Summary

Overview

Work History

Education

Skills

Technologies

Software

Disclaimer

Personal Information

Timeline

Lovender

desktop support engineer

New Delhi

Summary

Enthusiastic Desktop Support Engineer with a diploma in cloud computing and practical

experience gained through internships on jetking noida academic projects. Proficient in troubleshooting hardware and software issues, setting up and maintaining computer systems, and supporting end-users in resolving technical problems. Well-versed in Windows and macOS operating systems, Microsoft Office Suite, and networking fundamentals.

Overview

Languages

Work History

Data analyst Intern

Hestabit technologies pvt.ltd

01.2024 - 07.2024

Supported various projects with data analysis, management, and visualization
Gained hands-on experience in practical applications of data science in a business context
Assisted in creating data-driven reports to support decision-making processes

Education

10th Grade - undefined

Govt. Boys Senior Secondary School

Diploma - Cloud Computing

Jetking

Noida

04.2001 -

Bachelor of arts -

Delhi University

06.2020 - 04.2023

12th Grade -

Victoria Senior Secondary School

Skills

Operating Systems: Windows 10/11, macOS, Linux (basic)

Hardware Support: Troubleshooting and repairing desktops, laptops, and peripherals

Software: Installation, configuration, and troubleshooting

Networking: TCP/IP, DNS, DHCP, VPN, Wi-Fi

Remote Support: Microsoft Remote Desktop

Cloud: Microsoft 365, Outlook, SharePoint, Teams

Virtualization: Basic knowledge of virtual machines (VMs)

Problem Solving: Efficient troubleshooting to reduce downtime

Collaboration: Teamwork and communication in cross-functional environments

Time Management: Prioritizing tasks and meeting deadlines effectively