Lovely Mussa
New Delhi
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Assistant Clinic Manager
Kaya skin clinic
Noida
03.2022 - Current
- Coordinated daily operations to enhance patient experience at the skin clinic.
- Assisted in staff training to ensure adherence to clinic protocols and standards.
- Managed appointment scheduling to optimize clinic workflow and reduce wait times.
Sales Manager
Dermatech
02.2020 - 01.2022
- Led sales team in developing strategies for product promotion.
- Trained and mentored new sales representatives on best practices.
- Analyzed market trends to identify new business opportunities.
Coustomer care executive
Kaya skin clinic
03.2015 - 12.2020
- Managed appointment scheduling and ensured efficient client flow.
- Provided support during skincare consultations and product demonstrations.
- Assisted clients with skincare inquiries and treatment recommendations.
Education
Bachelor of Arts - Art Education
Choudhary Charan Singh University
Uttar Pradesh 04.2010 - 05.2012
Skills
- Clinic operations
- Client management
- Staff training
- Appointment scheduling
- Achieve sales targets
- Team handling
- Stock management
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- Achieve multiple time sale sertificate
- Promotion
- Resignation
Accomplishments
- Sertificate quarterly
References
References available upon request.
Timeline
Assistant Clinic Manager
Kaya skin clinic
03.2022 - Current
Sales Manager
Dermatech
02.2020 - 01.2022
Coustomer care executive
Kaya skin clinic
03.2015 - 12.2020
Bachelor of Arts - Art Education
Choudhary Charan Singh University
04.2010 - 05.2012