Detail oriented individual with hands-on experience in intelligence analysis, logistics, and customer service; with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Yard Jockey
Penske Logistics
Princeton, IN
10.2024 - Current
Operated yard tractor to transport trailers between loading docks and storage areas.
Conducted pre-trip inspections on equipment to ensure safety and compliance standards.
Coordinated trailer movements to optimize loading efficiency and reduce turnaround time.
Maintained accurate records of yard activities and inventory status for operational reporting.
Completed required paperwork accurately, ensuring proper documentation for all trailer movements within the yard.
Operated yard equipment safely, adhering to company policies and guidelines at all times.
Yard Truck Driver
Bestway Express
Princeton, IN
03.2016 - 10.2024
Enhanced safety standards by conducting pre-operational equipment inspections and reporting any issues.
Supported warehouse operations by promptly delivering materials as needed, reducing downtime for other staff members.
Showcased strong time-management skills by consistently meeting deadlines and optimizing yard productivity.
Adhered to all safety protocols during daily operations, minimizing accidents and injuries in the workplace.
Assisted with employee training initiatives by sharing knowledge and expertise with new hires or less experienced team members.
Utilized problem-solving skills to address logistical challenges in real-time, resulting in minimal operational disruptions.
Actively participated in regular safety meetings, contributing insights for continuous improvement measures in the workplace environment.
Collaborated with team members to complete assigned tasks efficiently while maintaining a high level of quality control.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Documented mileage, deliveries, pickups, customer issues and damages.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Team Member
Toyota Motor Manufacturing Indiana
Princeton, IN
06.2015 - 03.2016
Operated assembly line machinery to ensure efficient production of vehicles.
Collaborated with team members to maintain optimal workflow and meet daily targets.
Conducted quality inspections to uphold Toyota's high standards of manufacturing excellence.
Implemented lean manufacturing principles to reduce waste and improve efficiency on the production line.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Parts Sales Manager
Auto Zone
Bloomington, IN
05.2013 - 06.2015
Led team in achieving sales targets through effective inventory management and customer engagement strategies.
Implemented promotional campaigns that increased foot traffic and boosted sales during peak seasons.
Monitored performance metrics to identify areas for improvement and drive operational efficiency across the team.
Fostered a culture of teamwork and collaboration, enhancing employee morale and retention rates within the department.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Led a team of sales associates to consistently surpass monthly sales goals.
Department Manager
Best Buy
Bloomington, IN
10.2012 - 05.2013
Led team to achieve sales targets through effective inventory management and staff training.
Implemented new merchandising strategies, enhancing product visibility and customer engagement.
Analyzed sales data to identify trends and adjust operational strategies accordingly.
Developed staff schedules to optimize coverage during peak hours, improving customer service levels.
Assistant Manager
Radio Shack
Washington, IN
01.2011 - 10.2012
Led team in delivering exceptional customer service to enhance satisfaction and loyalty.
Developed training programs for new staff, improving onboarding efficiency and employee retention.
Analyzed sales data to identify trends, informing inventory management and promotional strategies.
Coordinated store operations, ensuring compliance with company policies and regulatory requirements.
All-Source Intelligence Analyst
United States Army
Fort Hood, TX
01.2007 - 01.2011
Analyzed intelligence data to identify trends and threats impacting national security.
Collaborated with cross-functional teams to enhance operational effectiveness and information sharing.
Developed comprehensive reports summarizing findings for senior leadership decision-making.
Conducted risk assessments to support mission planning and resource allocation strategies.
Utilized advanced analytical tools to synthesize large datasets and produce actionable insights.
Presented findings in briefings, facilitating informed strategic decisions by military leadership.
Improved processes for data collection, ensuring accuracy and reliability of intelligence reports.
Coordinated with other intelligence agencies to share information and resources.
Developed standard operating procedures for intelligence operations and activities.
Reduced knowledge gaps within the organization by creating comprehensive intelligence products tailored to specific audience needs.
Created useful and timely intelligence products to support field operations.
Strengthened situational awareness among key stakeholders by delivering concise, actionable intelligence briefings.
Conducted detailed data analysis to identify patterns and trends in complex datasets.
Maintained subject matter expertise in assigned areas of responsibility through ongoing professional development activities.
Ensured the accuracy and reliability of intelligence products by applying rigorous quality control processes before dissemination.