A Social Media Manager with extensive experience in Social Media Management, encompassing organic and paid promotion, online reputation management, content creation, and strategy development. Proficient in utilizing analytics tools like Sprout Social, Hootsuite, and Zoho Social. Skilled in conducting social media trend research and proficient in MS Office Tools, Canva, and GoAnimate.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager, Social Media
DotConverse
06.2014 - 12.2018
Social Media Consultant and Marketing
Ensures significant projects follow established timelines
Handled clients like Carl Zeiss India, Tyrone Systems, Sewag International School
Plan content Calendar and get approvals from the client
Actively participation in offline events and executing Live sessions on social media channels
Assisted team with various aspects of projects Managed team of designers, website designer, content writers, and social media
Monitoring & Scheduling of Social Media posts & accounts through Zoho Social and Houte Suite
Designing, building, and maintaining social media presence, increasing network, connections, and followers for different Brands
Strong analytical ability to evaluate end-to-end customer experience across multiple social channels and customer touch points
Blogger Out Reach programs
Made videos on go animate and powtoon
Hands on experience in sending emailers through Mail Chimp
Made posts on Canva.com
Writing Video Scripts & giving voice overs.
Social Media Expert
Melot Technologies Private Limited
Managing social media accounts of StreamKar India Official
Work on Content strategy for videos from Influencers
Coordinating directly with Influencers for social media activities and daily deliverables
Leading social media team and coordinating with them for the timely deliverables
Providing time-to-time pieces of training for social media tools and updates to team members
Providing strategies for social media outreach, Content Postings, event promotion like CSR activities, etc.
Writing Content for videos
Publishing engaging content
Closely working with the design, video, and photography team to come up with the best work
Actively participating in video and event shoots
Worked on Trendo app content, handled there Facebook page and Instagram page, maintained content calendar and daily engaging posting
Work on YouTube content increase organic video views
Staying updated with current social media trends
Responsible for increasing followers across all social media channels
Presenting Monthly Reports as per KPI's.
Digital Marketing Expert
Election Commission Of India (ECI) / Chief Electoral Officer Delhi
Managed social media platforms of CEO Delhi including Facebook, Twitter, Instagram, and YouTube
Prepared social media content calendar to create unique & engaging content
Designed & run experiments such as online contests, questions-answers series, polls, etc for Voter Awareness
Actively participated in video and event shoots
Participated in offline activities and conducted Live on social platforms
Lead the team
Created content based on specific verbiage set by the client like Live event coverage (World Environment Day, National Voter's Day and more)
Closely worked with the design, video, and photography team to come up with the best work
Managed ORM by interacting with people and solving queries
Worked directly with the core team and written content for ATL BTL Activities on Voter Awareness
Managed Instagram, Facebook Live of CEO Delhi 2019 Sh
Ranbir Singh
Promoted content social media through organic channels
Reported Directly to Deputy CEO 2019 Sh
Satnam Singh.
Social Media Marketing Intern
Yamaha Motor Solutions India
Writing and managing content for Yamaha India Pages keeping in mind the TG
Sharing the posts in different group on Facebook to increase reach
Weekly Content Calendar for Yamaha India.
Education
Bachelors of Business Studies (Industry Integrated) -
MDU University
01.2013
Class X11 -
CBSE Board
01.2009
Class X -
CBSE Board
01.2007
Skills
Social Media marketing
Social Media Strategy
Facebook Marketing
Instagram Marketing
Content Strategy
Content creation - website, article, blogs, social media content calendar
Proofreading
Influencer Marketing
Email Marketing- Active Campaign, MailChimp, etc
Content Development
Post Optimization
Content Creation
Brand Promotion
Analytics and Reporting
Effective Organization
Campaign Management
Digital Media
Community Engagement
Photography and Videography
Market Research
Audience Engagement
Problem-Solving
Excellent Multitasking
Brand Awareness
Social Media and Promotions
Teamwork and Collaboration
Social Media
Progress Tracking
Social Media Management
Facebook, Instagram, LinkedIn
Trend Monitoring
Influencer Collaboration
Tools Expertise
Proficiency in social media Analytics Software Sprout Social, Hootsuite & Zoho Social
Proficiency in social media marketing trends research tool.
Expertise in MS Office Tools
Proficiency in tool Canva, Go animate
Hobbies and Interests
Exploring new trends and tools
Involve in Influencer marketing
Internet Surfing
Interest in sports like cricket, badminton
Cooking
Traveling
Dancing
Certification
Creative writing from BRITISH COUNCIL OF INDIA
Pursuing GROWTH MARKETING CERTIFICATION from My Captain
Languages
Hindi
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Manager, Social Media
DotConverse
06.2014 - 12.2018
Social Media Expert
Melot Technologies Private Limited
Digital Marketing Expert
Election Commission Of India (ECI) / Chief Electoral Officer Delhi
Social Media Marketing Intern
Yamaha Motor Solutions India
Bachelors of Business Studies (Industry Integrated) -
MDU University
Class X11 -
CBSE Board
Class X -
CBSE Board
Similar Profiles
SUMAN PILLAISUMAN PILLAI
SME at Jio Platform LimitedSME at Jio Platform Limited