Lovina D'silva
Technical Analyst
Mumbai
Summary
Confident Technical Analyst with development, implementation and support experience. Dedicated professional with more than 13 years of familiarity in overseeing diagnostics and troubleshooting tasks.
Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Technical Analyst
Coforge Limited
Mumbai
11.2015 - Current
- Authored technical requirement documentation to suit business goals and technological limits.
- Designed and maintained consistent data collection protocols and standards across numerous databases and projects.
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
- Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments.
- Communicated project status to stakeholders, authoring reports to provide up-to-date overviews of ongoing progress.
- Collected and monitored incoming data from sources such as remote sensors, third party vendors, and visual inspection.
- Monitored alignment of individual development teams with policies, suggesting changes and remediation efforts where needed.
- Assessed business requirements and recommended technical products and solutions to meet needs.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
Education
Master In Computer Applications - Information Technology
Rajiv Gandhi Institute of Technology
Mumbai 06.2006 - 05.2009
Skills
On-Site Technical Support
undefinedTechnical Skillsets
- Languages worked on Perl,Python ,PHP.
- Databases :Mysql.
- Good knowledge on Devops.
- Currently Learning Data Science with python
Timeline
Technical Analyst
Coforge Limited
11.2015 - Current
Master In Computer Applications - Information Technology
Rajiv Gandhi Institute of Technology
06.2006 - 05.2009
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