Lovely Kaushal

Lead the design, development, and scaling of a SaaS-based EdTech CRM platform for the overseas education industry.

Drive product architecture using modern technologies including Node.js (NestJS), Python, and MongoDB.

Manage a cross-functional team of 25+ engineers across backend, frontend (Angular), DevOps, and QA.

Oversee secure cloud infrastructure setup, including firewall implementation, VPN-based access, and bastion servers.

Design and define product features, workflows, and user journeys for both B2B and B2C models.

Collaborate with third-party vendors and handle API integrations with platforms like WhatsApp, DigiLocker, Razorpay, IVR systems, and more.

Ensure high performance, scalability, and reliability of the platform through pilot testing and continuous optimization.

Contribute to overall product and business strategy by aligning technology with commercial goals.

At Unitek Associates, I worked as a Project Manager, where I led the development and delivery of a large-scale EdTech B2B web portal built on PHP Yii framework. The platform successfully onboarded over 400 B2B agents, operating live with an integrated advanced CRM system tailored for managing overseas recruitment business workflows.

At Amrit Enterprises, I served as a Business Analyst, managing multiple key projects including the development of a Ticket Booking Portal and a Company Management Portal. I was responsible for gathering business requirements, defining workflows, and ensuring timely and efficient project execution aligned with business objectives.