Classification - Public
(Managed a team of 6 - 8 people)
Manager
01.2010 - 01.2012
Personal Loans
(Nominated in Top 10 Club Pan India; awarded for completing 3 years with the group as Loyalty Award;
received the highest rating for consistent Performance Throughout)
Relationship Manager
01.2012 - 01.2016
(Awarded Best
Senior Relationship Manager
01.2016 - 01.2019
Team Manager
Premium Banking
01.2019 - 01.2021
(Managing 45 people in Assets across PAN India) based in Mumbai
Associate Director
01.2021 - 01.2022
Assistant Vice President
HDFC BANK
01.2022 - Current
Result Areas:
Spearheading entire functions of acquiring, developing and maintaining an existing portfolio of clients and achieving maximum
revenue within acceptable risk profile requirements
Developing competency in team for implementing strategies towards enhancing business volumes, setting up processes and
increasing profitability
Analyzing that new acquired accounts are active & ensuring billed business target is achieved
Emerging forecasts, financial objectives and business plans; assessing the local market conditions to identify current &
prospective sales opportunities
Providing advisory services to corporate & high net-worth customers on funds management, identifying potential payment
defaults, servicing & monitoring the customers different requirements
Addressing the financial requirements, designing & creating structured notes, evaluating risk return, constraints as well
as the horizon
Generating profitability through investment business as well as planning activities so as to achieve the targets
Analyzing new financial products and making purchasing recommendations
Determining client needs and offering customized solutions
Engaged in onboarding new corporate relations for different banking needs
Sourcing new relationships from corporates for employees’ accounts
Maintaining excellent professional relations with clients to generate avenues for additional business & apprising about the
statutory & regulatory aspect of the FEMA, RBI for Internal Trade & Finance operations
Ensuring that the client’s requirements are satisfactorily met with high service standards, building relationships with SME &
large corporate through effective client servicing
Monitoring performance of the client’s financial performance & consistently steering for an opportunity to expand wallet share
of the customer base
Adding value to business by building opportunities tocross-sell products entailing treasury solutions, liabilities, debt capital
marketsolutions, syndications,corporate advisory, investment banking,corporate finance
Mapping client’s requirements and ensuring delivery of effective solutions inline with the guidelines specified by the clients
Identifying improvement areas & implementing measures to maximize customer satisfaction levels
Trackingcompetitor activities and providing valuable inputs for fine sales tuning & marketing strategies; facilitating product
improvement initiatives.
Education
MBA - Finance
Amity University
2016
B.A. - History
Delhi University
2007
Skills
Customer Relationship Management
New Customer Acquisition/ Retention
Portfolio Management
Statutory Compliance
Retail & Commercial Banking
Product Management
Banking Operations
P&L Management
Team Management
Education
Work Experience
A multi-faceted professional with expertise in understanding operational &
Frontline nature of Asset and Sales job and prioritizing various tasks &
Deliverables as required by customers & management, aiming for senior level
Assignments in MNC large Corporates Lending with an organization of repute
Location Preference: Delhi / NCR
Profile Summary
Strategic leader offering over 15 years of experience in Relationship
Management, Team Handling, sales strategy planning & formulation across
Banking domain
Proven success in developing new streams for revenue growth and maintaining
Relationships with customers to achieve repeat / referral business from them
Capable of building a very strong & robust department, penetrating and
Retaining the client base by focusing on commercial products, strategizing long
Short-term directions through periodic progress reviews of all team
Members and focusing on customer base through offering various corporate
Banking products, solutions & services
Awarded Best Relationship Manager in Assets year-on-year
Experience of managing total Book Size of INR 400 Crores including INR 250
Crores Assets and INR 150 CroresLiabilities
Product handling in Letter of Credit, Packing Credit Loan in Foreign Currency
Bank Guarantee and Overdraft against Fixed Deposits
Competency in developing procedures for need assessment of assets and
Acquisition management, prepared operational and disposal plans
Adept in Asset Management: managing diversified asset performance which