining processes and highlighted opportunities
for continuous improvements.
Operations Executive
Safexpress Pvt. Ltd.
Indore
07.2017 - 05.2019
Strategically coordinated operations according to objectives and capabilities,
effectively allocating resources to meet demands.
Coordinated for the direct day-to-day operations to ensure achievement of
shipment delivery, or accuracy, or timeliness objectives of the department, as well
as manage logistics personnel and systems.
Increased company profits through performance optimization strategies and
efficiency improvements.
Warehouse Associate
Lamax Garment Equipment
Bengaluru
09.2014 - 03.2017
Checked that raw materials or components involved in the production process are
of suitable quality.
Examined to develop and executed short-, mid-, and long-term strategies in support
of customer requirements.
Worked with sales and finance department to support payment processes for
sellers/vendors.
Determined project feasibility by estimating materials costs and sourcing
requirements.